[All remote jobs](https://jobicy.com/jobs.md)[![SeatGeek logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/72d8f3a6-221.jpeg)](https://jobicy.com/company/seatgeek.md)[SeatGeek](https://jobicy.com/company/seatgeek.md) # Lead Entertainment Consultant, Tour Performance Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/seatgeek.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 110k–130k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished6 Oct 2026Apply before5 Nov 2026Listing views28Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. SeatGeek is seeking a lead-level commercial operations professional to manage the performance and execution of its concert touring portfolio. The role coordinates the full show lifecycle, including booking, onsale readiness, performance monitoring, post-event analysis, and issue resolution. It works closely with promoters, venues, Client Success, Marketing, Product, Operations, Finance, and Business Operations while serving as a day-to-day partner to external stakeholders. Success requires live-entertainment or ticketing experience, strong reporting and project-management capability, and the ability to prioritize many concurrent events in a fast-moving environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position combines portfolio-level operational ownership with high-stakes event execution, cross-functional coordination, and external relationship management. Managing multiple live tours and onsales requires quick judgment, detailed planning, and proactive escalation of commercial risks. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$120,000US market range$100k–$140k0$154k AI insightThe disclosed base salary range is $110,000–$130,000 USD yearly, with a midpoint of $120,000. This is competitive for a US-based lead-level entertainment, ticketing, or commercial operations role; market compensation is estimated at approximately $100,000–$140,000 annually, excluding performance bonuses and benefits. ## Core skills Skills and capabilities most closely associated with this opportunity. [Live entertainment](https://jobicy.com/jobs?search_keywords=Live%20entertainment.md)[Concert touring](https://jobicy.com/jobs?search_keywords=Concert%20touring.md)[Ticketing operations](https://jobicy.com/jobs?search_keywords=Ticketing%20operations.md)[Event management](https://jobicy.com/jobs?search_keywords=Event%20management.md)[Tour lifecycle management](https://jobicy.com/jobs?search_keywords=Tour%20lifecycle%20management.md)[Onsale readiness](https://jobicy.com/jobs?search_keywords=Onsale%20readiness.md)[Commercial operations](https://jobicy.com/jobs?search_keywords=Commercial%20operations.md)[Performance reporting](https://jobicy.com/jobs?search_keywords=Performance%20reporting.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Cross-functional project management](https://jobicy.com/jobs?search_keywords=Cross-functional%20project%20management.md) Sample interview questionsHow would you prepare a touring show for a successful onsale?I would create a readiness plan covering inventory, pricing, event configuration, marketing timing, customer-support preparation, stakeholder ownership, and escalation paths. Before launch, I would confirm dependencies with the promoter, venue, and internal teams, then monitor early sales and operational signals closely to address issues quickly. Describe how you would use data to improve a concert tour’s performance. I would review sales velocity, conversion, channel performance, inventory mix, pricing behavior, customer demand signals, and historical comparable events. I would turn those findings into practical recommendations, such as refining marketing activity, adjusting inventory strategy, improving onsale processes, or escalating commercial risks to the appropriate owners. How do you manage competing priorities across multiple active events? I use a portfolio view that ranks work by event timing, revenue impact, customer risk, and dependency urgency. I maintain clear trackers, establish accountable owners and deadlines, communicate status frequently, and escalate conflicts early when a decision or additional resources are needed. How would you handle a promoter who is dissatisfied with an onsale’s performance? I would respond promptly, acknowledge the concern, and clarify the specific performance indicators and expectations involved. I would share an objective assessment of the available data, coordinate the right internal partners to investigate actionable levers, and provide a clear follow-up plan with ownership and timing. Tell us about an operational issue you would resolve independently versus escalate. I would independently resolve routine execution issues where I have the data, authority, and an established playbook, while keeping relevant stakeholders informed. I would escalate issues involving significant revenue exposure, client commitments, product limitations, reputational risk, or decisions that require cross-functional leadership alignment. Opportunity details ## About this role. ### SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. This role is responsible for the day-to-day commercial execution and success of the Entertainment touring portfolio. This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is positioned for success from initial planning through the full concert lifecycle. This role serves as a driver of excellence for the portfolio of Concert tours —driving onsale readiness, monitoring performance, managing pipeline visibility, supporting client & promoters relationships, and identifying opportunities to improve revenue across key commercial levers. The Lead ensures consistent execution across the touring portfolio while providing the leader of the department with the insights, reporting, and operational support needed to drive strategic business decisions. ### What you’ll do ### Tour Lifecycle Management * Manage the day-to-day performance of active touring shows from booking through post-event * Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations * Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance * Ensure clients & promoters receive consistent communication and support throughout the touring lifecycle ### Onsale Excellence * Coordinate onsale readiness across internal and external stakeholders * Support promoters and venue partners before, during, and after onsales * Track onsale performance and document learnings to improve future events * Assist with onsite support for key events and strategic client meetings as needed ### Pipeline & Performance Reporting * Maintain visibility into the touring pipeline and active show portfolio * Prepare recurring performance dashboards, client updates, and executive reporting * Analyze historical performance to identify operational improvements and emerging trends ### Client & Industry Support * Serve as a day-to-day contact for promoters, venue partners, and other stakeholders * Coordinate client meetings, business reviews, and roadshows in support of the touring dept lead * Escalate strategic issues while independently resolving operational challenges * Help build strong, trusted relationships through responsive service and operational excellence ### What you have * 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management * Experience working directly with promoters, venues, booking agencies, or artist management * Strong project management and organizational skills with the ability to manage multiple concurrent events * Experience using data and reporting to drive operational improvements * Excellent communication and relationship management skills * Ability to thrive in a fast-paced, cross-functional environment with shifting priorities ### Perks * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $110,000 – $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, [click here.](https://seatgeek.com/privacy/USApplicantNotice) ### #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/154697-lead-entertainment-consultant-tour-performance.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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