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# Sr. Product Manager – CR Essentials

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/centralreach.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 150k–180k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished6 Oct 2026Apply before5 Nov 2026Listing views28Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

CentralReach is hiring a Senior Product Manager to lead strategy and end-to-end execution for its CR Essentials healthcare platform serving small and startup therapy providers. The role focuses on revenue cycle management, claims, practice management, clinical workflows, and AI-enabled product capabilities. This person will translate complex scheduling, authorization, billing, and reporting needs into scalable, user-friendly B2B software solutions. They will partner closely with engineering, design, clinical, billing, customer success, and support teams while measuring operational efficiency, accuracy, and customer impact.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires substantial healthcare RCM and claims-domain expertise alongside senior product judgment in an ambiguous, workflow-heavy environment. Success depends on independently aligning diverse clinical, operational, technical, and commercial stakeholders around complex platform initiatives.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$165,000US market range$145k–$190k0$209k

AI insightThe disclosed US base salary range is $150,000 to $180,000 USD yearly, with a midpoint of $165,000. This is competitive for a senior product manager specializing in healthcare SaaS, revenue cycle management, and claims workflows; the estimated broader US market range is approximately $145,000 to $190,000 annually, excluding bonus, equity, and benefits.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Product strategy](https://jobicy.com/jobs?search_keywords=Product%20strategy.md)[Product roadmap management](https://jobicy.com/jobs?search_keywords=Product%20roadmap%20management.md)[Healthcare SaaS](https://jobicy.com/jobs?search_keywords=Healthcare%20SaaS.md)[Revenue cycle management](https://jobicy.com/jobs?search_keywords=Revenue%20cycle%20management.md)[Claims management](https://jobicy.com/jobs?search_keywords=Claims%20management.md)[Practice management](https://jobicy.com/jobs?search_keywords=Practice%20management.md)[Clinical workflow design](https://jobicy.com/jobs?search_keywords=Clinical%20workflow%20design.md)[Billing and payer workflows](https://jobicy.com/jobs?search_keywords=Billing%20and%20payer%20workflows.md)[AI product development](https://jobicy.com/jobs?search_keywords=AI%20product%20development.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)

Sample interview questionsHow would you prioritize RCM and practice-management improvements for small therapy practices?I would combine qualitative workflow research with quantitative evidence such as denial rates, days in A/R, time-to-bill, authorization-related delays, support volume, and feature adoption. I would then prioritize opportunities by customer impact, regulatory and revenue risk, strategic fit, implementation effort, and the ability to validate outcomes quickly.

Describe how you would translate a complex claims workflow into a product requirement for engineering and design.

I would map the current-state workflow with billing specialists and users, identify decisions, handoffs, exceptions, inputs, and compliance constraints, and define the desired future state. I would convert that into user stories, acceptance criteria, workflow diagrams, edge cases, instrumentation requirements, and measurable success metrics while validating prototypes with representative users.

How would you measure the success of a new authorization-management capability?

I would establish baseline metrics and track authorization turnaround time, percentage of visits delivered with valid authorization, authorization-related claim denials, staff time spent on follow-up, completion rates, and user satisfaction. I would segment results by practice type and workflow maturity to ensure improvements work across relevant customer groups.

What is your approach to using AI in a healthcare product responsibly?

I would begin with a specific user problem and define where AI provides assistive value rather than unnecessary automation. I would partner with clinical, legal, security, and engineering stakeholders to establish data protections, accuracy thresholds, human review paths, auditability, and clear user communication, then monitor real-world performance after release.

Tell us how you handle ambiguity when product stakeholders have competing priorities.

I clarify the customer problem, business objective, decision owner, constraints, and evidence available, then make assumptions explicit. I create a small set of viable options with trade-offs, align stakeholders on the decision criteria, and use phased delivery or experiments to reduce uncertainty while maintaining forward progress.

Opportunity details

## About this role.

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach Essentials is the leading all-in-one AI-powered autism and IDD care platform specifically designed for small and startup therapy providers. We’re seeking a Senior Product Manager to help grow and evolve this product as we expand our revenue cycle, practice management and clinical capabilities.

This role is designed for a Senior Product Manager who is comfortable operating at the intersection of strategy and hands-on execution. You will leverage your experience in revenue cycle and/or claim management products to contribute to the CR Essentials product direction while owning end-to-end delivery of complex initiatives across the platform. Success in this role requires navigating ambiguity, deeply understanding real-world clinic workflows, and building solutions that work across disciplines without compromising CentralReach’s ABA strengths.

What You’ll Do

* Partner with Product Leadership to help define and evolve the CR Essentials product strategy, particularly around RCM and practice management

* Own execution for key areas of the CR Essentials roadmap, from discovery through delivery

* Help balance the complex needs of care practices while delivering a lightweight, user-friendly experience for our users

* Translate complex clinical, operational, and billing workflows into clear, scalable product solutions

* Collaborate closely with Engineering, Design, Clinical, Billing, Customer Success, and Support teams

* Define and track success metrics focused on operational efficiency, accuracy, and customer impact

* Leverage AI tools in your work and partner with internal AI experts to evolve our AI-based product capabilities

What We’re Looking For

* Bachelor’s degree or equivalent work experience

* 5-8+ years of experience in product management, preferably in claims management, healthcare or workflow-intensive B2B software

* Strong understanding of practice management and claims or payer workflows, including scheduling, authorizations, billing, and reporting

* Experience supporting or designing for healthcare and billing professionals

* Experience leveraging AI tools in product management and developing AI-based product capabilities

* Proven ability to operate effectively in ambiguous problem spaces and influence outcomes through strong product judgment and execution

* Preferred candidates will have direct experience in the RCM / Claims Management domain

This role plays a critical part in ensuring CentralReach can support therapy practices of all sizes across the country and empower those therapists to have a meaningful impact on the lives of their patients.

#LI-Remote

Base Salary Range

$150,000—$180,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0).

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process.

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[Apply now >](https://jobicy.com/jobs/154716-sr-product-manager-cr-essentials.md)

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