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# Technical Program Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/monks.md)ShareRemote from[Brazil](https://jobicy.com/job-region/brazil.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceSeniorPublished6 Oct 2026Apply before5 Nov 2026Listing views60Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This is a senior Technical Program Manager role responsible for coordinating delivery across three cross-functional software engineering teams. The position aligns engineering execution to product roadmaps, manages dependencies and delivery risks, and standardizes Agile operating practices. It requires advanced JIRA and Confluence administration, including workflows, automation, JQL, dashboards, and reporting. The role also supports SOC 2 Type I and Type II controls through governance documentation and clear process enforcement. Strong stakeholder communication and influence without direct authority are central to success.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines multi-team software delivery leadership, technical fluency, advanced Agile tooling, and SOC 2 governance responsibilities. It requires independently resolving cross-functional dependencies and creating alignment among stakeholders without direct managerial authority.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$155,000US market range$130k–$185k0$204k

AI insightNo actual compensation is disclosed. This is an estimated US-market yearly base-salary range for a senior Technical Program Manager overseeing multiple engineering teams, with a midpoint estimate of $155,000; actual Brazil-based compensation may differ materially by employer, engagement structure, and local market.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Technical Program Management](https://jobicy.com/jobs?search_keywords=Technical%20Program%20Management.md)[Agile Delivery](https://jobicy.com/jobs?search_keywords=Agile%20Delivery.md)[Scrum](https://jobicy.com/jobs?search_keywords=Scrum.md)[Kanban](https://jobicy.com/jobs?search_keywords=Kanban.md)[JIRA Administration](https://jobicy.com/jobs?search_keywords=JIRA%20Administration.md)[Confluence](https://jobicy.com/jobs?search_keywords=Confluence.md)[Software Development Lifecycle](https://jobicy.com/jobs?search_keywords=Software%20Development%20Lifecycle.md)[Risk Management](https://jobicy.com/jobs?search_keywords=Risk%20Management.md)[SOC 2 Compliance](https://jobicy.com/jobs?search_keywords=SOC%202%20Compliance.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)

Sample interview questionsHow would you manage dependencies across three software engineering teams with competing priorities?I would create a shared dependency register tied to roadmap milestones, assign clear owners and due dates, and review it in a recurring cross-team delivery forum. I would escalate material risks early with options, impact assessments, and recommended decisions so product and engineering leaders can prioritize effectively.

Describe how you use delivery metrics to improve an Agile team's predictability.

I use metrics such as throughput, cycle time, carryover, blocked-work aging, velocity trends, and work in progress to identify patterns rather than judge individuals. I review the findings with the team during retrospectives, agree on one or two measurable experiments, and track whether those changes improve delivery outcomes over subsequent sprints.

What JIRA capabilities would you configure for a multi-team delivery organization?

I would configure fit-for-purpose workflows, issue types, fields, permissions, automation rules, and saved JQL filters while keeping the system simple enough for consistent adoption. I would also build dashboards for roadmap progress, sprint health, blockers, defects, dependency status, and work in progress, supported by clear data-hygiene standards.

How do you distinguish a technical blocker from a process blocker?

A technical blocker usually requires an engineering decision, architecture change, environment access, or specialized expertise to resolve. A process blocker is more often caused by unclear ownership, missing requirements, delayed approvals, competing priorities, or ineffective workflow; I address each through the appropriate technical or governance path.

How would you support SOC 2 Type I and Type II compliance in a software delivery environment?

I would partner with security, engineering, and compliance stakeholders to map delivery practices to required controls, document repeatable procedures, and ensure evidence is retained consistently. This can include access-review tracking, change-management records, approval workflows, incident follow-ups, and periodic checks that teams are following the documented process.

Opportunity details

## About this role.

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)).

### Senior Technical Program Manager

Location: Fully remote from Brazil

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

### About the Role

### As a Senior Technical Program Manager, you’ll serve as the connective tissue between strategy and execution for three cross-functional software development teams. You’ll optimize delivery processes, align engineering output with product priorities, and balance high-level roadmaps with detailed execution.

### Responsibilities

* Manage the execution lifecycle for three cross-functional software development teams
* Align engineering deliverables with product requirements, priorities, and roadmaps
* Identify, track, and mitigate cross-team risks, blockers, and dependencies
* Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos
* Use retrospectives and delivery metrics to improve team velocity, quality, and predictability
* Own JIRA board configuration, workflows, automation, reporting, and data hygiene
* Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking
* Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing
* Partner with Product Managers to prioritize and maintain actionable, high-value backlogs
* Translate technical progress, risks, and dependencies into clear stakeholder updates
* Serve as the primary point of contact for project health, resource allocation, and delivery timelines
* Define, document, standardize, and enforce delivery and governance processes across teams
* Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation
* Other duties as assigned

### About You

### Qualifications & Skills

* Demonstrated experience overseeing multiple software engineering teams simultaneously
* Strong understanding of the software development life cycle and the technical fluency to engage effectively with engineers
* Advanced expertise in JIRA and Confluence, including custom workflows, JQL, automation, dashboards, and reporting
* Deep experience applying and standardizing Scrum, Kanban, or Scrumban practices across multiple teams
* Proven experience with SOC 2 Type I and Type II compliance and governance documentation
* Ability to distinguish technical challenges from process-related blockers
* Demonstrated ability to define, document, implement, and enforce scalable processes
* Exceptional organizational, prioritization, risk-management, and communication skills
* Strong social intelligence and the ability to build consensus among diverse stakeholders without direct authority

#LI-Remote

#LI-VM1

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions’ Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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[Apply now >](https://jobicy.com/jobs/154754-technical-program-manager-6.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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