[All remote jobs](https://jobicy.com/jobs.md)[![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)](https://jobicy.com/company/tripactions.md)[TripActions](https://jobicy.com/company/tripactions.md) # Event Travel Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/tripactions.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 68k–72k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished7 Oct 2026Apply before6 Nov 2026Listing views39Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. This Event Travel Manager role coordinates group and event travel programs for clients from post-sale planning through final billing. The position combines client-facing project coordination with hands-on traveler support for air, hotel, car, and rail booking changes, cancellations, and issue resolution. It requires strong GDS expertise, especially Sabre PNR building and ticketing, plus familiarity with Amadeus, NDC, and travel-booking platforms. The successful candidate will maintain program documentation, manage service-level commitments, support urgent travel needs, and work flexible nontraditional shifts in a high-growth environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires simultaneous management of client program objectives, time-sensitive traveler disruptions, booking accuracy, documentation compliance, and revenue considerations. Success depends on independently troubleshooting complex travel issues while maintaining excellent service across multiple stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$70,000US market range$60k–$85k0$94k AI insightThe disclosed US compensation range is $68,000 to $72,000 USD yearly, with a midpoint of $70,000. The posting notes that some OTE roles may include base pay and target incentive compensation, but does not explicitly confirm that this specific role is OTE. A reasonable US market estimate for an event/group travel manager with GDS and client-program coordination experience is approximately $60,000 to $85,000 annually, depending on travel-system expertise, location, shift requirements, and scope of client ownership. ## Core skills Skills and capabilities most closely associated with this opportunity. [Event travel management](https://jobicy.com/jobs?search_keywords=Event%20travel%20management.md)[Group travel planning](https://jobicy.com/jobs?search_keywords=Group%20travel%20planning.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Project coordination](https://jobicy.com/jobs?search_keywords=Project%20coordination.md)[Sabre GDS](https://jobicy.com/jobs?search_keywords=Sabre%20GDS.md)[PNR building and ticketing](https://jobicy.com/jobs?search_keywords=PNR%20building%20and%20ticketing.md)[Travel booking support](https://jobicy.com/jobs?search_keywords=Travel%20booking%20support.md)[Travel program documentation](https://jobicy.com/jobs?search_keywords=Travel%20program%20documentation.md)[SLA compliance](https://jobicy.com/jobs?search_keywords=SLA%20compliance.md)[Customer service](https://jobicy.com/jobs?search_keywords=Customer%20service.md) Sample interview questionsHow would you manage a client event travel program from post-sale setup through final billing?I would begin by documenting the client’s objectives, traveler profile, budget parameters, approval process, and success measures. I would build a detailed project plan covering booking milestones, supplier coordination, traveler communications, reporting, and escalation paths. Throughout the program, I would maintain accurate documentation and provide regular status updates, then reconcile final travel activity and billing against the agreed scope. Describe how you would handle a major flight disruption affecting multiple event attendees shortly before departure. I would first identify the affected travelers, ticket conditions, urgency, and available alternate options in the GDS. I would prioritize solutions based on event-critical arrival times, traveler needs, and client policy, then communicate concise options and recommendations to the appropriate contacts. I would document actions, monitor rebooking confirmations, and remain available until the disruption is resolved or a clear contingency plan is in place. What steps do you take to ensure accuracy when building PNRs and issuing tickets in Sabre? I verify traveler names against identification, confirm itinerary segments and connection times, validate fare rules and ticketing deadlines, and ensure all required contact, loyalty, and service information is included. Before ticketing, I review the PNR for duplicate or conflicting segments and confirm that the fare aligns with policy and client expectations. After issuance, I validate ticket numbers and itinerary details and clearly communicate the final confirmation to the traveler or client. How do you balance urgent traveler requests with long-term event project responsibilities? I triage requests by traveler impact, time sensitivity, and business risk, addressing immediate disruptions first while communicating realistic timelines for lower-priority work. I use task tracking and clear documentation to protect key project milestones from being missed. When volume is high, I proactively update stakeholders and involve team members or leads early when escalation or coverage is needed. How would you build and maintain a strong relationship with a client contact and their account team? I would establish expectations early regarding communication cadence, decision makers, program goals, and escalation procedures. I would bring proactive insights, such as booking trends, traveler issues, policy opportunities, and risks, rather than only responding to requests. Consistent follow-through, transparent updates, and ownership of problems are essential to building trust with both client stakeholders and internal account partners. Opportunity details ## About this role. Purpose of the Role: * To provide the highest possible level of Event Travel Management to key clients, General Manager, Global Head of Event Travel, Team Leads and the Event Travel Team overall. * To develop relationships across all areas of Navan sharing best in class market knowledge of Event Travel and thus supporting clients’ key objectives in arranging events * To ensure maximum revenue generation in all areas of Navan Event Travel while always ensuring significant return on investment to the client Key Responsibilities: As a primary client liaison of the Event Travel Department, you will further the vision and goals of Navan by providing outstanding support across the US. * Assist our travellers with best-in-class personalized travel support, by helping them resolve issues before, during, and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car, and/or rail bookings. * Provide accurate and detailed fare information for hotel, flight, car, and rail bookings, as needed. * Work closely with client contacts to understand and meet program objectives/outcomes. * Identifies clients’ measures of critical success factors for project * Maintains thorough project documentation to ensure contract and documentation policy compliance (i.e., service agreements, SLAs, etc.) * Troubleshoot issues by regularly referring to our agent tools for guidelines on how to best assist the traveller. * Responsible for coordination of program planning from post-sale stage to final billing * Participate in regular team meetings to ensure you are up to date on new product launches, industry updates and exciting team initiatives and programs * Constantly improve your travel industry and platform knowledge so we continue to set the standard for best-in-class travel managers * Training in Navan/R&M Systems * Support Team Lead Skills Required: * One to three years of Group Travel planning experience preferred * Professional oral and written communication skills required * Navan TravelXen knowledge is preferred with strong understanding of travel bookings. * Proficient MS Excel, Word, PowerPoint and Google Suites skills along with the technical aptitude to learn new technology * Client facing video calls for setup and project management required. * Knowledge of internal communication tools – Slack * Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. * An empathetic disposition with the ability to always maintain a professional attitude * Experience and ability to adapt and thrive in a hyper-growth environment * 4+ years of GDS experience preferred Sabre including PNR building and ticketing, Amadeus and NDC preferred as well. * An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries. * Prior successful experience in developing and maintaining key client and Account Manager/Account Executive relationships * Proven record with strong customer service skills and strong CSAT positive outcome. * Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings, and weekends) * An interest in travel with a basic understanding of world geography The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $68,000—$72,000 USD Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. * Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights. 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