[All remote jobs](https://jobicy.com/jobs.md)[![SOCi logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d4748508-221.jpg)](https://jobicy.com/company/soci.md)[SOCi](https://jobicy.com/company/soci.md) # Accounts Receivable Specialist Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/soci.md)ShareRemote from[Canada](https://jobicy.com/job-region/canada.md)SalaryCAD 55k–75k / yrDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentFull TimeExperienceSeniorPublished8 Oct 2026Apply before7 Nov 2026Listing views52Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. SOCi seeks an Accounts Receivable Specialist to manage the end-to-end receivables process for a SaaS business. Core work includes resolving billing inquiries, customer setup, invoice submission, collections follow-up, payment application, reconciliations, and aging-report escalation. The role collaborates closely with Customer Success, Sales, and Finance while maintaining accurate billing data and supporting cash-flow objectives. Candidates need at least two years of AR or billing experience, strong Excel capability, and comfort with systems such as NetSuite, Tesorio, Maxio, Salesforce, and Avalara. The remote role is based in Canada, with Toronto and Vancouver specifically listed. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe position requires careful reconciliation, collections judgment, portal-based invoice processing, and proficiency across several finance systems. Its difficulty is moderate because success depends on accuracy while managing a high volume of customer requests and aging-account follow-up in a fast-paced SaaS environment. ## Salary analysis Estimated compensation compared with the broader CA market for similar roles. Estimated job medianBelow marketC$48,000CA market rangeC$50k–C$70k0C$77k AI insightThe disclosed annual base-salary range is CAD 55,000 to CAD 75,000, with a midpoint of CAD 65,000. Converted approximately for US-market comparison, the offer midpoint is about USD 48,000. Estimated US annual market pay for an Accounts Receivable Specialist with 2+ years of SaaS billing and collections experience is USD 50,000 to USD 70,000, varying by location, systems expertise, and portfolio complexity. ## Core skills Skills and capabilities most closely associated with this opportunity. [Accounts Receivable](https://jobicy.com/jobs?search_keywords=Accounts%20Receivable.md)[Billing Operations](https://jobicy.com/jobs?search_keywords=Billing%20Operations.md)[Collections](https://jobicy.com/jobs?search_keywords=Collections.md)[Payment Application](https://jobicy.com/jobs?search_keywords=Payment%20Application.md)[Account Reconciliation](https://jobicy.com/jobs?search_keywords=Account%20Reconciliation.md)[Aging Reports](https://jobicy.com/jobs?search_keywords=Aging%20Reports.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[NetSuite](https://jobicy.com/jobs?search_keywords=NetSuite.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[SaaS Finance](https://jobicy.com/jobs?search_keywords=SaaS%20Finance.md) Sample interview questionsHow do you prioritize a large portfolio of overdue accounts?I segment accounts by aging, balance size, dispute status, payment history, and business risk. I address urgent high-value or at-risk balances first, maintain documented follow-up cadences, and escalate blockers early so collections activity remains focused and timely. Describe your process for researching and resolving an invoice dispute. I first review the contract, billing terms, invoice details, payment history, and supporting system records. I then coordinate with the relevant internal owner and customer to validate the issue, document actions clearly, correct the invoice or account when appropriate, and confirm the agreed resolution and payment date. What checks do you perform when applying payments and reconciling accounts? I verify the remittance information, customer entity, invoice references, payment amount, currency, and any deductions or credits. If an item does not match, I investigate unapplied cash, short payments, duplicate payments, or billing errors promptly and leave clear collection notes for auditability. How have you used Excel to improve accounts receivable reporting? I use PivotTables, XLOOKUP or other lookup formulas, SUMIFS, and conditional formatting to analyze aging, identify payment trends, reconcile data exports, and flag exceptions. These tools help produce reliable reports and allow the team to focus follow-up on the highest-priority accounts. How would you maintain a positive customer relationship while collecting an overdue balance? I would communicate early, clearly, and respectfully, with a focus on understanding whether there is a process issue, dispute, or timing constraint. I would explain the balance and next steps factually, offer appropriate payment-resolution options within policy, and follow through consistently on commitments. Opportunity details ## About this role. Who We Are: SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before. SOCi is recognized by Fast Company as one of the World’s Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades [here](https://www.soci.ai/culture/)! Position Summary The AR Specialist is responsible for managing the full scope of the accounts receivable process, including responding to customer inquiries, overseeing invoice delivery, monitoring account portfolio for timely payment, and supporting customer onboarding related to billing. This role requires a customer centric and proactive communicator with strong attention to detail and the ability to manage multiple priorities efficiently. The AR Specialist will collaborate cross functionally with Customer Success, Sales, and internal Finance teams to ensure a seamless and accurate billing and collection process, ensuring strong cash flow. Key Responsibilities Customer Communication & Support * Manage the shared billing inbox, assigning and responding to inquiries within established SLAs. * Address questions from internal and external customers regarding billing, contracts, payments, and escalations. * Actively monitor Slack channels and respond or acknowledge messages promptly. • Build and maintain strong working relationships with customers and internal teams. Customer Setup & Billing Maintenance * Coordinate customer billing setup, ensuring compliance with formatting and platform requirements. * Complete vendor forms and portal setups, including payment of applicable membership fees. * Maintain up-to-date billing contacts to ensure accurate invoice delivery. • Collect and upload sales tax exemption certificates. Invoice Management & Collections * Submit invoices to customer portals weekly, bi-weekly, or monthly in required formats. • Proactively manage assigned AR portfolio, following up on outstanding invoices via phone and email. * Identify and escalate payment issues before they become delinquent. • Maintain accurate collection notes and support resolution in line with internal policies. • Prepare aging reports, flag at-risk accounts, and process escalations as needed. • Timely and efficient collections of assigned portfolio of accounts. Payment Application & Reconciliation * Apply payments, credit memos, and rebills; reconcile accounts and identify and correct any discrepancies. * Manage overpayments and communicate with cancelled customers for refund information. Process Oversight & Reporting * Monitor customer cancellations and ensure updates are made promptly. • Oversee the dunning automation process for assigned accounts. * Assist in quarterly bad debt reserves and write-off activities. * Provide monthly updates on high-priority accounts for senior leadership review. Team Collaboration & Engagement * Attend and actively participate in team meetings and 1:1s with the AR Manager. • Complete additional tasks and special projects as assigned. Qualifications * 2+ years of experience in Accounts Receivable, Billing, or related finance role • Experience with NetSuite, Tesorio, Maxio, Salesforce (SFDC), and Avalara preferred. • Familiarity with subscription-based service contracts. * Advanced proficiency with Excel including complex formulas, LOOKUP functions PivotTables, and SUMIF. * Experience with Vendor portals and payment platforms. * Strong organizational skills with excellent attention to detail. * Effective written and verbal communication abilities. * Understanding basic accounting principles and billing best practices. • Basic knowledge of AI tools with willingness to adopt for process efficiency. • Ability to handle sensitive information with integrity and confidentiality. • Comfortable in a fast-paced, collaborative SaaS environment. SOCi expects to pay a base salary in the range of 55,000 CAD- 75,000 CAD base salary. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. What SOCi Provides to You * Comprehensive Benefits Package (full-time permanent, non-contract roles only) * Health insurance plans, dental, and vision * Wellness incentives * 401(k) plan with employer match * Flexible Work Environment (full-time, non-contract roles only) * Flexible paid time off * Quarterly wellness days * Paid holidays * Unique employee engagement programs * Empowering Career Growth and Success What’s Important at SOCi Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit [soci.ai](http://soci.ai) for more information. #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/154866-accounts-receivable-specialist.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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