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# Junior QA Engineer – US Remote

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/perfectserve.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 75k–115k / yrDepartment[QA & Testing](https://jobicy.com/categories/qa-testing.md)EmploymentFull TimeExperienceSeniorPublished8 Oct 2026Apply before7 Nov 2026Listing views33Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

PerfectServe is hiring a junior QA Engineer to support quality assurance for healthcare communication and scheduling software. The role combines manual validation with growing responsibility for creating, maintaining, and enhancing automated test scripts under senior guidance. Candidates need foundational SDLC, Agile, test automation, scripting, and programming knowledge, with exposure to languages such as JavaScript, TypeScript, Java, Python, or C#. This is a remote US role requiring strong cross-functional communication and flexibility as delivery priorities shift. Health IT experience is beneficial but not required.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

2/5EasyHard

### Pace & Pressure

3/5RelaxedFast-paced

### Autonomy Level

2/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThis is an entry-level role with senior guidance and flexible manual-testing responsibilities, so the technical barrier is moderate rather than advanced. Success still requires sound testing fundamentals, programming exposure, and the ability to develop automation skills in a production healthcare software environment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$95,000US market range$70k–$105k0$116k

AI insightThe disclosed annual salary range is $75,000 to $115,000 USD, producing an offer median of $95,000. For a US-based junior QA Engineer with early automation exposure, an estimated market range is approximately $70,000 to $105,000 USD yearly; the upper part of PerfectServe's range is competitive for an entry-level role, particularly in health technology.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Manual Testing](https://jobicy.com/jobs?search_keywords=Manual%20Testing.md)[Test Automation](https://jobicy.com/jobs?search_keywords=Test%20Automation.md)[Test Case Design](https://jobicy.com/jobs?search_keywords=Test%20Case%20Design.md)[Test Planning](https://jobicy.com/jobs?search_keywords=Test%20Planning.md)[Software Development Lifecycle](https://jobicy.com/jobs?search_keywords=Software%20Development%20Lifecycle.md)[Agile Methodologies](https://jobicy.com/jobs?search_keywords=Agile%20Methodologies.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[Python](https://jobicy.com/jobs?search_keywords=Python.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[Quality Assurance](https://jobicy.com/jobs?search_keywords=Quality%20Assurance.md)

Sample interview questionsHow would you approach testing a new feature when requirements are incomplete or changing?I would clarify the highest-risk workflows with the product owner and developers, identify assumptions, and create a lightweight test plan covering core functionality, error handling, and regression impact. I would document open questions and update tests as requirements become clearer.

What makes a test case effective?

An effective test case has a clear objective, defined preconditions, repeatable steps, expected results, and relevant test data. It should validate a meaningful requirement or risk and be easy for another tester to execute and understand.

When would you choose manual testing instead of automation?

I would use manual testing for exploratory work, new or frequently changing user interfaces, usability checks, and one-time validations. I would prioritize automation for stable, repeatable, high-value regression scenarios that run often.

Describe how you would investigate a failed automated test in CI/CD.

I would first review the failure logs, screenshots, and recent code or environment changes to determine whether the issue is in the application, test, test data, or infrastructure. I would reproduce it locally where possible, isolate the root cause, and communicate a concise finding with the appropriate team members.

How do you communicate a software defect to developers?

I provide a clear title, environment details, reproducible steps, expected and actual behavior, severity or user impact, and supporting evidence such as logs or screenshots. I remain collaborative and focus on shared understanding rather than assigning blame.

Opportunity details

## About this role.

### What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

* In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
* PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The ideal candidate is early in their automation career but has already demonstrated sound software testing fundamentals, familiar with programming concepts, and has a desire to grow in test automation. This individual will be comfortable working in a collaborative, cross-functional environment and willing to pivot between manual and automated testing based on team priorities and business needs.

### Responsibilities

* Learn, develop, maintain, and enhance automated test scripts under the guidance of more senior automation team members.
* Participate in the creation and execution of test cases, test plans, and test scenarios based on business requirements.
* Demonstrate flexibility in shifting between manual validation and automation work depending on delivery timelines, feature complexity, and team needs.
* Continuously build technical testing knowledge, including exposure to automation frameworks, scripting, CI/CD, and quality engineering best practices.
* Communicate effectively in a remote environment, including maintaining an active on-camera presence during meetings when expected.

### Qualifications

* Some prior technical experience in software testing, automation, scripting, development, or a related technical area
OR a bachelor’s degree in computer science, Software Engineering, or another programming/technology-related field from an accredited higher education institution.
* Basic understanding of the software development lifecycle (SDLC) and/or Agile delivery practices.
* Familiarity with test automation concepts and an interest in building skills in automation tools and frameworks.
* Exposure to one or more programming or scripting languages such as JavaScript, TypeScript, Java, Python, or C#.
* Strong communication skills and the ability to work effectively with cross-functional teams.
* Health IT experience (a plus)

### About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

### Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 – 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

### Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000–$115,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.

### Benefits:

* Remote first work environment
* Health, Dental, Vision, Life and Disability Insurance options available day one.
* 401K – with match and immediately vested.
* 17 company holidays, 2 floating holidays plus competitive paid time off policy
* Internal Advancement Opportunities

[PerfectServe](https://www.perfectserve.com/) offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Show more

[Apply now >](https://jobicy.com/jobs/154878-junior-qa-engineer-us-remote.md)

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