[All remote jobs](https://jobicy.com/jobs.md)[![Five9 logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/7c3d754e-221.png)](https://jobicy.com/company/five9.md)[Five9](https://jobicy.com/company/five9.md) # Software Engineer II – Data Platform Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/five9.md)ShareRemote from[Portugal](https://jobicy.com/job-region/portugal.md)SalaryUndisclosedDepartment[Software Engineering](https://jobicy.com/categories/engineering.md)EmploymentFull TimeExperienceOpen levelPublished12 Oct 2026Apply before11 Nov 2026Listing views52Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Five9 is hiring a mid-level Software Engineer II to build and operate its cloud data platform for a highly available SaaS contact-center product. The role centers on Java, Spring Boot, Spring Cloud, Google Cloud Platform, and containerized microservices running through continuous delivery practices. Responsibilities include designing scalable platform services, troubleshooting production issues, and developing expertise in existing distributed systems. Candidates need at least three years of Java development experience, practical GCP experience, and strong knowledge of Kubernetes, Docker, cloud networking, storage, security, and event-driven systems. The position is remote within Portugal, with a three-day office requirement for candidates living in specified Porto-area municipalities. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThis is a technically demanding production-platform role involving distributed systems, high availability, GCP services, Kubernetes, and live troubleshooting. The engineer must balance feature delivery with reliability, operational ownership, and collaboration across a continuous-delivery team. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$150,000US market range$125k–$180k0$198k AI insightNo actual salary was disclosed in the posting. These figures are estimated annual USD base-salary benchmarks for a US-market Software Engineer II / cloud data-platform engineer with Java, GCP, Kubernetes, and distributed-systems experience; actual Portugal-based compensation may differ materially. ## Core skills Skills and capabilities most closely associated with this opportunity. [Java](https://jobicy.com/jobs?search_keywords=Java.md)[Spring Boot](https://jobicy.com/jobs?search_keywords=Spring%20Boot.md)[Spring Cloud](https://jobicy.com/jobs?search_keywords=Spring%20Cloud.md)[Google Cloud Platform](https://jobicy.com/jobs?search_keywords=Google%20Cloud%20Platform.md)[BigQuery](https://jobicy.com/jobs?search_keywords=BigQuery.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Docker](https://jobicy.com/jobs?search_keywords=Docker.md)[Microservices](https://jobicy.com/jobs?search_keywords=Microservices.md)[Continuous Delivery](https://jobicy.com/jobs?search_keywords=Continuous%20Delivery.md)[Distributed Systems](https://jobicy.com/jobs?search_keywords=Distributed%20Systems.md) Sample interview questionsHow would you design a highly available event-processing service on GCP for a contact-center platform?I would decouple producers and consumers with Pub/Sub, run stateless consumers on GKE with autoscaling and multi-zone node pools, and make processing idempotent to safely handle retries. I would use dead-letter topics, structured observability, and clear SLOs, while persisting durable state in an appropriate managed store such as Cloud SQL or BigQuery depending on the access pattern. Describe how you would investigate an intermittent latency increase in a Java Spring Boot microservice running on Kubernetes. I would first correlate latency with request volume, pod restarts, CPU and memory utilization, garbage-collection behavior, downstream dependency timing, and recent deployments. I would use distributed traces and structured logs to isolate the slow path, validate Kubernetes resource limits and autoscaling behavior, then reproduce or mitigate the issue through targeted configuration, code, query, or infrastructure changes. What practices would you use to make a Spring Boot service safe to deploy continuously? I would use automated unit, integration, contract, security, and smoke tests in the delivery pipeline, package immutable container images, and promote the same artifact through environments. Deployments should use health checks, readiness gates, database migration discipline, feature flags, canary or rolling releases, and fast rollback procedures supported by monitoring and alerting. When would you choose BigQuery versus Cloud SQL for an application workload? I would choose Cloud SQL for transactional, relational application data requiring low-latency reads and writes, referential integrity, and operational queries. I would choose BigQuery for large-scale analytical workloads, aggregations, reporting, and querying large historical datasets; it is not typically the primary transactional datastore for an online microservice. How do you approach a production incident when the root cause is not immediately clear? I start by assessing customer impact, stabilizing the service through mitigation or rollback where necessary, and establishing an incident timeline and ownership. I use metrics, logs, traces, and recent-change history to test hypotheses, communicate status clearly to stakeholders, and follow up with a blameless post-incident review that produces concrete preventive actions. Opportunity details ## About this role. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a Software Engineer – Data Platform with experience working on Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it’s built, deployed, tested and managed. Key Responsibilities: * Contribute to the next generation of Five9’s modern SaaS platform and applications, providing businesses the ability to improve customer service through the power of AI in the Contact Center. * You will play a critical role in developing a highly-available, highly-scalable and reliable infrastructure for microservices. * You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers. * Gain deep application-level knowledge of existing systems as well as contributing to their overall design. * Dive deep into the software stack to troubleshoot and provide production support as needed. * Work with a team of peers, share a passion for what they’re creating and pull your own weight. Requirements: * 3+ years of software development experience as part of a Java development team using Spring Boot. * 1+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud. * Experience with designing and building highly available and scalable applications in GCP. * Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL. * Experience and hands on skills with Docker, Kubernetes. * Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform. * Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security. * Bachelor’s degree in an engineering field. * An advanced degree in an engineering or a business discipline is highly desirable. Workplace location: This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia. Candidates who reside within those municipalities would be required to work in-office 3 days a week. Benefits: * Five9 Shares * Bonus Scheme * 10% Flexi Benefit * Meal Allowance * Medical Insurance * Life Insurance * 25 day Annual Leave + Public Holidays Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal). Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. Show more [Apply now >](https://jobicy.com/jobs/155066-software-engineer-ii-data-platform.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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