Account Manager

Remote from
Job type
Full Time,
Opening date
Closing date
5 Oct 2022
Views
164

About Nielsen

Powering a better media future for all people.

Actively Hiring
Nielsen is a leading online and television research company specializing in industry leading measurement solutions that provide clients with a comprehensive understanding of the online world. We are seeking a highly motivated self-starter who will assume a role as a Technical Account Manager supporting our suite of digital products and services. A successful candidate will be an integral part of the continued growth and development of our unique and innovative capabilities within this exciting area of our business, and the industry as a whole.

To be successful in this position, you will need to have:

  • Outstanding organizational/time management skills and the ability to multi-task in order to effectively support multiple business-critical projects and client engagements at once.
  • Creative problem solving and technical troubleshooting skills and unyielding focus on client satisfaction
  • Strong verbal and written communication skills, a solid client-facing business acumen and a foundation on client satisfaction
  • Boundless energy, a positive attitude and the desire to contribute to the advancement of the digital media measurement space
  • Training and support for the technical aspects of our product solution to clients
  • Identifying best practices and assisting in the creation of support materials; implementation guides, FAQ’s, etc. Easily provide backup for other team members.

Responsibilities

  • Day to day management of a large/dynamic client and product portfolio
  • Full support of client SDK integration from technical kickoff through post production ongoing support and QA checks
  • Helping clients correctly implement and test the Nielsen SDK on their web sites and video players and on their mobile device apps and app-based video players, and troubleshooting implementation issues throughout the engagement
  • Demonstrating and explaining Nielsen SDK attributes to technical and non-technical audiences
  • Taking an active contributory role in the processes surrounding our digital products.

Minimum Qualifications

  • High level of English and German ,any other EU language is a plus
  • BA/BS degree or equivalent experience
  • Aptitude for learning new systems and processes
  • Must have excellent interpersonal, verbal and written communication skills

Preferred Qualifications

  • Understanding of Mobile App/Web/Internet Technologies would be useful
  • Hands-on experience with web video players and App-based video players, content management systems, and tagging technologies such as Google Tag Manager is a nice to have
  • Hands-on experience with online products and technologies
  • Strong interpersonal skills and the ability to get work with others effectively Ability to work with all levels of staff

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FAQ

What position is Nielsen hiring for?

Nielsen is hiring a remote Account Manager from

What type of employment does Nielsen offer?

This is a Full Time role.