[All remote jobs](https://jobicy.com/jobs.md)[![GiveDirectly logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/07307149-221.png)](https://jobicy.com/company/givedirectly.md)[GiveDirectly](https://jobicy.com/company/givedirectly.md) # Senior Manager, Emergency Cash Delivery Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/givedirectly.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [USA](https://jobicy.com/job-region/usa.md)SalaryUSD 115k–115k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished14 Oct 2026Apply before13 Nov 2026Listing views55Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. GiveDirectly is hiring a Senior Manager to strengthen emergency cash-response delivery systems and deploy rapidly during humanitarian crises. The role focuses on mentoring Delivery Managers and surge staff, improving operational protocols, conducting feasibility work, and tracking efficiency metrics. The successful candidate will support crisis-program design and implementation, stakeholder coordination, field logistics, safety, and documentation in difficult settings. This is a senior, high-ownership program leadership role requiring humanitarian operations experience, strong analytical judgment, and comfort with ambiguity. The manager will also contribute operational insights to fundraising materials and represent the organization externally when needed. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires leading and improving emergency operations in insecure, low-resource environments while deploying on short notice. It combines crisis execution, team development, analytical process design, donor-facing input, and external coordination with limited predefined playbooks. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$115,000US market range (per year)$105k–$135k0$148.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer explicitly lists a United States base salary of $115,000 per year. The estimated US market range for a senior humanitarian emergency-operations program manager is $105,000–$135,000 annually; this is an AI estimate, not verified compensation research. Target bonus and annual benefits stipend are excluded from the displayed base-salary figure. ## Core skills Skills and capabilities most closely associated with this opportunity. [Humanitarian response](https://jobicy.com/jobs?search_keywords=Humanitarian%20response.md)[Emergency operations](https://jobicy.com/jobs?search_keywords=Emergency%20operations.md)[Cash transfer programming](https://jobicy.com/jobs?search_keywords=Cash%20transfer%20programming.md)[Program management](https://jobicy.com/jobs?search_keywords=Program%20management.md)[Team mentoring](https://jobicy.com/jobs?search_keywords=Team%20mentoring.md)[Operational readiness](https://jobicy.com/jobs?search_keywords=Operational%20readiness.md)[Crisis deployment](https://jobicy.com/jobs?search_keywords=Crisis%20deployment.md)[Field logistics](https://jobicy.com/jobs?search_keywords=Field%20logistics.md)[Stakeholder coordination](https://jobicy.com/jobs?search_keywords=Stakeholder%20coordination.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[Performance metrics](https://jobicy.com/jobs?search_keywords=Performance%20metrics.md)[Quality assurance](https://jobicy.com/jobs?search_keywords=Quality%20assurance.md)[Fundraising support](https://jobicy.com/jobs?search_keywords=Fundraising%20support.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md) Sample interview questionsDescribe a time you deployed or led work in a rapidly changing, high-risk environment. How did you establish priorities?I first identified immediate life-safety, delivery, and compliance constraints, then set a short operational cadence with clear owners and decision thresholds. I communicated priorities frequently, used simple dashboards to surface blockers, and adjusted the plan as field information changed. How would you improve the readiness of an emergency cash-response surge roster? I would assess current capability gaps, define role-specific competency standards, and build an onboarding and simulation program around the core response systems. I would also maintain current deployment documentation, a skills inventory, after-action reviews, and regular practice exercises to turn lessons learned into updated protocols. What operational metrics would you track for an emergency cash delivery program? I would track time from crisis trigger to launch, enrollment completion, payment success and failure rates, cost per recipient reached, data-quality exceptions, helpdesk resolution times, safeguarding incidents, and recipient feedback. Metrics should be segmented by location and cohort so the team can identify bottlenecks and equity risks quickly. How do you balance speed with quality and safeguarding during an emergency response? I establish non-negotiable controls for safeguarding, data protection, payment verification, and staff security, while simplifying lower-risk processes that slow delivery unnecessarily. Clear escalation paths, spot checks, and real-time monitoring allow the team to move quickly without compromising essential standards. How would you translate field learning into useful donor-facing material? I would synthesize evidence into a concise narrative that links the operational challenge, the response decision, measurable results, and lessons for future programming. I would validate claims with program data and partner input, then tailor the level of detail and framing to the donor's interests while protecting recipient privacy. Opportunity details ## About this role. GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the [research](https://www.givedirectly.org/gdresearch/) to back it up. Our work has been covered by [The Economist](https://www.economist.com/special-report/2024/01/10/givedirectly-does-what-it-says-on-the-tin), [NPR](https://www.npr.org/sections/goatsandsoda/2023/12/07/1217478771/its-one-of-the-biggest-experiments-in-fighting-global-poverty-now-the-results-ar), [TED](https://www.ted.com/talks/rory_stewart_to_end_extreme_poverty_give_cash_not_advice), and [The Washington Post](https://www.givedirectly.org/washingtonpost-apr-2024/). We are one of [Time100’s](https://time.com/collection/time100-most-influential-companies/2026/givedirectly/) Most Influential Companies of 2026. We’re now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. [Read our CEO’s essay](https://www.givedirectly.org/deliver-billions) on what that will take. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it’s really like to work here? Read our [values](https://www.givedirectly.org/givedirectly-values/) and [hear from the people who do](https://www.youtube.com/watch?v=HbdS9vB_XYg). If they resonate, this could be a great fit! About This Role GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale. You will mentor and develop Delivery Managers and surge roster members, contribute to the strategic direction of the team, and serve in assigned functional roles during responses. This role does not currently carry direct line management responsibility, though this may be added as the team scales. Senior Managers should be able to: * Understand and clearly communicate about the market/landscape and GiveDirectly’s value proposition in their domain and across domains * Mentor teams and contribute to resource planning to develop individual members * Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn What You’ll Do Support and Develop High-Performing Teams * Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team * Participate in the evaluation of the team’s learning opportunities and contribute to the professional development of individual team members with key performance indicators * Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards * Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director * Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment Strengthen Response Systems and Capabilities * Support steady-state work as assigned by the Delivery Director, including development of tools, protocols, and documentation * Contribute to the development and continuous improvement of operational tools and protocols to accelerate readiness across a growing number of countries * Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director * Define, track, and report on operational efficiency metrics to support performance management and continuous improvement * During responses, serve in an assigned functional role as directed by the Delivery Director Support Fundraising and External Representation * Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team * Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary Staff Emergency Cash Responses * Deploy on short notice to implement Emergency Cash crisis response programs * When deployed or remote: supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and other response actors, and ensure excellent communication and documentation during responses * When deployed: conduct field assessments, coordinate field logistics, and ensure the safety and security of the deployed team What You’ll Bring * Alignment with GiveDirectly values: exceptional alignment with values and an active demonstration of our core competencies — emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity * 5–7+ years of experience: in a role focused on problem solving, team management, cross-functional collaboration and/or new business development. Prior humanitarian/emergency experience strongly preferred * 5+ years of experience: working in difficult settings, including low-resource and high-insecurity contexts * 3–5+ years of experience: providing direct mentoring or coaching to teams, with the ability to assess strengths and opportunities for improvement, as well as measure performance growth * Analytical problem solving: looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and the ability to bring structure and process to ambiguous problems * Strong project management skills: the ability to manage multiple workstreams, prioritize and explicitly deprioritize, and hold a high quality bar * Strong technical skills: including data analysis and ease with learning new third-party tech platforms and tools * Fundraising: preference for candidates with a strong partnership and relationship-management background * Strong communication skills: skilled in speaking, writing, presenting, and negotiating across multiple stakeholders * Enthusiasm for fast-paced environments: which may lack a pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch * Language Requirement: English (professional fluency) * Language Preference: Additional proficiency in French, Portuguese, Arabic, or other languages is a plus Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. United States * Base Salary: $115,000 * Bonus at Target Performance: 10% (~$11,500, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $13,455 in 2025) * Estimated Total Compensation at Target: $126,500+ * Annual Benefits Stipend: $21,393 United Kingdom * Base Salary: £73,900 * Bonus at Target Performance: 10% (~£7,390, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £8,646 in 2025) * Estimated Total Compensation at Target: £81,290+ * Annual Benefits Stipend: £2,760 Kenya * Base Salary: $79,825 * Bonus at Target Performance: 10% (~$7,983, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $9,340 in 2025) * Estimated Total Compensation at Target: $87,808+ * Annual Benefits Stipend: $8,453 If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to “[Know Your Rights](https://app.getguru.com/card/TrxrEknc/US-Federal-Law-on-Workplace-Discrimination)” as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the [Misconduct Disclosure Scheme](https://misconduct-disclosure-scheme.org/), and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our [Candidate Application Prep Guide](https://drive.google.com/file/d/1JRyU81RnTGHQrw9nHTPw7oe_urTDh9JT/view?usp=sharing)! ### Referrals Know the right person for this role? Please consider [referring them](https://forms.gle/VpVpmQW7Sw9ryWRbA). We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way! 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