[All remote jobs](https://jobicy.com/jobs.md)[![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)](https://jobicy.com/company/tripactions.md)[TripActions](https://jobicy.com/company/tripactions.md) # Navan Pro Consultant Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/tripactions.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceOpen levelPublished14 Oct 2026Apply before13 Nov 2026Listing views46Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. The Navan Pro Consultant manages a portfolio of business-travel clients and delivers high-touch, consultative booking support. The role coordinates air, rail, hotel, car, ferry, black-car, and charter arrangements while identifying savings and maintaining policy compliance. It requires strong GDS expertise, familiarity with online and offline booking tools, and detailed knowledge of travel products and fare rules. Success depends on exceptional client communication, independent workload management, quality control, and consistent achievement of account SLAs. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a specialized client-service role requiring accurate, time-sensitive travel fulfillment across multiple suppliers, tools, policies, and fare types. Consultants must independently manage a client portfolio while resolving booking issues and finding cost-effective alternatives. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$62,000US market range (per year)$50k–$76k0$83.60k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. Annual pay is inferred from the full-time US remote business-travel consultant context; the estimated market range is $50,000–$76,000 USD per year, with an estimated midpoint of $62,000 USD per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Business travel consulting](https://jobicy.com/jobs?search_keywords=Business%20travel%20consulting.md)[Customer relationship management](https://jobicy.com/jobs?search_keywords=Customer%20relationship%20management.md)[GDS systems](https://jobicy.com/jobs?search_keywords=GDS%20systems.md)[Sabre](https://jobicy.com/jobs?search_keywords=Sabre.md)[Galileo](https://jobicy.com/jobs?search_keywords=Galileo.md)[Amadeus](https://jobicy.com/jobs?search_keywords=Amadeus.md)[Travel itinerary planning](https://jobicy.com/jobs?search_keywords=Travel%20itinerary%20planning.md)[Airfare ticketing](https://jobicy.com/jobs?search_keywords=Airfare%20ticketing.md)[Hotel sourcing](https://jobicy.com/jobs?search_keywords=Hotel%20sourcing.md)[Travel policy compliance](https://jobicy.com/jobs?search_keywords=Travel%20policy%20compliance.md)[Online booking tools](https://jobicy.com/jobs?search_keywords=Online%20booking%20tools.md)[First-line product support](https://jobicy.com/jobs?search_keywords=First-line%20product%20support.md)[Cost optimization](https://jobicy.com/jobs?search_keywords=Cost%20optimization.md)[SLA management](https://jobicy.com/jobs?search_keywords=SLA%20management.md)[Quality control](https://jobicy.com/jobs?search_keywords=Quality%20control.md) Sample interview questionsHow do you balance a traveler's preferences with company travel policy and cost-control goals?I first confirm the traveler’s requirements, timing, and policy parameters. I present compliant options that explain trade-offs in price, flexibility, convenience, and traveler experience, then document any approved exception while seeking the best overall value. Describe how you would respond when a VIP traveler’s flight is cancelled during an urgent trip. I would immediately review available airline, rail, and alternate-airport options, prioritizing the traveler’s schedule and preferences. I would communicate concise options, secure the best approved solution quickly, arrange related changes such as hotel or ground transportation, and monitor the itinerary through completion. What steps do you take to identify savings after a reservation has been made? I monitor bookings for schedule changes, lower available fares, improved hotel rates, and supplier options that remain compliant with the client policy. When a meaningful saving is available, I verify change conditions and promptly rebook or present the option to the client. How have you used a GDS and non-GDS channels to source the best travel options? I use the GDS to compare fares, rules, availability, and ticketing options, then supplement it with approved direct-connect, low-cost-carrier, rail, hotel, and OTA channels when appropriate. I compare the total trip value, including flexibility, ancillary costs, and policy requirements rather than relying only on the initial fare. How do you manage competing deadlines across a portfolio of clients? I triage work by departure urgency, traveler impact, SLA commitments, and booking complexity. I maintain clear task tracking, communicate early when a dependency could affect timing, and use standardized quality checks so speed does not compromise accuracy. Opportunity details ## About this role. About the Role The main role of a Navan Pro Consultant is to build relationships and understand the needs of our client’s while delivering a ‘high touch’ service that saves clients time and drives down their total cost of travel. What you’ll do Service Expectation * Provide a dedicated, consistently high level of service to all clients tailored to their individual requirements with a desire to always exceed client expectation. * Effectively manage your workload to meet all deadlines as required, either set by the client or within R&M * Ability and willingness to service different client industry sectors across the wider business * Demonstrate innovative thinking and provide a consultative approach * To be proficient in R&M and Navan Technology, sharing knowledge with the client to ensure an all-encompassing service * To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology Operational Excellence * Manage your own full client portfolio to the highest R&M and Navan standard, demonstrating extraordinary customer service to your wider team * Pro-actively build meaningful and long-lasting relationships both internally and externally * Always exceed client’s expectation * Identify and implement opportunity to add value to each booking * Ability to apply a variety of fare types and ticketing methods, whilst maintaining an up-to-date knowledge of industry innovations (e.g., airline direct connect) * Working with IFD (International Fares Desk) to proactively identify cross market and local inventory differences * Procure the best hotel rates for clients utilising GDS and non GDS channels, as well as leveraging supplier relationships to gain the best result * Monitor all bookings for further saving opportunities up until completion of the trip * Utilise detailed understanding of the client policy to drive compliance whilst maximising opportunity to enhance the traveller experience * Ability to apply a variety of fare types and ticketing methods, whilst maintaining an up-to-date knowledge of industry innovations (e.g., airline direct connect) * Monitor all bookings for further saving opportunities up until completion of the trip * To be proficient in all R&M and Navan Technology and to ensure knowledge is shared and maintained amongst the team * To oversee the client experience by utilising mixed mode booking tools and to provide 1st line support for both offline/online bookings * Demonstrate proactive thinking when providing travel solutions * Able to provide cost effective solutions across all aspects of travel * To always comply with the client policies and guidelines * Achieve SLAs for all accounts * Regular interaction with overseas colleagues * Apply Quality Control procedures and processes in line with company and GREC requirements What We’re Looking For * Previous VIP experience is preferred * Skills assessment results will be considered * Exceptional telephone manner and written skills * Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines * Has a proven record of experience in a core business travel environment * Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus * Experience of mixed mode booking tools, and 1st line product support for both offline/online bookings * Comprehensive knowledge of the travel industry and products in the market including different aircraft types and cabins * Knowledge of Low-Cost Carriers in the market and their different products available * Fully conversant with various rail, black car, LCC, OTA booking systems * Have a ‘team player’ approach to an office environment * Experience in using MS software packages * Ability to build an exceptional rapport with all clients * Excellent attention to detail * Have an enthusiastic approach and willingness to learn attitude * Independently commit to attend and complete all relevant training * Achieve individual and team-based business objectives Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. * Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights. Show more [Apply now >](https://jobicy.com/jobs/155320-navan-pro-consultant.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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