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# Technical Account Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/veeam-software.md)ShareRemote from[France](https://jobicy.com/job-region/france.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceOpen levelPublished15 Oct 2026Apply before14 Nov 2026Listing views49Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This Technical Account Manager leads the planning, architecture, coordination, and delivery of Veeam professional-services engagements for data availability and protection solutions. The role combines customer-facing technical consulting with project management, solution design, implementation support, and post-installation guidance. It requires strong expertise across virtualization, backup and storage architectures, cloud technologies, networking, enterprise applications, and business continuity. The position is remote within France, includes customer visits and up to 30% overnight travel, and requires business proficiency in both French and English. The successful candidate will manage multiple customer accounts and projects while serving as a technical liaison between clients and Veeam support.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, broad-scope technical consulting role requiring hands-on infrastructure expertise alongside ownership of multiple client implementations. The candidate must translate complex technical requirements into solution designs, project plans, documentation, and effective customer communication.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$125,000US market range (per year)$105k–$145k0$159.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. For salary display, the annual USD figures are AI estimates for a senior Technical Account Manager / infrastructure consulting role; the yearly period is inferred from the full-time professional role convention.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Technical account management](https://jobicy.com/jobs?search_keywords=Technical%20account%20management.md)[Professional services](https://jobicy.com/jobs?search_keywords=Professional%20services.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Veeam Backup & Replication](https://jobicy.com/jobs?search_keywords=Veeam%20Backup%20%20Replication.md)[Data protection](https://jobicy.com/jobs?search_keywords=Data%20protection.md)[Business continuity](https://jobicy.com/jobs?search_keywords=Business%20continuity.md)[VMware](https://jobicy.com/jobs?search_keywords=VMware.md)[Hyper-V](https://jobicy.com/jobs?search_keywords=Hyper-V.md)[Cloud technologies](https://jobicy.com/jobs?search_keywords=Cloud%20technologies.md)[Storage architecture](https://jobicy.com/jobs?search_keywords=Storage%20architecture.md)[Network protocols](https://jobicy.com/jobs?search_keywords=Network%20protocols.md)[Solution architecture](https://jobicy.com/jobs?search_keywords=Solution%20architecture.md)[Customer consulting](https://jobicy.com/jobs?search_keywords=Customer%20consulting.md)[French and English communication](https://jobicy.com/jobs?search_keywords=French%20and%20English%20communication.md)

Sample interview questionsHow would you approach designing a Veeam availability solution for a customer with a mixed on-premises and cloud environment?I would begin with discovery of the customer’s workloads, recovery objectives, data volumes, compliance requirements, existing infrastructure, and operational constraints. I would then map those requirements to Veeam capabilities, define backup and recovery architecture, validate storage and network sizing, document assumptions, and present a phased implementation and test plan.

Describe how you manage several customer projects with competing priorities.

I establish clear scopes, milestones, owners, dependencies, and communication cadences for each engagement. I maintain a prioritized delivery plan, surface risks early, provide concise status reporting, and work with stakeholders to resolve conflicts before they affect delivery dates or customer expectations.

What factors do you evaluate when troubleshooting a backup or recovery performance issue?

I review job configuration, repository performance, proxy and transport settings, network throughput, storage latency, source workload behavior, retention policies, and recent environmental changes. I use the findings to isolate the bottleneck, recommend a corrective action, validate results through testing, and document the outcome for the customer.

How do you communicate a complex technical risk to both an IT engineer and a business stakeholder?

For the engineer, I provide the technical evidence, affected components, root cause hypothesis, and remediation steps. For the business stakeholder, I explain the operational impact, likelihood, recovery implications, options, cost or effort considerations, and the recommended decision in plain language.

How would you ensure a customer can successfully operate a newly implemented Veeam solution after handover?

I would provide configuration documentation, operational runbooks, recovery procedures, monitoring guidance, and knowledge-transfer sessions tailored to the customer’s administrators. I would also encourage recovery testing, confirm ownership of routine tasks, review outstanding risks, and ensure the customer knows when and how to engage Veeam support.

Opportunity details

## About this role.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location: remote, France (Work from Home combined with face-to-face customer visits)

What You’ll Do

* Provide input to the writing of proposals and Statements of Work
* Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
* Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
* Assist with assessment and design of solutions as well as post-installation issues
* Assist with Veeam Software solution implementation effort estimation
* Create white papers, solutions guides, best practices, custom documentation, etc.
* Deliver onsite knowledge transfer on Veeam Software solutions
* Document configuration and completed activities
* Analyse installed environments and guide optimal Veeam Software configurations
* Facilitate communication between client and Veeam support
* Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
* Provide input for improvement of process and documentation
* Overnight business stays to meet company goals and objectives, up to 30% travelling

What You’ll Bring:

* VMware VCP, Microsoft MCSE or equivalent experience
* Prince 2, ITIL, PMP,  or equivalent experience
* Bachelor’s Degree in technology required (A combination of education and experience will be considered)
* Hands-on experience with Veeam’s Core products
* Proven Consulting and Project Management  experience
* Excellent communication, interpersonal and relationship-building skills
* Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
* Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
* Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
* Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
* Knowledge of Kubernetes is a plus
* Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
* Experience with Data Management, Data Protection, Data Analytics
* Extensive experience with Data Center, Business Continuity and Operating Systems
* Experience successfully managing multiple simultaneous projects and accounts
* Working knowledge of Cloud technologies, capabilities, and protocols
* Business proficient in French and English

What You’ll Get:

* 25 paid vacation days plus RTT days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
* Mandatory public health insurance with broad medical coverage
* Employer-paid private medical, dental, optical, and wellness plan through Axa, with options for dependents
* Life insurance with enhanced coverage above the Social Security ceiling
* State and supplementary pension contributions by Veeam
* Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside France, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in France.

#LI-JB1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our [Recruiting Privacy Notice](https://www.veeam.com/legal/recruiting-privacy-notice.html), which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Show more

[Apply now >](https://jobicy.com/jobs/155373-technical-account-manager-6.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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