[All remote jobs](https://jobicy.com/jobs.md)[![Documo Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/02/7339db409c26139a47395904d2a0a6b3.jpeg)](https://jobicy.com/company/documo-inc.md)[Documo Inc.](https://jobicy.com/company/documo-inc.md) # Senior DevOps Engineer Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/documo-inc.md)ShareRemote fromšŸŒ AnywhereSalaryUndisclosedDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceSeniorPublished16 Oct 2026Apply before15 Nov 2026Listing views41Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Documo is hiring a Senior DevOps Engineer to design, operate, and scale the cloud platform supporting its document-processing, fax, and AI/ML services. The role owns delivery pathways from pull request through production, platform health, secure scaling, and infrastructure reliability. It requires 6+ years of DevOps, site reliability, or platform engineering experience and includes technical leadership and mentoring responsibilities. The engineer will collaborate broadly with engineering, security, product, AI, customer success, vendors, and auditors, with limited customer-facing escalation work. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThis is a senior platform role with ownership of production reliability, secure cloud scaling, CI/CD, and infrastructure supporting AI workloads. The technical-lead expectations, mentoring, compliance collaboration, and customer escalations add significant breadth and accountability. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$165,000US market range (per year)$145kā€“$195k0$214.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual USD figures are AI estimates for a senior DevOps/platform engineer in the US market; yearly cadence is inferred from the senior full-time professional role and prevailing market convention. ## Core skills Skills and capabilities most closely associated with this opportunity. [DevOps](https://jobicy.com/jobs?search_keywords=DevOps.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)[Cloud Infrastructure](https://jobicy.com/jobs?search_keywords=Cloud%20Infrastructure.md)[Infrastructure as Code](https://jobicy.com/jobs?search_keywords=Infrastructure%20as%20Code.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[Production Operations](https://jobicy.com/jobs?search_keywords=Production%20Operations.md)[Platform Engineering](https://jobicy.com/jobs?search_keywords=Platform%20Engineering.md)[Cloud Security](https://jobicy.com/jobs?search_keywords=Cloud%20Security.md)[Scalability](https://jobicy.com/jobs?search_keywords=Scalability.md)[Observability](https://jobicy.com/jobs?search_keywords=Observability.md)[Incident Management](https://jobicy.com/jobs?search_keywords=Incident%20Management.md)[Technical Leadership](https://jobicy.com/jobs?search_keywords=Technical%20Leadership.md)[Mentoring](https://jobicy.com/jobs?search_keywords=Mentoring.md)[Compliance](https://jobicy.com/jobs?search_keywords=Compliance.md) Sample interview questionsHow would you design a resilient deployment pipeline for Documo's production services?I would use automated build, test, security-scanning, and artifact-promotion stages with immutable versioned releases. Deployments would use progressive delivery such as canary or blue-green strategies, automated health checks, clear rollback procedures, and audit-ready change records. Describe how you would improve reliability for a platform that supports document processing and AI workloads. I would first establish service-level indicators and objectives for availability, latency, queue depth, error rates, and processing throughput. I would then build actionable monitoring and alerting, remove single points of failure, implement capacity planning, and run incident reviews that result in prioritized reliability improvements. What is your approach to infrastructure as code and cloud security? I treat infrastructure code like application code: version controlled, peer reviewed, tested, and deployed through controlled pipelines. Security should include least-privilege access, secrets management, encryption, policy-as-code checks, vulnerability management, and continuous logging for auditability. How do you balance developer velocity with operational and compliance requirements? I make the secure path the easiest path by embedding reusable pipeline templates, approved infrastructure modules, automated checks, and self-service documentation into the engineering workflow. This reduces manual gates while preserving evidence, consistency, and risk controls. How would you handle a customer-facing escalation involving connectivity or an integration failure? I would quickly establish impact and scope, gather relevant telemetry and configuration details, and communicate a clear investigation cadence to the customer-facing team. After restoring service or providing a workaround, I would document root cause, corrective actions, and preventive monitoring or runbook updates. Opportunity details ## About this role. Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing ā€“ turning messy paperwork into structured, usable data. We believe great products start with great people. Thatā€™s why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If youā€™re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose ā€“ weā€™d love to meet you! Job title Senior DevOps Engineer (Remote) Team Engineering Department function The Engineering Department is crucial in designing, developing, and maintaining our companyā€™s software products. Our department manages critical areas such as development, infrastructure, operations, quality assurance, and product management, collaborating to provide reliable, secure, and scalable technology solutions. Our primary objective is to build and sustain software products that satisfy customer needs and align with our long-term business strategy. The department is instrumental in researching and integrating new technologies to enhance our internal products and operations. We are also responsible for ensuring our products meet the companyā€™s IT, information security, and compliance program requirements. Department Responsibilities * Providing the strategic technical direction for the business * Architecting, developing, and maintaining Documoā€™s software product catalog in collaboration with the Product Team, internal stakeholders, and customers * Ensuring technology solutions meet high standards for reliability, security, and scalability * Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products * Researching and implementing new technologies that improve internal operations * Implementing requirements to satisfy information technology, information security, and compliance programs * Providing escalated technical support to customers and internal stakeholders as needed Reports to Engineering Manager, DevOps Direct reports None Key Relationships Internal: Applied AI, Customer Success, Development, Information Security, Product Management, Quality Assurance, System Architects External: Cloud and tooling vendors, compliance auditors, and customer technical stakeholders as needed for escalations and integrations Role Purpose The Senior DevOps Engineer designs, builds, and operates the cloud platform that runs Documoā€™s document processing and fax products, including the infrastructure behind our AI and machine learning services. You will own how code gets from a pull request to production, how production stays healthy, and how the platform scales securely as our product catalog and AI workloads grow. You will bring 6+ years of DevOps, site reliability, or platform engineering experience, use AI tools in your daily work, treat infrastructure as a product, and act as a technical lead who mentors other engineers. This role can be up to 10% customer-facing, mainly escalations, connectivity and integration discussions, and security reviews. Why join Documo? * Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match. * Annual bonus program based on role and company performance. * Annual performance reviews with merit increases. * In-person company kick-off to connect, collaborate, and celebrate. * Equity opportunities to grow with us. * Flexible remote work that fits your life, plus flexible paid time off. * Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP). * Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture. We celebrate differences. Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer. Show more [Apply now >](https://jobicy.com/jobs/155494-senior-devops-engineer-9.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ā€ŗ](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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