[All remote jobs](https://jobicy.com/jobs.md)[![Monzo logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5b4c0ec3-221.jpg)](https://jobicy.com/company/monzo.md)[Monzo](https://jobicy.com/company/monzo.md) # Data Director, Payments Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/monzo.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryGBP 150k–200k / yrDepartment[Data Science & Analytics](https://jobicy.com/categories/data-science.md)EmploymentFull TimeExperienceDirectorPublished17 Oct 2026Apply before16 Nov 2026Listing views26Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Monzo is seeking a senior data leader to set the strategy, operating model, metrics, architecture priorities, and team direction for its Payments domain. The role partners closely with Product, Engineering, and Design to shape payment products, commercial optimisation, and international expansion. It leads a full-stack data organisation spanning Data Science, Analytics Engineering, Machine Learning Engineering, and Analytics. Success requires deep payments-domain judgement, strong technical and commercial fluency, and empathetic leadership of senior cross-functional teams. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a director-level role accountable for payments data strategy, high-stakes product decisions, technical foundations, and leadership of a multidisciplinary data team. The role demands comfort with ambiguity and the ability to influence executive stakeholders across technical, commercial, and risk perspectives. ## Salary analysis Estimated compensation compared with the broader UK market for similar roles. Estimated job median (per year)Market rate£175,000UK market range (per year)£145k–£210k0£231.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of £150,000–£200,000 plus equity and benefits. Although no cadence is explicitly stated, the range is inferred to be annual based on the senior full-time UK leadership context. A reasonable estimated UK market range for a payments-focused data director is £145,000–£210,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Payments strategy](https://jobicy.com/jobs?search_keywords=Payments%20strategy.md)[Data strategy](https://jobicy.com/jobs?search_keywords=Data%20strategy.md)[Data leadership](https://jobicy.com/jobs?search_keywords=Data%20leadership.md)[Product analytics](https://jobicy.com/jobs?search_keywords=Product%20analytics.md)[Commercial optimisation](https://jobicy.com/jobs?search_keywords=Commercial%20optimisation.md)[Pricing strategy](https://jobicy.com/jobs?search_keywords=Pricing%20strategy.md)[Data science](https://jobicy.com/jobs?search_keywords=Data%20science.md)[Analytics engineering](https://jobicy.com/jobs?search_keywords=Analytics%20engineering.md)[Machine learning engineering](https://jobicy.com/jobs?search_keywords=Machine%20learning%20engineering.md)[Data architecture](https://jobicy.com/jobs?search_keywords=Data%20architecture.md)[Metrics design](https://jobicy.com/jobs?search_keywords=Metrics%20design.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[People management](https://jobicy.com/jobs?search_keywords=People%20management.md)[Financial services](https://jobicy.com/jobs?search_keywords=Financial%20services.md) Sample interview questionsHow would you develop a data strategy for a payments organisation expanding into new markets?I would start with customer journeys, regulatory constraints, payment rails, and commercial objectives in each target market. I would define a common measurement framework and data foundation while allowing market-specific metrics and controls, then sequence investments according to customer impact, risk reduction, and scalability. Describe how you would use data to improve payment reliability without slowing product delivery. I would establish clear reliability metrics such as payment success rate, latency, failure reason distribution, reconciliation breaks, and customer contact rate. By making these measures self-serve and embedding them in product delivery rituals, teams can identify high-impact failure modes quickly and prioritise improvements using both customer and commercial impact. How do you lead a team that includes data scientists, analytics engineers, machine learning engineers, and analysts? I set a shared outcome-based strategy while defining clear craft expectations and career paths for each discipline. I encourage teams to work in cross-functional product squads, maintain strong technical standards through communities of practice, and use regular coaching and planning to balance immediate delivery with platform health. How would you challenge a proposed pricing change for a payment product? I would clarify the intended customer and commercial outcomes, model expected revenue and behavioural effects, and identify relevant risks such as churn, fairness, and operational costs. I would recommend controlled experimentation where feasible, with guardrails and decision thresholds agreed in advance with Product, Finance, Risk, and Engineering. Tell us how you handle disagreement between technical and commercial stakeholders. I make the decision criteria explicit, including customer value, risk, cost, strategic fit, and reversibility. I translate the evidence into language each group can use, surface assumptions and uncertainty, and seek a practical next step such as an experiment or phased implementation rather than allowing disagreement to delay progress. Opportunity details ## About this role. 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products – we want to solve problems and change lives through Monzo ❤️ 📍London or UK Remote | 💰 £150,000 – £200, 000 + Equity +[Benefits](https://monzo.com/careers/) About our Data Discipline We have a strong culture of data-driven decision making across the whole company. Data is central to how we understand our customers, shape our products, manage risk and grow Monzo sustainably. We believe in empowering teams with high-quality, trusted data and self-serve analytics, while creating space for Data practitioners to focus on the highest-impact questions, opportunities and decisions. Our Data discipline is centralised, but deeply embedded in Monzo’s product areas. Data Scientists, Analytics Engineers, Machine Learning Engineers and Analysts work in cross-functional squads alongside Engineers, Designers, Product Managers, Marketers and other specialists. This means Data is not a downstream service: we help shape strategy, challenge thinking, build the data foundations teams need to move quickly, and share accountability for customer and commercial outcomes. ### Our Payments team ⭐ At Monzo, payments are more than just moving money from A to B. They are a core part of how customers experience trust, speed, and financial control every day. As a Data Director in Payments, you would help shape seamless local payment experiences, ensuring customers can pay and get paid reliably while continuing to modernise the infrastructure that powers millions of transactions behind the scenes. The role also sits at the intersection of Monzo’s broader ambition to build truly borderless banking and expand into new markets. That means designing products and payment capabilities that work effortlessly across geographies, currencies, and customer needs, while helping Monzo scale into new markets with the same simplicity and transparency that defines the brand today. You’ll partner closely with Product, Engineering, and Design to help shape Monzo’s payments strategy to make Monzo’s global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness Your day-to-day * Establish yourself as a trusted member of the Payments Leadership team, enabling better decisions across Payments and the wider Data Discipline * Co-drive Payments strategy and product decisions with Product and Engineering, bringing Data into discovery early to shape priorities and challenge thinking * Identify untapped opportunities for commercial optimisation, including across pricing, commercialisation, investment and customer growth * Set the data strategy for Payments, including the operating model, team priorities, architecture, technical debt and key metrics and drivers * Translate between technical, product and commercial perspectives to help teams make clear, high-impact decisions * Develop and scale a high-performing team of data professionals sharing accountability for product and business outcomes. You should apply if: What we’re doing here at Monzo excites you! * You have experience driving payments innovation and product strategy forward in a fast-growing business * You combine deep Data expertise with strong product and commercial judgement. * You can move comfortably from detailed metrics or architecture discussions to customer strategy, pricing and business outcomes * You are an empathetic people leader who can build trust quickly, raise the performance bar and retain excellent talent * You have experience growing and leading a full stack data team, including individual contributors and managers across Data Science, Analytics Engineering, Machine Learning Engineering and Analytics * You have experience collaborating with senior cross-functional stakeholders across Product, Engineering, Design, Marketing and risk/control functions The Interview Process After an informal ~30 min recruiter call, our interview process involves 2 main stages. We promise not to ask you any brain teasers or trick questions! * Initial Call (1 hour) You’ll meet with one of our senior data leaders. * Loop Stage – This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as behavioural and leadership interviews. You can have this all in one day or split these across multiple days, whichever your prefer. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com How we work 💻: Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you’re nearby. We believe you’ll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨ Work the way that works for you with Monzo! 💼 ### What’s in it for you 💰Base salary £150, 000 – £200, 000 + Equity + [Benefits](https://monzo.com/careers/) ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences #LI-AL1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. 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