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# Implementation Consultant, EMEA

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/fieldguide.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryGBP 73k–77k / yrDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceDirectorPublished18 Oct 2026Apply before17 Nov 2026Listing views49Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Fieldguide is hiring a founding Implementation Consultant to deliver customer onboarding across its EMEA expansion, with the role based remotely in the UK. The consultant will manage implementation from sales handoff through adoption and value realization, creating success plans, maintaining customer engagement, and mitigating delivery risks. The position partners closely with Customer Success, Product, Engineering, Design, Sales, and Enablement to represent customer needs and improve onboarding. Candidates need experience in technology consulting, implementation, customer onboarding, or risk advisory, ideally with knowledge of audit and security standards such as SOC, ISO 27001, PCI, HIPAA, or NIST. This is a customer-facing, high-ownership role in an early-stage, remote-first software company.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines complex SaaS implementation delivery with audit, risk, and compliance domain knowledge while serving multiple customers. As the founding EMEA implementation hire, the consultant must build repeatable practices and operate with minimal oversight.

## Salary analysis

Estimated compensation compared with the broader UK market for similar roles.

Estimated job median (per year)Highly competitive£75,000UK market range (per year)£65k–£85k0£93.50k

AI insightThe employer discloses a yearly salary range of £73,000–£77,000, with a midpoint of £75,000. Estimated UK market pay for a mid-level implementation consultant with SaaS and risk-advisory expertise is approximately £65,000–£85,000 per year; this is an AI estimate, not verified salary research.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Customer onboarding](https://jobicy.com/jobs?search_keywords=Customer%20onboarding.md)[SaaS implementation](https://jobicy.com/jobs?search_keywords=SaaS%20implementation.md)[Implementation consulting](https://jobicy.com/jobs?search_keywords=Implementation%20consulting.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Risk advisory](https://jobicy.com/jobs?search_keywords=Risk%20advisory.md)[SOC 2](https://jobicy.com/jobs?search_keywords=SOC%202.md)[ISO 27001](https://jobicy.com/jobs?search_keywords=ISO%2027001.md)[PCI compliance](https://jobicy.com/jobs?search_keywords=PCI%20compliance.md)[HIPAA](https://jobicy.com/jobs?search_keywords=HIPAA.md)[NIST](https://jobicy.com/jobs?search_keywords=NIST.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Customer adoption](https://jobicy.com/jobs?search_keywords=Customer%20adoption.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)

Sample interview questionsHow would you structure an implementation plan for a new Fieldguide customer?I would begin with a discovery session to confirm business outcomes, stakeholders, workflows, constraints, and success metrics. I would translate these into a phased adoption plan with clear owners, milestones, risks, and regular executive and working-level review cadences.

Describe how you would handle a customer whose implementation is falling behind schedule.

I would identify the root cause through direct discussion and delivery data, such as unclear ownership, training gaps, technical blockers, or shifting priorities. I would then agree on a recovery plan with specific actions, accountable owners, revised milestones, and frequent progress reviews while escalating material risks internally as needed.

What experience do you have with audit, risk, or compliance frameworks?

I have worked with risk and compliance-oriented workflows and understand how frameworks such as SOC 1/2, ISO 27001, PCI, HIPAA, and NIST drive evidence collection, control testing, and stakeholder coordination. I use that context to configure onboarding around customers' real operational and assurance requirements.

How do you balance the needs of several implementation customers at once?

I prioritize work according to implementation stage, customer impact, delivery risk, and committed milestones. I maintain transparent project plans and communication cadences, reserve time for proactive risk management, and reset expectations early when dependencies could affect delivery.

How would you turn customer feedback into useful product input?

I would document feedback with the affected workflow, user impact, frequency, desired outcome, and supporting examples. I would synthesize recurring themes, validate them with customers where appropriate, and share prioritized insights with Product and Engineering so they can make informed roadmap decisions.

Opportunity details

## About this role.

### About Us

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.

We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We’re backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.

We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other’s growth.

As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.

### About the Role:

As an Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customer’s adoption of our platform.

Reporting into our Director of Implemetation, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers’ return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers.

This is the founding Implementation Consultant role for Fieldguide’s EMEA region — you will play a foundational part in building out our onboarding function internationally.

### What You’ll Do:

*

Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization.

*

Guide growth. Create a plan that outlines the customer’s goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary.

*

Build champions. Cultivate customer champions and grow their Fieldguide knowledge.

*

Advocate for the customer. Be the link between the customer and Fieldguide’s Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations.

*

Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them.

*

Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time.

### About You:

*

At least 2+ years of experience delivering risk advisory or technology risk engagements, including SOC 1/2, ISO 27001, PCI, HIPAA, or NIST assessments

*

AND/OR 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor.

*

You are a team player, and you are mission-first. You’re joining a hard-working team that trusts each other deeply. We won’t compromise on this.

*

Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve, while juggling several customers.

*

Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams.

*

Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight.

### More about Fieldguide:

Fieldguide is a values-based company. Our values are:

*

Fearless – Inspire & break down seemingly impossible walls.

*

Fast – Launch fast with excellence, iterate to perfection.

*

Lovable – ​​Deliver happiness & 11 star experiences.

*

Owners – Execute & run the business with ownership.

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Win-win – Create mutual value & earn trust for life.

*

Inclusive – Scale the best ideas with inclusive teams.

Show more

[Apply now >](https://jobicy.com/jobs/155638-implementation-consultant-emea-2.md)

*

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