Sales Development Representative

Remote from
Job type
Full Time,
Opening date
Closing date
9 Oct 2022

The Sales Development Representative performs industry and country-specific prospecting to uncover sales opportunities through discussions with solution decision makers at organizations.  This individual will work to determine if an organization is a viable sales opportunity for the Hyland’s products and then will transition that lead to the appropriate sales channel to ensure continuous pipeline of qualified sales opportunities.

Candidates for this role must be fluent in English and Portuguese. Remote and hybrid work opportunuties in Brazil are available for this role.

What you will be doing

  • Manage lead generation for a singular industry; manage multiple projects or calling campaigns simultaneously
  • Follow-up on inbound requests such as web inquiries or information requests from webinar attendees
  • Initiate outbound cold calls for lead generation
  • Initiate contact with prospects identified by sales and marketing at trade shows, conferences and events
  • Collect and document key contact and qualification information from lead generation initiatives in clear, succinct and actionable format
  • Perform research and navigate organizations to identify key contacts
  • Work with marketing managers and sales associates to ensure compliance to and attainment of marketing and sales goals
  • Update CRM daily with accurate and timely information about new opportunities and existing customers
  • Ability to create sequences or cadences for outbound/inbound prospecting change to follow/execute on sequence
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

What will make you successful

  • Fluent in English and Portuguese
  • Bachelor’s Degree
  • Experience as a Lead Qualification Specialist
  • Sales or customer service experience
  • Prospecting experience
  • Knowledge of Digital Tools: Video Chat, Power dialers, SF  LinkedIn Navigator, and Account based Marketing Applications
  • Salesforce proficient
  • excellent writing, typing and editing skills
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to thrive in a fast paced, deadline driven environment
  • Demonstrated ability to establish rapport and gain the trust of others
  • Ability to leverage Digital tools such as, Chat, Video messaging, SMS and power Dialer.
  • Experience with CRM systems and/or marketing databases
  • Microsoft Windows and Office proficient
  • Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
  • Sharp, fast learner with a curiosity for technology as well as aptitude
  • Up to 10% travel time required

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What position is Hyland hiring for?

Hyland is hiring a remote Sales Development Representative from

What type of employment does Hyland offer?

This is a Full Time role.