[All remote jobs](https://jobicy.com/jobs.md)[![Banyan Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/bf5d3bb2-221.png)](https://jobicy.com/company/banyan-software.md)[Banyan Software](https://jobicy.com/company/banyan-software.md) # Technical Solutions Consultant Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/banyan-software.md)ShareRemote from[Canada](https://jobicy.com/job-region/canada.md)SalaryCAD 70k–85k / yrDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceSeniorPublished18 Oct 2026Apply before17 Nov 2026Listing views68Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. This Technical Solutions Consultant role supports higher-education clients using MCSL's FAST reporting and analytics platform. The position combines hands-on Oracle SQL and PL/SQL troubleshooting, code changes, and occasional custom development with direct client communication. The consultant will investigate issues in client environments, explain resolutions to stakeholders, and progressively assume more ownership of client work. Familiarity with Ellucian Banner is strongly preferred, while exposure to ASP.NET, Visual Studio, and JavaScript is beneficial. The role is fully remote within Canada and requires Pacific Time business hours. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires proven ability to modify Oracle SQL and PL/SQL code in live client contexts while diagnosing varied technical issues. It also demands strong judgment, rapid learning of a broader application stack, and clear communication with nontechnical and technical stakeholders. ## Salary analysis Estimated compensation compared with the broader CA market for similar roles. Estimated job median (per year)Market rateC$77,500CA market range (per year)C$75k–C$95k0C$104.50k AI insightThe employer discloses a CAD 70,000–85,000 base-salary range. The yearly cadence is inferred from the full-time permanent role and conventional Canadian base-salary practice, as the posting does not explicitly state an annual period. A reasonable estimated market range for a Canada-based technical solutions consultant with Oracle SQL/PL/SQL and client-facing support responsibilities is CAD 75,000–95,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Oracle SQL](https://jobicy.com/jobs?search_keywords=Oracle%20SQL.md)[PL/SQL](https://jobicy.com/jobs?search_keywords=PLSQL.md)[Technical troubleshooting](https://jobicy.com/jobs?search_keywords=Technical%20troubleshooting.md)[Client support](https://jobicy.com/jobs?search_keywords=Client%20support.md)[Custom software development](https://jobicy.com/jobs?search_keywords=Custom%20software%20development.md)[Database development](https://jobicy.com/jobs?search_keywords=Database%20development.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md)[Ellucian Banner](https://jobicy.com/jobs?search_keywords=Ellucian%20Banner.md)[ASP.NET](https://jobicy.com/jobs?search_keywords=ASP.NET.md)[Visual Studio](https://jobicy.com/jobs?search_keywords=Visual%20Studio.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[Higher education technology](https://jobicy.com/jobs?search_keywords=Higher%20education%20technology.md)[Reporting and analytics](https://jobicy.com/jobs?search_keywords=Reporting%20and%20analytics.md) Sample interview questionsDescribe a situation where you diagnosed and resolved a complex Oracle SQL or PL/SQL issue.I would begin by reproducing the issue, reviewing error messages and execution plans, validating affected data, and narrowing the fault to a query, procedure, or dependency. I would test a targeted fix in a non-production environment, document the change and its impact, then communicate the resolution and next steps clearly before deployment. How would you approach a client report that is returning incorrect results? I would clarify the expected result, collect sample records and report parameters, and trace the report logic through its SQL, stored procedures, and source data. After identifying the discrepancy, I would validate a fix against agreed business rules and explain both the root cause and the corrective action in client-friendly terms. What practices do you use when changing database code for a client issue? I use version-controlled scripts, make the smallest safe change, test with representative data, and consider performance, permissions, rollback, and downstream reporting effects. I also document the reason for the change and ensure the fix is transferred to the core development environment when it should become part of the product. How do you communicate a technical issue to a nontechnical university stakeholder? I focus first on the operational impact, then explain the cause in plain language without unnecessary implementation detail. I provide a clear status, the proposed fix, any actions required from the client, and an expected timeline, while remaining available to answer follow-up questions. How would you quickly learn an unfamiliar part of MCSL's technology stack, such as ASP.NET or JavaScript? I would connect the unfamiliar technology to the client issue or feature at hand, review the existing codebase and internal documentation, and build a small working understanding through focused testing. I would seek targeted guidance from experienced teammates, apply the learning in a controlled change, and document useful findings for future support work. Opportunity details ## About this role. Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Technical Solutions Consultant – Millennium Computer Systems Limited (MCSL) Location: Remote, Canada (Pacific Time preferred) Working hours: 8:00 a.m. – 5:00 p.m. Pacific Time Employment type: Full-time, permanent About MCSL Millennium Computer Systems Limited (MCSL) has built software for higher education since 1996. The company started out implementing Banner systems for colleges and universities, then built its own reporting suite, Millennium FAST (Fast Administrative Support Tools). FAST is a web-based reporting and analytics platform that sits alongside major ERPs, including Ellucian Banner and Oracle PeopleSoft. It covers financial, student and financial aid, HR, and budgeting and forecasting reporting. Colleges and universities in Canada, the US and Australia use FAST to deliver more than 20 million reports a year, and MCSL reports a 98% client retention rate. MCSL is part of Banyan Software. Banyan aims to be the best permanent home for software businesses that serve specialized industries. It buys, grows and holds companies for the long term, backed by permanent capital, and helps its portfolio companies modernize through shared AI expertise and operational discipline. Banyan was founded in 2016, operates more than 120 portfolio companies across North and South America, Europe and APAC, and has been on the Inc. 5000 list six years in a row. Responsibilities: * Work directly with MCSL’s higher-education clients to diagnose and fix technical issues in their environments * Write and change Oracle SQL and PL/SQL code to fix client issues, and carry those fixes into MCSL’s own development environment where needed * Deliver custom development for clients as needed * Explain technical problems, fixes and next steps clearly to client stakeholders * Work closely with the Technical Solutions lead and take ownership of a growing share of the team’s client work * Learn MCSL’s wider stack (ASP.NET, Visual Studio, JavaScript) as the work requires What you’ll bring Required * 3–5 years of hands-on development experience with Oracle SQL and PL/SQL. This must include writing and changing code, not only support or triage. * Strong verbal and written communication, including the ability to work directly with clients * Ability to work 8:00 a.m. – 5:00 p.m. Pacific Time Strongly preferred * Experience with Ellucian Banner, either technical or functional Nice to have * Exposure to ASP.NET, Visual Studio or JavaScript * Experience in higher education or with university and college clients * A broad technical background and a track record of picking up new languages and tools quickly We’re looking for someone who wants to grow with the role and take on more responsibility over time. Compensation, remote work and vacancy * Salary range: $70,000 – 85,000 CAD base, depending on experience * Remote: Fully remote within Canada. Pacific Time preferred. All roles work 8:00 a.m. – 5:00 p.m. Pacific Time. * Vacancy: This posting is for an existing vacancy. * Use of AI: We use artificial intelligence to help screen, assess or select applicants. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: * Verify that all communications from our recruiting team come from an @banyansoftware.com email address. * Remember, employers will never request payment or banking information during the hiring process. * If you receive a suspicious message, do not respond — instead, forward it to [careers@banyansoftware.com](mailto:careers@banyansoftware.com) and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant. Show more [Apply now >](https://jobicy.com/jobs/155719-technical-solutions-consultant.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Elation Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/63d37d95-221.jpeg) Elation Health Oct 18 New ### [Manager, Customer Support](https://jobicy.com/jobs/155705-manager-customer-support.md) Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a delightful, world-class experience… * ![6sense logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/b5ec98b2-221.png) 6sense Oct 18 New ### [IT Support Specialist](https://jobicy.com/jobs/155698-it-support-specialist-3.md) Our Mission: 6sense’s mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are… * ![PerfectServe logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/04/7e6f5669fc8c9ea0aa484ce7c3058599.jpg) PerfectServe Oct 18 New ### [Technical Support Specialist – Tier 1 – US Remote](https://jobicy.com/jobs/155701-technical-support-specialist-tier-1-us-remote.md) What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily… * ![Socket logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/1314ce3c-221.png) Socket Oct 18 New ### [Technical Support Engineer, APAC](https://jobicy.com/jobs/155669-technical-support-engineer-apac.md) About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our… * ![Fieldguide logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/afa73463-221.png) Fieldguide Oct 18 New ### [Product Support Representative](https://jobicy.com/jobs/155643-product-support-representative.md) About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity,… * ![AssetWatch logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/118c6be8-221.png) AssetWatch Oct 18 New ### [Field Service Technician (Mexico)](https://jobicy.com/jobs/153528-field-service-technician-mexico.md) AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every… * ![Customer.io logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b82146da-221.jpg) Customer.io Oct 16 ### [Email Deliverability Specialist](https://jobicy.com/jobs/155495-email-deliverability-specialist.md) About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io… * ![Nivoda logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/42cf7153-221.jpeg) Nivoda Oct 15 ### [Technical Account Manager (TAM)- US](https://jobicy.com/jobs/155395-technical-account-manager-tam-us.md) About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across… * ![Playson logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/6f266d9c-221-1.png) Playson Oct 15 ### [Senior Integration Engineer](https://jobicy.com/jobs/153232-senior-integration-engineer.md) About the Role We’re looking for a Senior Integration Engineer to take full ownership of partner integrations – from initial onboarding through to go-live and beyond. This is a delivery-focused,… * ![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png) Canonical Oct 15 ### [Dedicated Linux Desktop & Devices Support Engineer, Singapore](https://jobicy.com/jobs/145994-dedicated-linux-desktop-devices-support-engineer-singapore.md) Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives… [Browse all jobs](https://jobicy.com/jobs.md)