[All remote jobs](https://jobicy.com/jobs.md)[![Instacart logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/03/fe39c2bc9bb5ebb0b5e24318b1f3b60d.jpeg)](https://jobicy.com/company/instacart.md)[Instacart](https://jobicy.com/company/instacart.md)

# Account Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/instacart.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 75k–111k / yrDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceSeniorPublished18 Oct 2026Apply before17 Nov 2026Listing views49Application actions2Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Instacart is hiring an Account Manager II to help CPG advertisers and agency partners grow through Instacart Ads. The role combines client relationship management, full-funnel advertising strategy, campaign optimization, business reviews, and expansion of advertiser investment. The successful candidate will translate campaign and marketplace data into persuasive recommendations, manage multiple client priorities, and resolve partner issues with limited guidance. This is an externally facing, performance-oriented role that also contributes customer feedback and operational improvements across internal teams.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires at least four years of relevant advertising or account-management experience, strong analytical judgment, and confidence influencing senior client stakeholders. Managing evolving advertiser needs, performance goals, upsell opportunities, and cross-functional collaboration creates substantial complexity.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$93,000US market range (per year)$80k–$115k0$126.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Employer base pay is disclosed as $75,000–$111,000 USD per year, varying by the employee's permanent US work location; the annual cadence is inferred from the professional full-time role and magnitude of the stated base-pay figures. The disclosed $117,500–$148,000 USD OTE range includes sales incentive compensation and is separate from base salary. A reasonable estimated US annual market range for an Account Manager II focused on digital advertising is $80,000–$115,000 USD in base pay.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Client Relationship Management](https://jobicy.com/jobs?search_keywords=Client%20Relationship%20Management.md)[Digital Advertising](https://jobicy.com/jobs?search_keywords=Digital%20Advertising.md)[Campaign Optimization](https://jobicy.com/jobs?search_keywords=Campaign%20Optimization.md)[Full-Funnel Media Strategy](https://jobicy.com/jobs?search_keywords=Full-Funnel%20Media%20Strategy.md)[Performance Analytics](https://jobicy.com/jobs?search_keywords=Performance%20Analytics.md)[Business Reviews](https://jobicy.com/jobs?search_keywords=Business%20Reviews.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[CPG Advertising](https://jobicy.com/jobs?search_keywords=CPG%20Advertising.md)[Ecommerce](https://jobicy.com/jobs?search_keywords=Ecommerce.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[Google Workspace](https://jobicy.com/jobs?search_keywords=Google%20Workspace.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Tableau](https://jobicy.com/jobs?search_keywords=Tableau.md)

Sample interview questionsHow would you turn underperforming campaign data into an actionable recommendation for a CPG advertiser?I would first confirm the advertiser's business objective and examine performance by audience, placement, product, budget, and funnel stage. I would identify the largest gaps to goal, form prioritized optimization hypotheses, and present a concise recommendation with expected impact, trade-offs, and a measurement plan.

Describe how you would prepare for a quarterly business review with an agency partner.

I would align on the partner's objectives and success metrics, summarize results against prior commitments, and develop a narrative that connects campaign activity to business outcomes. I would include key insights, growth opportunities, optimization recommendations, and clear next steps with owners and timelines.

How do you manage competing needs across multiple advertiser accounts in a fast-paced environment?

I prioritize work by client impact, revenue or retention risk, deadlines, and effort required. I maintain a structured account plan for each partner, communicate early when trade-offs are necessary, and reserve time for proactive analysis rather than only responding to urgent requests.

How would you handle an advertiser who is hesitant to adopt an upsell recommendation?

I would clarify the source of the objection and return to the advertiser's stated business goals. I would use relevant performance evidence, explain how the product addresses the gap, propose a measured test where appropriate, and define success criteria so the decision feels accountable and low risk.

Tell us how you would share recurring advertiser pain points with internal product teams.

I would synthesize feedback across accounts, quantify the business impact where possible, and distinguish isolated requests from recurring workflow issues. I would present specific examples, the affected user journey, a proposed improvement, and follow-up metrics that would show whether the change solved the problem.

Opportunity details

## About this role.

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. [Learn more about our flexible approach to where we work.](https://www.instacart.careers/flex-first)

### Why this role is on the menu

We’re hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest across our ad products, and shaping the advertiser experience. This role sits at the intersection of client strategy and campaign performance, and the person who fills it will have a direct line of sight to advertiser growth and retention. Twelve months from now, the advertisers you partner with should see Instacart as a growth partner whose recommendations they act on.

### What you’ll cook up in your first year

* Advertiser Relationships: CPG clients and agency partners treat you as a trusted advisor. Working with Sales, you understand their business objectives and build strategies that support their long-term growth on Instacart.
* Campaign Performance: Each advertiser has a full-funnel media strategy tied to its goals. You use campaign data and marketplace insights to recommend investment and optimization approaches that measurably improve results, and you manage gap-to-goal across multiple business units.
* Advertiser Growth: Advertisers adopt your optimization and upsell recommendations and expand their use of Instacart advertising products. You get there by explaining clearly how each product works, building persuasive narratives, and handling objections with confidence across multiple stakeholders.
* Business Reviews: Recurring client conversations and quarterly business reviews turn campaign data into a clear story of business impact, opportunities, and next steps. You own the vision and content for these reviews, and advertisers leave knowing what to do next. You also resolve campaign and partner issues with limited guidance.
* Product and Team Influence: Advertiser pain points reach the right internal teams as specific feedback that shapes product enhancements and process improvements. You also share best practices across the category and Advertiser Success teams and lead projects that strengthen team-wide capabilities.

### The secret ingredients we’re looking for

You are customer-focused and analytical, comfortable influencing senior stakeholders, and energized by a fast-paced role where priorities and solutions keep evolving. You use judgment and initiative to balance immediate client needs against longer-term chances to improve products, processes, and advertiser outcomes, and you are at your best explaining complex campaign data in plain terms.

Must-have pantry staples (Minimum Qualifications)

* Bachelor’s degree in business, advertising, commerce, digital marketing, or a related field, or equivalent practical experience
* 4+ years of experience in account management, digital advertising, paid media, ad operations, ecommerce, client services, or a related field
* Experience building and maintaining strong client relationships in an external-facing role
* Experience analyzing campaign or business performance data and turning findings into clear recommendations and client-facing narratives
* Proficiency with Microsoft Excel and Google Workspace (Gmail, Docs, Sheets, and Slides)
* Ability to manage multiple priorities independently and deliver high-quality work in a fast-paced, changing environment
* Strong written and verbal communication skills, including presenting confidently to advertisers, agencies, and internal stakeholders

Optional garnishes (Preferred Qualifications)

* Experience with Salesforce and Tableau; familiarity with Mode is a plus
* Knowledge of paid search, display advertising, ad serving, consumer packaged goods, or ecommerce, and experience developing full-funnel media strategies and optimizing campaigns against performance goals
* Experience managing business reviews, quota-related planning, upsell opportunities, or growth strategies across multiple business units
* Strong attention to detail and organization, creative problem solving, and experience influencing product or operational improvements by synthesizing customer feedback and business insights

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy [here](https://instacart.careers/flex-first/).

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings [here](https://instacart.careers/taste-of-instacart/).

For US based candidates, the base pay ranges for a successful candidate are listed below.

WA

$86,000—$106,500 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$83,000—$101,500 USD

All other states

$75,000—$93,000 USD

CA, NY, CT, NJ

$90,000—$111,000 USD

OTE Range

$117,500—$148,000 USD

Show more

[Apply now >](https://jobicy.com/jobs/155755-account-manager-14.md)

*

![Upload CV](data:image/svg+xml;base64,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)

### Upload your resume now

To unlock remote work opportunities and be discovered by global employers.

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

## Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Keep exploring

## Related remote jobs.

*
![Flex logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/7bfdefe3-221.jpeg)
Flex Oct 18  New

### [Customer Experience Specialist](https://jobicy.com/jobs/155767-customer-experience-specialist-7.md)

Flex is building the AI-native private bank for business owners. We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves,…

*
![Instacart logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/03/fe39c2bc9bb5ebb0b5e24318b1f3b60d.jpeg)
Instacart Oct 18  New

### [Bilingual Customer Experience Specialist (Spanish)](https://jobicy.com/jobs/155764-bilingual-customer-experience-specialist-spanish.md)

We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more…

*
![Language Services Associates logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/2a0ea3d8-221.png)
Language Services Associates Oct 18  New

### [International Audio/Video Remote Spanish Interpreter](https://jobicy.com/jobs/155758-international-audio-video-remote-spanish-interpreter.md)

Overview: As an audio/video interpreter for Spanish in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for…

*
![Hubstaff logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/96f62ca5-221.png)
Hubstaff Oct 18  New

### [Customer Success Manager](https://jobicy.com/jobs/155739-customer-success-manager-52.md)

Customer Success Manager Remote | North America About Hubstaff Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 20,000+ businesses, our platform powers time tracking, team…

*
![Banyan Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/bf5d3bb2-221.png)
Banyan Software Oct 18  New

### [Technical Solutions Consultant](https://jobicy.com/jobs/155719-technical-solutions-consultant.md)

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires…

*
![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)
Canonical Oct 18  New

### [Enterprise Customer Success Manager](https://jobicy.com/jobs/155703-enterprise-customer-success-manager-9.md)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…

*
![Elation Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/63d37d95-221.jpeg)
Elation Health Oct 18  New

### [Customer Success Manager, Small Group](https://jobicy.com/jobs/155697-customer-success-manager-small-group.md)

Purpose: To engage, retain, and grow small to mid-tier healthcare practices using AI-driven, low-touch engagement strategies. Responsibilities: Scaled Engagement & Product Adoption Model: Execute and optimize growth, retention, and feature-adoption…

*
![SmithRx logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/07/fa1482ea-221.jpeg)
SmithRx Oct 18  New

### [Multichannel Member Support Specialist](https://jobicy.com/jobs/155702-multichannel-member-support-specialist.md)

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug…

*
![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)
Canonical Oct 18  New

### [Enterprise Customer Success Manager (French speaker)](https://jobicy.com/jobs/155706-enterprise-customer-success-manager-french-speaker.md)

The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate…

*
![6sense logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/b5ec98b2-221.png)
6sense Oct 18  New

### [IT Support Specialist](https://jobicy.com/jobs/155698-it-support-specialist-3.md)

Our Mission: 6sense’s mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are…

[Browse all jobs](https://jobicy.com/jobs.md)