[All remote jobs](https://jobicy.com/jobs.md)[![A Place For Mom logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/4503308e-221.jpg)](https://jobicy.com/company/a-place-for-mom.md)[A Place For Mom](https://jobicy.com/company/a-place-for-mom.md) # Inbound Sales Representative (Remote/Central Time) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/a-place-for-mom.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 74k–74k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished18 Oct 2026Apply before17 Nov 2026Listing views53Application actions5Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. A Place for Mom seeks an inbound sales representative to guide families through senior-care options and connect them with suitable communities or home-care providers. The role handles pre-screened inbound leads, consultation calls, follow-up activity, referrals, and tour scheduling from a home office. Success depends on empathetic communication, consistent production against call and referral benchmarks, CRM documentation, and strong schedule adherence. This is a full-time, hourly non-exempt sales role with assigned shifts that may include evenings, weekends, and some holidays. Candidates need at least two years of inside sales or inbound call-center experience and a record of exceeding sales goals. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe work requires balancing sensitive, emotionally charged family conversations with measurable call, referral, and tour-scheduling targets. It is moderately demanding because representatives must multitask in a fast-paced call environment while learning senior-care options and maintaining empathetic service. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$74,000US market range (per year)$55k–$80k0$88k AI insightThe employer discloses on-target earnings of $74,000 per year, comprising a $45,760 base salary ($22.00 per hour) and an uncapped variable bonus target of $28,240. This compensation is credible for a US inbound sales role in senior-care referral services. Estimated US annual market compensation for comparable inbound/inside sales roles is approximately $55,000 to $80,000, depending on experience, variable-pay attainment, and schedule requirements. ## Core skills Skills and capabilities most closely associated with this opportunity. [Inbound sales](https://jobicy.com/jobs?search_keywords=Inbound%20sales.md)[Inside sales](https://jobicy.com/jobs?search_keywords=Inside%20sales.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Senior care guidance](https://jobicy.com/jobs?search_keywords=Senior%20care%20guidance.md)[Lead qualification](https://jobicy.com/jobs?search_keywords=Lead%20qualification.md)[Customer relationship management](https://jobicy.com/jobs?search_keywords=Customer%20relationship%20management.md)[Outbound follow-up](https://jobicy.com/jobs?search_keywords=Outbound%20follow-up.md)[Call center operations](https://jobicy.com/jobs?search_keywords=Call%20center%20operations.md)[Sales target attainment](https://jobicy.com/jobs?search_keywords=Sales%20target%20attainment.md)[Empathetic communication](https://jobicy.com/jobs?search_keywords=Empathetic%20communication.md)[Active listening](https://jobicy.com/jobs?search_keywords=Active%20listening.md)[Tour scheduling](https://jobicy.com/jobs?search_keywords=Tour%20scheduling.md)[Microsoft Word](https://jobicy.com/jobs?search_keywords=Microsoft%20Word.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[Typing and data entry](https://jobicy.com/jobs?search_keywords=Typing%20and%20data%20entry.md) Sample interview questionsHow would you approach an initial call with a family that is overwhelmed by senior-care decisions?I would begin by acknowledging the difficulty of the situation, listening without interruption, and asking open-ended questions about care needs, preferences, timing, budget, and location. I would then summarize what I heard, explain relevant care options in clear language, and recommend focused next steps so the family feels supported rather than pressured. Describe how you have consistently met or exceeded sales or production goals in an inbound environment. I manage performance through disciplined daily habits: responding promptly to leads, structuring calls around discovery and next steps, documenting every interaction, and scheduling follow-up before ending a conversation. I review my conversion and activity metrics regularly to identify where I can improve and apply coaching quickly. How do you balance empathy with the need to move a conversation toward a referral or scheduled tour? Empathy and outcomes reinforce each other when the recommendation is genuinely based on the family's needs. I use active listening to establish trust, explain how a referral or tour can help them make an informed decision, and confirm that the proposed next step feels appropriate to them. What techniques do you use to take accurate notes while speaking with a customer? I use a consistent note structure covering care needs, decision-makers, timing, budget, provider preferences, objections, and agreed follow-up actions. I type concise keywords during the call, confirm important details verbally, and complete the CRM record immediately afterward while the conversation is fresh. How would you maintain performance in a schedule that includes evenings, weekends, and occasional holidays? I understand that families may need support outside standard business hours, especially when making urgent care decisions. I would plan my routine around the assigned schedule, remain punctual and prepared for each shift, and maintain the same responsiveness and professionalism regardless of the day or time. Opportunity details ## About this role. As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones. Responsibilities: What you will do * Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission * Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence * Conduct in-depth initial consultation calls with families * Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs * Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program What will make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience. Qualifications * Two or more years of experience in inside sales/inbound call center * History of exceeding sales targets * Ability to multitask; simultaneously talk on the phone and take notes on the computer * Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system Schedule You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year. Compensation * Base Salary: $45,760 ($22.00 an hour) * On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped) * Benefits: 401(k) plus match * Dental Insurance * Health Insurance * Vision Insurance * Paid Time Off #LI-JR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: * Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. * Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. * Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. * Win The Right Way: We see organizational integrity as the foundation for how we operate. * Embrace Change: We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit [www.dhs.gov/E-Verify](http://www.dhs.gov/E-Verify). 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