[All remote jobs](https://jobicy.com/jobs.md)[![AlertMedia logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/38d8b6a506d39ead683086c25f6ac132.jpeg)](https://jobicy.com/company/alertmedia.md)[AlertMedia](https://jobicy.com/company/alertmedia.md) # HR Operations & Payroll Specialist (MXC) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/alertmedia.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUndisclosedDepartment[HR & Recruiting](https://jobicy.com/categories/hr.md)EmploymentFull TimeExperienceOpen levelPublished19 Oct 2026Apply before18 Nov 2026Listing views42Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. AlertMedia is hiring an HR Operations & Payroll Specialist to support its People function in Mexico City. The role owns operational activities across payroll, statutory compliance, HRIS administration, benefits, time and attendance, employee records, and vendor coordination. It requires hands-on knowledge of Mexican payroll obligations, including IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, and vacation premium. The specialist will partner with regional and global stakeholders while serving as a first-line operational resource for employees. This hybrid role is based in Mexico City and requires authorization to work in Mexico. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe position combines recurring, accuracy-sensitive payroll and statutory deadlines with cross-functional coordination and employee support. It also requires practical knowledge of Mexico-specific compliance requirements and the ability to improve processes in a growing organization. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$42,000US market range (per year)$32k–$52k0$57.20k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual figures are estimated USD-equivalent market guidance for a Mexico City HR operations and payroll specialist with 3+ years of Mexican payroll, benefits, HRIS, and statutory-compliance experience; the yearly cadence is inferred from the full-time professional role. ## Core skills Skills and capabilities most closely associated with this opportunity. [Mexican payroll administration](https://jobicy.com/jobs?search_keywords=Mexican%20payroll%20administration.md)[Pre-payroll processing](https://jobicy.com/jobs?search_keywords=Pre-payroll%20processing.md)[IMSS compliance](https://jobicy.com/jobs?search_keywords=IMSS%20compliance.md)[INFONAVIT administration](https://jobicy.com/jobs?search_keywords=INFONAVIT%20administration.md)[FONACOT administration](https://jobicy.com/jobs?search_keywords=FONACOT%20administration.md)[SUA/SIPARE](https://jobicy.com/jobs?search_keywords=SUASIPARE.md)[PTU administration](https://jobicy.com/jobs?search_keywords=PTU%20administration.md)[Aguinaldo administration](https://jobicy.com/jobs?search_keywords=Aguinaldo%20administration.md)[HRIS administration](https://jobicy.com/jobs?search_keywords=HRIS%20administration.md)[Benefits administration](https://jobicy.com/jobs?search_keywords=Benefits%20administration.md)[Time and attendance](https://jobicy.com/jobs?search_keywords=Time%20and%20attendance.md)[Vendor management](https://jobicy.com/jobs?search_keywords=Vendor%20management.md)[Payroll reconciliation](https://jobicy.com/jobs?search_keywords=Payroll%20reconciliation.md)[Employee lifecycle administration](https://jobicy.com/jobs?search_keywords=Employee%20lifecycle%20administration.md)[Spanish and English communication](https://jobicy.com/jobs?search_keywords=Spanish%20and%20English%20communication.md) Sample interview questionsHow do you ensure accuracy throughout an end-to-end payroll cycle?I use a documented pre-payroll checklist, validate changes against approved source records, reconcile employee and payroll-provider outputs, and investigate exceptions before approval. After payroll closes, I retain audit-ready support and track recurring issues to prevent them in future cycles. Describe your experience with Mexican statutory payroll obligations. I understand the operational requirements surrounding IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, vacation premium, and employee affiliation records. I coordinate timely inputs with payroll providers, verify calculations and filings, and escalate discrepancies promptly when specialist guidance is needed. How would you handle an employee who reports an error on their payslip? I would acknowledge the concern promptly, review the relevant employee, time, and payroll records confidentially, and identify whether the issue stems from source data, system configuration, or the payroll provider. I would communicate the resolution timeline clearly, coordinate any correction, and document the outcome. What approach would you take to managing HR vendors and recurring deliverables? I would establish a calendar of payroll, benefits, and compliance deadlines with clear owners, required inputs, and escalation points. I would maintain an issue tracker, conduct regular vendor check-ins, and use performance trends to improve service levels and reduce repeat errors. How have you improved an HR operations process in an evolving environment? I start by mapping the current workflow and identifying manual handoffs, unclear ownership, and common error points. I then create simple documentation, introduce controls or automation where appropriate, test the updated process with stakeholders, and measure whether it improves accuracy, timeliness, and employee experience. Opportunity details ## About this role. Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler – and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: * We’re humans not robots * Customers always come first * We work better together * Simplicity is our strength * Our reputation is priceless * Hard work pays off AlertMedia is looking for an HR Operations & Payroll Specialist to join our growing People team in Mexico. This role will help build and manage the operational foundation of our Mexico People function, supporting payroll, benefits, HR systems, time and attendance, statutory compliance, employee lifecycle administration, and vendor coordination. Reporting to the Regional HR Manager and partnering closely with Global HR Operations, Finance, Revenue Operations, Legal, and external providers, you will help ensure our People Operations processes are accurate, compliant, scalable, and deliver a great employee experience. Who you are: You are a detail-oriented and service-minded HR Operations professional who enjoys bringing structure to complex processes. You understand that great People Operations requires both accuracy and strong employee experience. You are comfortable working across payroll, benefits, systems, and vendors, and you know how to spot discrepancies, ask the right questions, follow through, and escalate when needed. You thrive in a growing environment where not every process is fully built yet, and you are excited by the opportunity to help create, document, and improve the way we operate. What you get to do every day: * Own the end-to-end payroll cycle including collecting, validating, and reporting payroll-impacting incidents, preparing pre-payroll inputs for review and approval, reviewing outputs and reconciling employee data, coordinating corrections with our payroll provider, and provide employee payroll and pay slip support. * Coordinate recurring Mexico payroll and social security requirements, including IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, vacation premium, and related obligations. * Administer Mexico HRIS and employee records, including PTO, absences, schedules, time and attendance, and employee changes, and maintain complete, accurate, audit-ready documentation (including IMSS affiliation/AFIL records) to support recurring compliance and audit activities. * Manage day-to-day benefits administration, including Major Medical Insurance and meal vouchers, from enrollment and employee changes through ongoing vendor administration and new-hire onboarding. * Serve as the primary operational contact for Mexico HR vendors, including payroll, benefits, and meal voucher providers, tracking deliverables, deadlines, open items, and routine issue resolution. * Serve as a first-line HR Operations resource for Mexico employees and help document, simplify, and continuously improve People processes as the team grows. * Contribute to AlertMedia’s culture and values by supporting the Regional HR Manager with the coordination and execution of Mexico employee experience initiatives, including Tuesday Lunch, team events, and other special activities. What you bring to the role: * 3+ years of relevant experience in HR Operations, payroll administration, People Operations, or a related HR role in Mexico. * Hands-on experience supporting Mexican payroll and pre-payroll processes, ideally in partnership with an external payroll provider. * Working knowledge of Mexican payroll and social security requirements, including IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, vacation premium, and related statutory obligations. * Experience administering HRIS, payroll, time and attendance, and/or benefits systems; Rippling experience is a plus. * Experience coordinating employee benefits and relationships with payroll, benefits, or other HR vendors is strongly preferred. * Strong analytical and problem-solving skills, exceptional attention to detail, and a high degree of organization and follow-through, with the ability to manage recurring deadlines, identify discrepancies across systems and data, and effectively leverage AI tools to improve accuracy, efficiency, and processes. * A service-oriented approach to employee support and the discretion to handle confidential employee and payroll information appropriately. * Strong written and verbal communication skills in both Spanish and English, with the ability to collaborate effectively with teams and stakeholders across Mexico and the United States. * Accounting experience is a plus. Location: This is a hybrid position (3 days a week) in our downtown Mexico City (Reforma area) offices. Sponsorship: AlertMedia does not sponsor. Must have the legal right to work in Mexico without sponsorship now and in the future. Why you’ll love working at AlertMedia: * Competitive Base Salary * Annual Company Bonus * 100% Employer-Paid Medical, Dental, and Vision Coverage * Parental Leave Program * Christmas Bonus (Aguinaldo) * Generous Vacation and Holiday Policy * Monthly Work-from-Home Stipend * All Necessary Equipment Provided: Laptop, monitor and accessories * Recognition & Rewards: We celebrate wins big and small * Language Immersion Program with employees spread out across the globe (English, Spanish, etc., depending on your interest) * Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we are deeply committed to investing in your professional journey * Award Winning Culture: We are passionate about the meaningful work we do – and even more grateful for the incredible people we get to do it with! About AlertMedia: We are the leading risk intelligence and response platform – trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+ year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression. We also do not discriminate based on sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We’d love to get to know you better and share how we serve our amazing customers. For more information, please visit [www.alertmedia.com](https://www.alertmedia.com/). Come join us in our mission to save lives and minimize loss through effective communication. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – [https://www.alertmedia.com/legal/privacy-policy/](https://www.alertmedia.com/legal/privacy-policy/). Show more [Apply now >](https://jobicy.com/jobs/155785-hr-operations-payroll-specialist-mxc.md) > Annual salary information is not provided for this position. 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