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# Senior DevOps Engineer

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/betterhelp.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 150k–200k / yrDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceSeniorPublished20 Oct 2026Apply before19 Nov 2026Listing views62Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

BetterHelp seeks a Senior DevOps Engineer to build, operate, secure, and automate reliable production and corporate systems. The role centers on AWS infrastructure, containerized workloads, Kubernetes, GitOps, Terraform, CI/CD, and production observability. The engineer will participate in incident escalation and an on-call rotation while partnering closely with software engineers. This is a senior individual-contributor role requiring at least five years of DevOps, SRE, or production-engineering experience. The position is US-remote, with infrequent company-sponsored travel to San Jose and an annual company offsite.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThis is a high-complexity production engineering role involving availability, infrastructure security, automation, incident response, and on-call ownership. Success requires deep hands-on expertise across AWS, Kubernetes, Linux, IaC, and observability as well as calm cross-functional communication during outages.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$175,000US market range (per year)$155k–$210k0$231.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of USD 150,000–200,000. The posting does not explicitly state the cadence, but yearly pay is inferred from the amount, US market, seniority, and full-time professional context. Estimated US annual market range for a senior DevOps/SRE professional is USD 155,000–210,000; actual total compensation may be higher because a performance bonus is also mentioned.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Docker](https://jobicy.com/jobs?search_keywords=Docker.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Argo CD](https://jobicy.com/jobs?search_keywords=Argo%20CD.md)[Helm](https://jobicy.com/jobs?search_keywords=Helm.md)[Terraform](https://jobicy.com/jobs?search_keywords=Terraform.md)[GitHub Actions](https://jobicy.com/jobs?search_keywords=GitHub%20Actions.md)[GitOps](https://jobicy.com/jobs?search_keywords=GitOps.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[Linux](https://jobicy.com/jobs?search_keywords=Linux.md)[Grafana](https://jobicy.com/jobs?search_keywords=Grafana.md)[Infrastructure as Code](https://jobicy.com/jobs?search_keywords=Infrastructure%20as%20Code.md)[Production Monitoring](https://jobicy.com/jobs?search_keywords=Production%20Monitoring.md)[Incident Management](https://jobicy.com/jobs?search_keywords=Incident%20Management.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)

Sample interview questionsHow would you design a highly available Kubernetes workload on AWS?I would deploy across multiple availability zones, use managed node groups or an appropriate compute strategy, configure readiness and liveness probes, apply resource requests and limits, and use horizontal autoscaling. I would also design resilient ingress, data-layer failover, backups, monitoring, and tested recovery procedures.

Describe how you would manage infrastructure changes safely with Terraform.

I would keep Terraform code modular and version controlled, use remote state with locking, and run formatting, validation, security checks, and plans in CI. Changes would be reviewed through pull requests, applied through controlled pipelines, and paired with rollback or remediation plans for higher-risk infrastructure updates.

What is your approach to responding to a production incident while on call?

I first assess impact, stabilize the service, and establish clear incident ownership and communication. I use telemetry to identify the likely fault domain, mitigate quickly through safe rollback, scaling, or traffic controls, then document root cause and follow up with durable corrective actions.

How would you implement GitOps using Argo CD for several environments?

I would maintain declarative manifests or Helm charts in Git, with environment-specific configuration separated cleanly from reusable application definitions. Argo CD would continuously reconcile approved repository state to each cluster, while promotion workflows, RBAC, health checks, and audit trails would control changes across development, staging, and production.

Which metrics and alerts are most important for a customer-facing production platform?

I prioritize user-facing SLIs such as availability, latency, error rate, and successful transaction or request rate, supported by saturation and dependency metrics. Alerts should be actionable, severity-based, tied to service objectives where possible, and supplemented by dashboards and logs that enable fast diagnosis.

Opportunity details

## About this role.

### Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior DevOps Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

### What are we looking for?

We are looking for an individual to join our systems team and help us build our production and corporate systems and keep them up and running reliably. An engineer who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, Kubernetes, and GitOps.

We’re looking for someone who cares and wants to be involved in our product, mission, and success – way beyond checking off tasks. And of course, at BetterHelp you will enjoy true teamwork and lots of fun!

### What will you do?

* Design, implement, deploy, and maintain reliable systems and processes.
* Alongside software engineers, provide service outage escalation response.
* Participate in on-call incident management rotation.
* Manage configuration and security of instances across multiple environments.
* Manage and build core tools, services and infrastructure across the entire organization.
* Monitoring of the production systems and networks.
* Develop and deploy automation to make your job easier.
* Have access to whatever training resources can help you succeed.

### What technologies will you work with?

* AWS
* Docker
* Kubernetes, ArgoCD, and Helm
* GitHub Actions
* Terraform
* Grafana, Monitoring, Alerting and Logging services

### What will you NOT do?

* You will NOT worry about “runway”, “cash left”, or “how much time we have until the next round”. We have the startup DNA but we’re fully backed and funded, all the way to success.
* You will NOT be confined to your “job”. You will get involved in product, marketing, business strategy, and almost everything we do.
* You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
* You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

### Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

### Requirements

* 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).
* Strong experience with AWS, Docker, and Kubernetes.
* Experience with CI/CD pipelines and methodologies.
* Experience with IaC tooling such as Terraform.
* Very knowledgeable in Linux systems.
* Strong verbal and written communication skills.
* Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.

### Benefits

* Remote work with regular in-person bonding experiences sponsored by the company
* Competitive compensation
* Holistic perks program (including free therapy, employee wellness, and more)
* Excellent health, dental, and vision coverage
* 401k benefits with employer matching contribution
* The chance to build something that changes lives – and that [people love](https://www.betterhelp.com/reviews/)
* Any piece of hardware or software that will make you happy and productive
* An awesome community of co-workers

The base salary range for this position is $150,000 – $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): [Teladoc Health Benefits 2026](https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf). Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Notice to Candidates:
BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ([betterhelp.com/careers](http://betterhelp.com/careers)) or reputable job boards like our official[LinkedIn](https://www.linkedin.com/company/betterhelp/jobs/) or[Indeed](https://www.indeed.com/jobs?q=BetterHelp&l=remote&from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard&vjk=b0bfe5fb85c831a5) pages, and all official BetterHelp recruitment emails will come from the domain @[betterhelp.com](http://betterhelp.com/). Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

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