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# VIP Relationship Manager, Poland

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/okx.md)ShareRemote from[Poland](https://jobicy.com/job-region/poland.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished21 Oct 2026Apply before20 Nov 2026Listing views28Application actions0Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

OKX is seeking an experienced VIP Relationship Manager to grow and retain high-value crypto trading clients in Poland and the wider CEE market. The role combines business development, strategic partnerships, account management, and revenue optimization for HNWIs, family offices, prop-trading desks, and smaller corporate clients. The successful candidate will use market and user data to increase trading volume and assets under management while collaborating with product, legal, operations, and leadership teams. Strong knowledge of crypto trading products, Polish and English fluency, and practical AML/KYC and MiCA expertise are central to the position.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, target-driven commercial role serving sophisticated financial clients in a regulated and fast-moving crypto market. It requires independent revenue ownership, deep product credibility, complex negotiations, and careful compliance judgment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$85,000US market range (per year)$65k–$110k0$121.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual USD figures are AI estimates for a senior Poland-based crypto VIP relationship-management role and are shown in an inferred yearly period.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[VIP client management](https://jobicy.com/jobs?search_keywords=VIP%20client%20management.md)[Business development](https://jobicy.com/jobs?search_keywords=Business%20development.md)[Account management](https://jobicy.com/jobs?search_keywords=Account%20management.md)[Crypto trading](https://jobicy.com/jobs?search_keywords=Crypto%20trading.md)[Relationship building](https://jobicy.com/jobs?search_keywords=Relationship%20building.md)[Partnership negotiations](https://jobicy.com/jobs?search_keywords=Partnership%20negotiations.md)[Revenue strategy](https://jobicy.com/jobs?search_keywords=Revenue%20strategy.md)[Assets under management](https://jobicy.com/jobs?search_keywords=Assets%20under%20management.md)[Client onboarding](https://jobicy.com/jobs?search_keywords=Client%20onboarding.md)[AML/KYC compliance](https://jobicy.com/jobs?search_keywords=AMLKYC%20compliance.md)[MiCA regulation](https://jobicy.com/jobs?search_keywords=MiCA%20regulation.md)[Market analysis](https://jobicy.com/jobs?search_keywords=Market%20analysis.md)[Polish language](https://jobicy.com/jobs?search_keywords=Polish%20language.md)[English language](https://jobicy.com/jobs?search_keywords=English%20language.md)

Sample interview questionsHow would you build a pipeline of VIP crypto clients in Poland?I would segment priority audiences such as active high-volume traders, HNWIs, family offices, and prop desks; map relevant communities and referral channels; and run a disciplined outreach and partner-referral process. I would measure qualified pipeline, activation, funded accounts, trading volume, retention, and referral conversion.

Describe how you would retain a high-value client whose trading activity is declining.

I would first review activity patterns, product usage, service interactions, and any operational or pricing friction. After a tailored conversation to understand the client's objectives, I would coordinate relevant product, operations, or support solutions and set a follow-up plan with measurable recovery milestones.

How do you balance commercial growth with AML/KYC and regulatory requirements?

I treat compliance as part of the client experience rather than a late-stage obstacle. I set expectations early, collect required information accurately, escalate enhanced-due-diligence cases promptly, and work closely with compliance teams without making exceptions that create regulatory risk.

Which metrics would you use to evaluate VIP portfolio performance?

I would track net trading volume, AUM, funded-account activation, client retention, net revenue, product adoption, referral contribution, response times, and risk or compliance completion rates. I would segment results by client type and cohort to identify scalable growth opportunities.

How would you translate VIP client feedback into product improvements?

I would document feedback in a structured format, quantify its commercial impact, and distinguish urgent issues from broader product opportunities. I would share evidence-based recommendations with product and operations teams, align on ownership and timelines, then communicate progress back to clients.

Opportunity details

## About this role.

About the Opportunity

We are looking for a dedicated and proactive VIP Relationship Manager (VIP RM) to join our Poland team.

As a VIP RM, you will play a key role in expanding our base of VIP clients with a focus on Poland. This role is focused on active traders, high-net-worth individuals (HNWIs), family offices, prop trading desks, and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which, on the other hand, focuses on larger professional, enterprise and institutional clients.

What You’ll Be Doing

* Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients.

Revenue and Product Strategy

* Formulate a revenue strategy and optimization plan based on OKX’s European product offerings
* Collaborate closely with the product team to gather client feedback, identify optimization opportunities, and enhance relevant product features

Strategic Leadership and Partnerships

* Work closely with local executive leadership to contribute to the company’s overall strategic direction
* Lead partnership efforts in Europe — identify suitable partners and execute negotiations to expand reach and revenue streams

Client Management and Growth

* Manage relationships with HNWIs and key clients in Europe, ensuring positive customer experiences through proactive account management
* Build long-lasting client relationships to secure referrals and originate new prospects, working with operations to address roadblocks

Compliance and Brand Advocacy

* Oversee legal and compliance aspects, including regulatory adherence, client KYC/AML processes, and reporting
* Serve as a brand ambassador, educating customers on OKX’s full value proposition (trading tools to yield products), while escalating feedback to improve platform compliance and user experience

What We Look For In You

Core Qualifications

*

Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto).

*

Fluency in English and Polish, with additional CEE languages (e.g., Russian, Ukrainian) considered a strong plus for regional client engagement.

Industry Expertise

*

5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management, ideally in Poland or CEE.

*

Track record of driving trading volume, AUM growth, and high-value client onboarding/retention in competitive markets like spot, margin, or derivatives trading.

*

Technical and Analytical Skills

*

Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards for revenue optimization and product feedback loops.

*

Deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations) and trading platforms.

Soft Skills and Leadership

*

Exceptional communication, negotiation, and relationship-building abilities, with experience managing VIPs such as HNWI, family offices, proptrading desks.

*

Goal-oriented mindset with a history of exceeding KPIs in user acquisition, retention, and revenue targets through data-driven strategies.

*

Compliance and Market Knowledge

*

In-depth understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations, including cross-border licensing and risk management.

*

Proven ability to collaborate with legal, product, and ops teams to mitigate compliance risks while enhancing client experiences.

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX’s [Candidate Privacy Notice](https://www.okx.com/en-eu/help/okx-candidate-privacy-notice).

Show more

[Apply now >](https://jobicy.com/jobs/156174-vip-relationship-manager-poland.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

*

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