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# Localisation Project Manager

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/smartling.md)ShareRemote from[Ireland](https://jobicy.com/job-region/ireland.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceOpen levelPublished21 Oct 2026Apply before20 Nov 2026Listing views54Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Smartling is hiring a Localisation Project Manager to manage end-to-end localisation delivery for a portfolio of enterprise clients. The role combines client-facing operational ownership with workflow design, TMS configuration, reporting, and continuous process improvement. The successful candidate will coordinate teams across engineering, QA, and vendor management while balancing multiple deadlines across time zones. This Ireland-based, remote-first position requires prior translation or localisation project-management experience and strong stakeholder communication. Familiarity with CAT/TMS platforms, AI-enabled workflow tools, and project-management software is important.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires independent ownership of several enterprise localisation programs, cross-functional coordination, and resolution of changing client priorities. Success depends on combining detailed technical workflow knowledge with confident client management under deadline pressure.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$65,000US market range (per year)$55k–$80k0$88k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary range is disclosed. Estimated annual compensation is shown in USD for a mid-level localisation project manager in a remote enterprise SaaS or managed-services environment; this is an AI estimate, not employer-provided compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Localization project management](https://jobicy.com/jobs?search_keywords=Localization%20project%20management.md)[Translation management systems](https://jobicy.com/jobs?search_keywords=Translation%20management%20systems.md)[CAT tools](https://jobicy.com/jobs?search_keywords=CAT%20tools.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Workflow optimization](https://jobicy.com/jobs?search_keywords=Workflow%20optimization.md)[Cross-functional coordination](https://jobicy.com/jobs?search_keywords=Cross-functional%20coordination.md)[Jira](https://jobicy.com/jobs?search_keywords=Jira.md)[Asana](https://jobicy.com/jobs?search_keywords=Asana.md)[Google Sheets](https://jobicy.com/jobs?search_keywords=Google%20Sheets.md)[Looker](https://jobicy.com/jobs?search_keywords=Looker.md)[Vendor management](https://jobicy.com/jobs?search_keywords=Vendor%20management.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[AI-enabled automation](https://jobicy.com/jobs?search_keywords=AI-enabled%20automation.md)[Reporting](https://jobicy.com/jobs?search_keywords=Reporting.md)

Sample interview questionsHow do you manage competing localisation deadlines across several enterprise clients?I establish clear intake requirements, prioritise work by business impact and delivery commitment, and maintain transparent project plans. I flag capacity or dependency risks early, align stakeholders on trade-offs, and provide proactive status updates until delivery is complete.

Describe how you would improve an inefficient localisation workflow in a TMS.

I would first map the current workflow and measure failure points such as manual handoffs, rework, turnaround time, and quality issues. I would then test targeted changes, such as automation rules, clearer file validation, reusable templates, or improved vendor routing, document the new process, and monitor results against agreed metrics.

How would you handle a client who is dissatisfied with a late or incorrect delivery?

I would acknowledge the impact, gather the facts quickly, and communicate a clear recovery plan with ownership and timing. After resolving the immediate issue, I would conduct a root-cause review, share preventative actions, and follow up to rebuild confidence.

What experience do you have with localisation file formats and content types?

I understand that different content types, including software strings, marketing content, help-center articles, and structured files, require distinct preparation and validation steps. I use format-specific checks, context management, and collaboration with engineering or QA to protect translation quality and functional integrity.

How do you use reporting to improve client localisation programs?

I use reporting to track delivery performance, volume, turnaround time, quality trends, and recurring operational issues. I translate those findings into practical recommendations for clients and internal teams, such as workflow changes, automation opportunities, or clearer governance for requests and approvals.

Opportunity details

## About this role.

Overview

Smartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list. We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started.

We’re looking for a Localisation Project Manager (Localisation Operations Specialist) based in Ireland to join our Managed Services team. In this role, you’ll own the end-to-end localisation lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localisation experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships.

You Will

* Act as your clients’ embedded localisation operations expert, serving as the primary operational point of contact and trusted advisor for assigned accounts.
* Foster strong stakeholder relationships, navigate competing priorities, and coordinate cross-functional teams to ensure the successful execution and continuous improvement of clients’ localization programs.
* Design and optimize localisation processes within Smartling’s platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client’s unique requirements, including effective use of AI tooling where applicable.
* Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks.
* Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions to streamline workflows, enhance scalability, and improve team efficiency

You Have

* At least 2-3 years of experience in localisation or translation project management, ideally within a managed services or agency environment
* Solid understanding of localisation file formats, content types, and CAT/TMS tooling
* Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally
* Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent)
* Experience coordinating with cross-functional teams across engineering, QA, and vendor management
* Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones
* Strong written and verbal communication skills

Preferred but not required

* Hands-on experience with Smartling or other TMS platforms (such as Phrase, XTM, or MemoQ)
* Experience supporting enterprise or SaaS clients in an operational or customer-facing role.
* Fluency or working proficiency in a second language
* Interest in language, technology, or global content strategy

You Are

* Accountable. You take full ownership of your accounts, addressing issues promptly and documenting root causes and preventative actions for future improvement.
* Customer-Focused. You understand that client deadlines and requirements are real business commitments and consistently approach them with urgency, accountability, and care.
* Adaptable. You adjust effectively to changing scope, priorities, and unexpected client inputs without losing focus or execution quality.
* Communicative. You proactively stay ahead of client needs by sharing status updates, surfacing risks early, and contributing insights, guidance, and best practices.
* Process-Driven. You adhere to established processes while actively identifying opportunities to improve efficiency and consistency.

You Will Enjoy

* Freedom 🏡- we are remote-first
* Growth – an opportunity to learn and advance your career
* Wealth 💰 – we offer a competitive salary
* Wellness – company-sponsored Health insurance plan & pension plan with company matching
* Balance – flexible PTO + 10 bank holidays! Generous parental leave
* Culture 🤝- an energetic, value-driven, and fun culture and team spirit
* Bonus – employee referral programs and Apple equipment

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

Show more

[Apply now >](https://jobicy.com/jobs/156175-localisation-project-manager.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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