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# Commercial Account Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/motive.md)ShareRemote from[APAC](https://jobicy.com/job-region/apac.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished21 Oct 2026Apply before20 Nov 2026Listing views40Application actions2Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Motive is seeking a Commercial Account Manager to grow and retain strategically important commercial customers using its physical-operations platform. The role combines consultative selling, executive relationship management, tailored product demonstrations, renewal ownership, and churn reduction. The successful candidate will coordinate with customer success, support, sales engineering, analytics, and product specialists to uncover expansion opportunities. This is a fast-paced, quota-driven position requiring at least four years of relevant sales or account-management experience and strong exposure to US, Canadian, or UK B2B customers.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires ownership of complex commercial accounts, renewals, executive stakeholders, and revenue targets. Success depends on balancing strategic account planning with rapid issue resolution and cross-functional coordination.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$100,000US market range (per year)$80k–$125k0$137.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual USD estimate is an AI-generated market estimate for a commercial SaaS account-management role and is not verified employer compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[B2B Sales](https://jobicy.com/jobs?search_keywords=B2B%20Sales.md)[Consultative Selling](https://jobicy.com/jobs?search_keywords=Consultative%20Selling.md)[Customer Retention](https://jobicy.com/jobs?search_keywords=Customer%20Retention.md)[Contract Renewals](https://jobicy.com/jobs?search_keywords=Contract%20Renewals.md)[Churn Reduction](https://jobicy.com/jobs?search_keywords=Churn%20Reduction.md)[Executive Stakeholder Management](https://jobicy.com/jobs?search_keywords=Executive%20Stakeholder%20Management.md)[Needs Analysis](https://jobicy.com/jobs?search_keywords=Needs%20Analysis.md)[Product Demonstrations](https://jobicy.com/jobs?search_keywords=Product%20Demonstrations.md)[Sales Negotiation](https://jobicy.com/jobs?search_keywords=Sales%20Negotiation.md)[Revenue Growth](https://jobicy.com/jobs?search_keywords=Revenue%20Growth.md)[Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20Collaboration.md)[Strategic Account Planning](https://jobicy.com/jobs?search_keywords=Strategic%20Account%20Planning.md)[CRM Management](https://jobicy.com/jobs?search_keywords=CRM%20Management.md)

Sample interview questionsHow do you identify expansion opportunities within an existing commercial account?I begin with a structured business review that maps the customer's operational goals, current product adoption, stakeholder priorities, and unresolved pain points. I then quantify the impact of relevant capabilities, align the opportunity to an executive sponsor, and build a mutual action plan with clear value metrics and next steps.

Describe your approach to managing a renewal when the customer is at risk of churn.

I first identify the root cause through direct stakeholder conversations and usage or support data. I coordinate an internal recovery plan, set transparent milestones with the customer, and demonstrate tangible progress against their stated concerns before discussing commercial terms.

How would you deliver a product demonstration to a senior operations leader?

I would tailor the demonstration to the leader's specific operational challenges and desired business outcomes rather than provide a generic feature tour. I would use relevant workflows, connect features to measurable outcomes such as safety, productivity, or cost control, and confirm priorities throughout the discussion.

How do you manage competing priorities across a large book of accounts?

I segment accounts by renewal risk, growth potential, strategic value, and time-sensitive commitments. I maintain account plans and a consistent operating cadence, while escalating blockers early and reserving time for proactive outreach to high-potential customers.

Tell us about a time you had to influence internal teams to solve a customer problem.

I would clearly define the customer impact, bring evidence such as account history and business risk, and propose a practical path forward with named owners and deadlines. Regular updates keep stakeholders aligned, while communicating progress to the customer helps preserve trust and momentum.

Opportunity details

## About this role.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit [gomotive.com](http://gomotive.com) to learn more.

### About the Role

As a Commercial Account Manager, you will work with growing and strategically important customers. Professionals in this role generally build on their SMB experience, handling larger, more complex accounts that require a nuanced understanding of the Motive platform and the customer’s operational challenges. We are looking for individuals with a track record of success, strong motivation, exposure to US customers, and a commitment to refining their sales and account management skillset.

A successful Commercial Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, and a high attention to detail are essential. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. Expect a fast-paced, quota-driven environment where adaptability is key.

### What You’ll Do

* Develop strong executive relationships and a deep understanding of your commercial clients’ businesses in order to identify opportunities for growth and expansion.
* Conduct thorough needs analysis to align customer pain points with the Motive solution.
* Perform compelling product demos tailored to the unique needs of your commercial accounts.
* Collaborate with cross-functional teams—customer success, support, product specialists, sales engineers, analytics, and more—to optimize growth opportunities for your customers.
* Manage contract renewals and minimize churn, ensuring maximum revenue retention through proactive communication and strategic account planning.
* Proactively resolve issues by identifying root causes, determining the best course of action, and implementing solutions.
* Strategically plan to meet and exceed sales goals and revenue quotas.
* Deepen your understanding of the Motive platform and market trends to provide consultative insight to customers and internal teams.

### What We’re Looking For

* Bachelor’s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
* 4+ years of relevant or transferable work experience (post a higher education degree).
* Demonstrated success in an end-to-end sales or account management environment, including complex deal management.
* Effective leadership or influencing skills with the capacity to manage both internal stakeholders and customer executives.
* Strong relationship-building skills with the ability to engage decision-makers by understanding their business challenges and mapping them to Motive’s offerings.
* Excellent communication skills for presenting, negotiating, and overcoming objections in a consultative environment.
* Proven experience managing contract renewals and mitigating churn to drive revenue retention.

Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice [here](https://drive.google.com/file/d/1X9AbvQHki8zZCyjDjip1g0NtdZHcykJc/view?usp=drive_link).

UK Candidate Privacy Notice [here](https://drive.google.com/file/d/1nqdWTJ7WJJikhj1Yhlo4jxDRA_6yXZbd/view).

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive’s policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Show more

[Apply now >](https://jobicy.com/jobs/156211-commercial-account-manager-2.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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