[All remote jobs](https://jobicy.com/jobs.md)[![Spreedly logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/10/c7ecd47f20eec380edf63d11c0dad38d.png)](https://jobicy.com/company/spreedly.md)[Spreedly](https://jobicy.com/company/spreedly.md) # Technical Account Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/spreedly.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished22 Oct 2026Apply before21 Nov 2026Listing views40Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Spreedly seeks a Technical Account Manager to lead pre-sales technical discovery and solution design for its payments platform. The role partners closely with Account Executives, Product, Engineering, Customer Success, and Support to advance enterprise opportunities and enable clean implementation handoffs. Core work includes delivering demos, creating architecture diagrams and reusable solution assets, and responding to RFPs, security reviews, and compliance questionnaires. Candidates need B2B SaaS or fintech experience, strong API and integration knowledge, and the ability to translate complex payments capabilities into customer business value. This is a US-based remote position with regular domestic travel and US-business-hours collaboration. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines technical payments-domain expertise with enterprise pre-sales ownership, requiring credible solution design across APIs, security, compliance, and customer stakeholders. It also demands effective coordination across sales, product, engineering, and post-sales teams in a revenue-sensitive environment. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$140,000US market range (per year)$120k–$165k0$181.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer pay range was published. For a US-based, full-time Technical Account Manager with 3+ years of fintech/SaaS solutions experience, the estimated annual market range is $120,000–$165,000 USD, with an estimated midpoint of $140,000 USD. The yearly cadence is inferred from the full-time US professional role and standard market practice. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical discovery](https://jobicy.com/jobs?search_keywords=Technical%20discovery.md)[Solution engineering](https://jobicy.com/jobs?search_keywords=Solution%20engineering.md)[Sales engineering](https://jobicy.com/jobs?search_keywords=Sales%20engineering.md)[Payments platforms](https://jobicy.com/jobs?search_keywords=Payments%20platforms.md)[Payment orchestration](https://jobicy.com/jobs?search_keywords=Payment%20orchestration.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[Webhooks](https://jobicy.com/jobs?search_keywords=Webhooks.md)[SDK integration](https://jobicy.com/jobs?search_keywords=SDK%20integration.md)[Enterprise SaaS](https://jobicy.com/jobs?search_keywords=Enterprise%20SaaS.md)[Technical demonstrations](https://jobicy.com/jobs?search_keywords=Technical%20demonstrations.md)[Solution architecture](https://jobicy.com/jobs?search_keywords=Solution%20architecture.md)[RFP responses](https://jobicy.com/jobs?search_keywords=RFP%20responses.md)[Security reviews](https://jobicy.com/jobs?search_keywords=Security%20reviews.md)[Customer-facing documentation](https://jobicy.com/jobs?search_keywords=Customer-facing%20documentation.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md) Sample interview questionsHow would you structure a technical discovery session for a prospective enterprise payments customer?I would first align on business goals, current payment architecture, target markets, payment methods, and success metrics. I would then map integration, compliance, fraud, routing, and operational requirements to platform capabilities, identify risks or gaps, and finish with agreed technical next steps and decision criteria. Describe how you would explain payment orchestration to a non-technical executive stakeholder. I would explain it as a control layer that lets a business connect to and manage multiple payment providers through one integration. It improves flexibility and resilience by helping the business route transactions intelligently, add providers without rebuilding its stack, and reduce revenue loss from avoidable payment failures. What technical considerations would you evaluate when designing an API and webhook integration? I would review authentication, tokenization, API versioning, idempotency, error handling, retry behavior, webhook signature verification, event ordering, observability, and sandbox-to-production testing. I would also confirm how the design meets security, PCI, data-retention, and operational support requirements. How do you handle a sales request for functionality that the product does not currently support? I would validate the underlying customer outcome before proposing a transparent solution. I would document the requirement, assess viable workarounds with Product and Engineering, communicate constraints clearly to the account team and prospect, and avoid making commitments until feasibility and ownership are confirmed. How would you ensure a smooth handoff from pre-sales to implementation and Customer Success? I would maintain a concise solution record covering customer goals, architecture, integration scope, assumptions, risks, stakeholders, timelines, and agreed success criteria. I would hold a structured handoff session, confirm open items and ownership, and remain available through early implementation to preserve context and customer confidence. Opportunity details ## About this role. ### About Us: Spreedly is the Intelligent Payments Platform for businesses that want to own their payments strategy. Founded in 2007 and headquartered in Durham, NC, we give merchants, platforms, and fintechs a single API to connect to 150+ payment gateways and 40+ payment methods across 100+ countries, along with the intelligence to decide where every transaction should go. We’re vendor-agnostic by design. Our customers choose their providers, keep their payment data portable, and never have to rebuild their stack to adopt something new. Payments are getting more complex, not less. Every new market, payment method, fraud tool, and now every AI agent checking out on a shopper’s behalf adds another integration and another decision. Spreedly turns that complexity into an advantage. Our PCI Level 1 vault keeps cards and network tokens portable across providers. Smart routing and retries recover revenue lost to avoidable declines. Fraud and 3DS tools plug in with a single API call. And our payments intelligence turns transaction data into decisions merchants can act on. As agentic commerce moves from experiment to real sales channel, we’re building the infrastructure that lets merchants accept agent-initiated payments through the providers they already trust. For the people who work here, that means hard technical problems at real scale, billions of dollars in annual transactions, at a moment when the rules of commerce are being rewritten. If you want ownership and work that shows up directly in your customers’ revenue, you’ll fit right in. About the Role: As a Technical Account Manager, you will be a key player in our pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly’s growth. This is a customer-facing, consultative role focused on understanding prospect pain points and designing solutions that connect Spreedly’s platform capabilities to business outcomes. You will also influence revenue growth, shorten time-to-close, and accelerate value realization for our customers. As Spreedly scales, this role will shape our go-to-market infrastructure through solution templates, demo assets, and mentoring, making it an ideal opportunity for impact and professional growth. This is a US-based customer-facing role supporting primarily US customers and cross-functional teams operating within US business hours. Success in this role requires regular travel within the United States and the ability to work in alignment with US customer and internal stakeholder schedules. ### Responsibilities: * Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly’s capabilities * Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation * Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse * Develop and maintain reusable demo environments, solution artifacts, and objection handling templates * Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility * Partner with Customer Success and Support teams to ensure smooth implementation handoffs * Serve as a technical expert in RFPs, security reviews, and compliance questionnaires * Educate internal teams on platform capabilities, integration patterns, and sales enablement materials ### Requirements: * 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment * Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms * Background in payments, card-not-present commerce, fraud, or gateways preferred * Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks) * Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus) * Experience collaborating with Sales and Product teams on enterprise deals * Excellent verbal and written communication skills, including customer-facing documentation * Ability to simplify complex technical topics and guide customer decision-making ### Additional Skills We Value: * Comfortable owning discovery and demo stages in an enterprise sales motion * Experience with implementation or support functions is a plus ### We Offer Our US-Based Employees: * Competitive salary + Equity * Outstanding Medical and Dental benefits, including 100% employer-paid options * Company-paid Life and Disability insurance * Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) * Open Paid Time Off policy + 12 weeks of paid leave for new parents * Matching 401(k) plan (5% up to $5,000 yearly) * $1,000 annual professional development stipend * Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement * Access to company-paid professional coaching service * Visits to HQ in Durham, North Carolina for remote employees ### Compensation ### Additional Information #LI-AE1 Spreedly Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly’s acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant’s entire payment operation. More Coming Soon! – Keep your eyes peeled for a new product launch by EOY ’26 — What It’s Like to Work Here: We describe our team as “Spreedlings”: diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity. — We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here. — Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training. Due to the sensitive nature of what Spreedly does – handling payment data – finalist candidates must complete a successful background and reference check. At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country. We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit. — #LI-AE1 Show more [Apply now >](https://jobicy.com/jobs/156464-technical-account-manager-9.md) > Annual salary information is not provided for this position. 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