[All remote jobs](https://jobicy.com/jobs.md)[![ExtraHop logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/4800f505-221.jpg)](https://jobicy.com/company/extrahop.md)[ExtraHop](https://jobicy.com/company/extrahop.md) # Learning Experience Designer Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/extrahop.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 75k–85k / yrDepartment[Education & E-learning](https://jobicy.com/categories/education.md)EmploymentFull TimeExperienceSeniorPublished23 Oct 2026Apply before22 Nov 2026Listing views31Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. ExtraHop is seeking a Learning Experience Designer to create customer-facing technical training for its cybersecurity and network visibility platform. The role combines instructional design with hands-on production of tutorial videos, motion graphics, interactive courseware, scripts, and LMS-based learning experiences. The designer will partner with subject-matter experts, research complex product topics independently, and ensure course quality and currency as products evolve. Success requires strong Adobe Creative Cloud and authoring-tool expertise, visual storytelling ability, and enough technical fluency to explain IT, networking, and troubleshooting concepts clearly. This is a fast-paced, collaborative role focused on practical digital enablement for external audiences. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires translating complex cybersecurity and networking concepts into accurate, engaging self-paced learning while owning both instructional design and multimedia production. It also demands independent research, SME collaboration, and quality control in a fast-moving technology environment. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$80,000US market range (per year)$75k–$100k0$110.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer explicitly states a base salary range of $75,000–$85,000 USD per year; annual cadence is inferred from the professional US base-salary amount and full-time role context because no period is stated. A reasonable estimated US annual market range for a Learning Experience Designer with technical multimedia and instructional-design skills is $75,000–$100,000 USD. ## Core skills Skills and capabilities most closely associated with this opportunity. [Instructional design](https://jobicy.com/jobs?search_keywords=Instructional%20design.md)[Adult learning theory](https://jobicy.com/jobs?search_keywords=Adult%20learning%20theory.md)[Technical training](https://jobicy.com/jobs?search_keywords=Technical%20training.md)[Video production](https://jobicy.com/jobs?search_keywords=Video%20production.md)[Motion graphics](https://jobicy.com/jobs?search_keywords=Motion%20graphics.md)[Adobe After Effects](https://jobicy.com/jobs?search_keywords=Adobe%20After%20Effects.md)[Adobe Illustrator](https://jobicy.com/jobs?search_keywords=Adobe%20Illustrator.md)[Adobe Photoshop](https://jobicy.com/jobs?search_keywords=Adobe%20Photoshop.md)[Adobe Audition](https://jobicy.com/jobs?search_keywords=Adobe%20Audition.md)[Articulate Storyline](https://jobicy.com/jobs?search_keywords=Articulate%20Storyline.md)[Adobe Captivate](https://jobicy.com/jobs?search_keywords=Adobe%20Captivate.md)[Learning management systems](https://jobicy.com/jobs?search_keywords=Learning%20management%20systems.md)[Course quality assurance](https://jobicy.com/jobs?search_keywords=Course%20quality%20assurance.md)[Video scripting](https://jobicy.com/jobs?search_keywords=Video%20scripting.md)[Networking fundamentals](https://jobicy.com/jobs?search_keywords=Networking%20fundamentals.md) Sample interview questionsHow would you turn a complex networking or cybersecurity feature into an effective self-paced learning experience?I would first align with subject-matter experts on the target audience, desired job tasks, prerequisite knowledge, common errors, and measurable outcomes. I would then create a learning flow that uses a realistic customer scenario, concise explanation, product demonstration, guided practice, and knowledge checks. I would validate technical accuracy with SMEs and use learner feedback and completion data to improve the course. Describe your process for producing a technical tutorial video from initial request through publication. I begin with a discovery conversation to define the audience, learning objective, scope, and source materials. I create a storyboard and script, obtain SME approval, capture the product workflow, and edit screen recordings with narration, motion graphics, and accessibility considerations such as captions. After QA for accuracy, audio, visuals, and links, I publish the asset in the LMS and document a review date for product updates. How do you balance engaging visual storytelling with technical accuracy? I use visuals only when they clarify a concept or support a learner action, rather than adding decoration. I keep terminology, UI labels, and workflows aligned with the live product, conduct structured SME reviews, and test whether a learner can complete the intended task after viewing the content. This approach protects accuracy while making difficult concepts easier to retain. What quality-assurance checks would you perform before deploying an online course? I would verify learning objectives, technical accuracy, assessment validity, navigation, accessibility, media playback, captions, links, scoring, and LMS completion tracking. I would also test the course in its published environment across relevant browsers and devices. Finally, I would ask a representative learner or internal reviewer to complete the experience and flag unclear instructions or friction points. How do you manage multiple course updates when product versions and priorities change quickly? I maintain an asset inventory with owners, product versions, dependencies, and review dates, then prioritize changes according to customer impact, release urgency, and learner risk. I communicate scope and timelines early with stakeholders, use reusable design components where possible, and separate critical corrections from larger enhancement work. This allows urgent content to be updated quickly without losing visibility into longer-term improvements. Opportunity details ## About this role. At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary As a Learning Experience Designer on the Digital Support and Education team, you will play a crucial role in designing and developing technical training materials to facilitate the implementation, use, administration, and support of our technology. You will collaborate with subject matter experts across ExtraHop to create delightful digital learning experiences optimized for comprehension, application, and retention, with an emphasis on engaging video content and motion graphics Key Responsibilities * Develop tutorial and explainer videos, incorporating multimedia assets such as screen captures, motion graphics, animations, and voiceovers * Apply learning theory and instructional design best practices to produce course design documents and video scripts * Cultivate collaborative relationships with SMEs across ExtraHop to identify knowledge and skill gaps to address through training * Conduct independent research on course topics using internal and external resources * Create and deploy courses within the learning management system * Execute quality assurance reviews of new and revised courses and assessments * Update aging assets to ensure alignment with available and in-use product versions Required Qualifications * Four-year degree or equivalent experience; background in adult education preferred * Proven ability to design instructional content for complex topics, with experience building self-paced learning materials tailored to external audiences and customers * Three years of hands-on video development/motion design experience using Adobe After Effects or similar programs * Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition) * Three years of experience with authoring tools (Storyline, Captivate, etc.) * Ability to quickly grasp technical concepts with minimal assistance * Excellent organizational, analytical, problem-solving, and communication skills * Team-focused attitude and experience translating customer needs into deliverables * Work cooperatively with others within the organization and other cross-functional stakeholders * Work well in fast-paced environments * Has predictable, reliable attendance Preferred Qualifications * Experience in a high-growth tech company * Skilljar LMS administration experience * Technical certifications: Front-end development, UX, digital marketing, web analytics * Graphic, web, or UX/UI design portfolio of professional work available * Portfolio showcasing instructional videos, motion graphics, interactive courseware, and other digital learning content Skills and Competencies * Exceptional organizational, analytical, and problem-solving abilities. * Customer-centric attitude and a genuine passion for technology and digital user enablement. * Strong visual storytelling and multimedia design skills, with the ability to use motion graphics and animation to make complex technical concepts engaging and easy to understand. * Professional presentation and delivery skills with enthusiasm. Charisma and passion for technology. * Foundational knowledge of IT environments, troubleshooting, and networking concepts. * Demonstrated ability to quickly learn complex technical concepts. The base salary for this role is $75,000 – $85,000 + bonus + benefits ABOUT EXTRAHOP ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments. This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise. OUR VALUES Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team. Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues. Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company. Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done. Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo. Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team. BENEFITS Employees’ wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: * Health, Dental, and Vision Benefits * Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time * Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan * FSA and Dependent Care Accounts + EAP, where applicable * Educational Reimbursement * 401k with Employer Match or Pension where applicable * Pet Insurance (US Only) * Parental Leave (US Only) * Hybrid and Remote Work Model Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today! To learn more, visit [our website](https://www.extrahop.com/) or follow us on [LinkedIn](https://www.linkedin.com/company/extrahop-networks/). Create a Job Alert Interested in building your career at ExtraHop? Get future opportunities sent straight to your email. 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