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# Key Account Manager Italy (Lombardy, Piedmont, Liguria, Valle d’Aosta)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/ajax-systems.md)ShareRemote from[Italy](https://jobicy.com/job-region/italy.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished23 Oct 2026Apply before22 Nov 2026Listing views33Application actions2Application toolkit

## Make your next move.

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AI Summary

## The role, at a glance.

Ajax Systems is seeking a full-time remote Key Account Manager to grow and manage relationships with alarm receiving centres and security companies across northern Italy. The role combines consultative B2B sales, account planning, solution presentations, customer training, lead follow-up, and escalation coordination. Success depends on developing trusted client relationships while aligning sales, technical, logistics, product, and accounting teams around account objectives. The position requires substantial regional travel, including occasional overnight and weekend travel, plus strong presentation and influencing skills.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior client-facing sales role requiring ownership of complex security-industry accounts, persuasive solution selling, and coordination across several internal functions. Significant travel and semi-autonomous territory management add operational complexity.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$85,000US market range (per year)$65k–$110k0$121.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence is inferred from the full-time Key Account Manager role; the displayed figures are reasonable AI estimates in USD for a comparable experienced B2B key-account sales position and are not employer-provided compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Key account management](https://jobicy.com/jobs?search_keywords=Key%20account%20management.md)[B2B sales](https://jobicy.com/jobs?search_keywords=B2B%20sales.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Sales presentations](https://jobicy.com/jobs?search_keywords=Sales%20presentations.md)[Customer training](https://jobicy.com/jobs?search_keywords=Customer%20training.md)[Territory management](https://jobicy.com/jobs?search_keywords=Territory%20management.md)[Lead follow-up](https://jobicy.com/jobs?search_keywords=Lead%20follow-up.md)[Sales reporting](https://jobicy.com/jobs?search_keywords=Sales%20reporting.md)[Stakeholder coordination](https://jobicy.com/jobs?search_keywords=Stakeholder%20coordination.md)[Product knowledge](https://jobicy.com/jobs?search_keywords=Product%20knowledge.md)[Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md)[Account planning](https://jobicy.com/jobs?search_keywords=Account%20planning.md)[Security systems](https://jobicy.com/jobs?search_keywords=Security%20systems.md)

Sample interview questionsHow would you build a territory plan for key security-company accounts in northern Italy?I would segment accounts by revenue potential, strategic fit, installed base, and growth opportunity. I would set account-specific objectives, map decision-makers and influencers, schedule regular business reviews, and maintain a pipeline of expansion opportunities alongside new-logo prospects.

Describe how you uncover and validate a client's needs before presenting a solution.

I use discovery conversations to understand the customer's operating model, current security challenges, technical environment, commercial priorities, and success metrics. I then confirm my understanding with the client and tailor the value proposition, demonstrations, and implementation path to those validated needs.

How would you handle a high-severity customer issue while protecting the commercial relationship?

I would acknowledge the impact quickly, establish clear ownership, and coordinate the relevant technical and operational teams. I would provide the customer with a transparent action plan and regular updates, then conduct a follow-up review to ensure the issue is resolved and identify preventive actions.

How do you make technical product training effective for customer sales personnel?

I adapt the session to the audience's knowledge level and focus on real customer scenarios rather than features alone. I combine concise demonstrations, objection-handling practice, use cases, and clear sales messaging, then measure understanding through questions and follow-up materials.

What metrics would you use to manage the health and growth of a key account portfolio?

I would monitor revenue and pipeline by account, conversion rates, product adoption, retention, opportunity velocity, activity quality, training completion, and customer feedback. These metrics help identify both near-term sales actions and longer-term relationship risks or expansion opportunities.

Opportunity details

## About this role.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 7,000 specialists.

The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

### Responsibilities:

* Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
* Prepare action plans and schedules to identify specific sales targets and opportunities
* Operate as the lead point of contact for sales matters between the Company and the customers
* Proactively assess, clarify, and validate customer needs on an ongoing basis
* Prepare and execute sales training presentations
* Assist with high-severity issue escalations as needed
* Manage account services through quality checks and other follow-up metrics
* Develop a trusted advisor relationship
* Follow up on sales leads and referrals
* Develop and maintain product knowledge
* Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
* Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
* Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations
* Participate in marketing events, such as seminars, trade shows, and telemarketing events

### Requirements:

* Result-oriented with the ability to function in a semi-autonomous environment
* Ability to develop and deliver presentations to large groups
* Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
* Ability to build and maintain long-lasting relationships with clients
* Ability to persuade and influence others
* Strong interpersonal and communication skills
* Ability to communicate the value proposition
* Maintain a professional appearance and provide a positive company image to the public
* Work requires significant travel to current and potential clients
* This requires the possession of a valid driver’s license for employment
* Willingness to work a flexible schedule with significant overnight and occasional weekend travel

### We offer:

* A product that sells itself.
* Ambitious tasks and challenges.
* A strong and well-coordinated team of professionals.
* Opportunity to work with the most recognized security system and develop your career.
* A zero bullshit culture.

### Compensation

### Additional Information

Show more

[Apply now >](https://jobicy.com/jobs/156522-key-account-manager-italy-lombardy-piedmont-liguria-valle-daosta.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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