[All remote jobs](https://jobicy.com/jobs.md)[![Ajax Systems logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/572c9c27-221.png)](https://jobicy.com/company/ajax-systems.md)[Ajax Systems](https://jobicy.com/company/ajax-systems.md) # Technical Director Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/ajax-systems.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Ireland](https://jobicy.com/job-region/ireland.md)SalaryUndisclosedDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceDirectorPublished23 Oct 2026Apply before22 Nov 2026Listing views30Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Ajax Systems is seeking a remote Technical Director to build and lead a UK team of Technical Managers supporting security-system partners and customers. The role combines technical leadership, field enablement, product feedback, documentation, and training for distributors, dealers, and installers. The successful candidate will have deep practical knowledge of CCTV, intrusion, and fire-alarm systems, alongside experience designing and installing such solutions. This is a highly customer-facing position that requires frequent collaboration with sales and business-development teams. Travel to customers, events, and trade shows is expected for approximately 50% of working time. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis senior role requires both hands-on expertise in multiple physical-security technologies and proven leadership of field-based technical teams. It also demands independent decision-making, customer influence, training delivery, and substantial travel. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$120,000US market range (per year)$100k–$145k0$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual market compensation for a senior technical leadership role in physical security systems is approximately $100,000–$145,000 USD, with a midpoint of $120,000 USD; this is an AI estimate rather than employer-provided pay. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical team leadership](https://jobicy.com/jobs?search_keywords=Technical%20team%20leadership.md)[CCTV systems](https://jobicy.com/jobs?search_keywords=CCTV%20systems.md)[Intrusion detection systems](https://jobicy.com/jobs?search_keywords=Intrusion%20detection%20systems.md)[Fire alarm systems](https://jobicy.com/jobs?search_keywords=Fire%20alarm%20systems.md)[Physical security systems](https://jobicy.com/jobs?search_keywords=Physical%20security%20systems.md)[Technical sales enablement](https://jobicy.com/jobs?search_keywords=Technical%20sales%20enablement.md)[Partner training](https://jobicy.com/jobs?search_keywords=Partner%20training.md)[Customer needs analysis](https://jobicy.com/jobs?search_keywords=Customer%20needs%20analysis.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Product testing](https://jobicy.com/jobs?search_keywords=Product%20testing.md)[Product roadmap communication](https://jobicy.com/jobs?search_keywords=Product%20roadmap%20communication.md)[Video surveillance installation](https://jobicy.com/jobs?search_keywords=Video%20surveillance%20installation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Public speaking](https://jobicy.com/jobs?search_keywords=Public%20speaking.md)[Field operations](https://jobicy.com/jobs?search_keywords=Field%20operations.md) Sample interview questionsHow have you built and developed a field-based technical team?I begin by defining clear coverage, capability, and customer-impact expectations. I use regular coaching, joint customer visits, technical certification plans, and measurable service or enablement outcomes to develop team members and ensure consistent partner support. Describe your practical experience designing and installing security systems. I have worked with the design and deployment of integrated security solutions, including CCTV, intrusion detection, and fire-alarm components. My approach considers site risks, system compatibility, installation quality, compliance needs, network conditions, and the end user's operating requirements. How would you deliver an effective product training program for distributors and installers? I would segment audiences by technical maturity and role, then combine product fundamentals, installation practice, troubleshooting scenarios, and certification-style assessments. I would gather feedback after each session and use support trends to continuously improve the materials. How do you turn customer feedback into useful product input for engineering and product teams? I document feedback with the customer context, affected workflow, business impact, reproducibility, and proposed outcome. I then identify patterns across partners, validate the technical facts, and communicate prioritized findings in a concise format that product teams can act on. How do you balance partner support, team management, and frequent travel? I plan activity around strategic account priorities and use a structured cadence for team check-ins, pipeline reviews, and training delivery. Clear delegation, shared documentation, and disciplined follow-up allow me to remain responsive while protecting time for leadership and high-value customer engagements. Opportunity details ## About this role. Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. ### Responsibilities: * Developing and growing a team of Technical Managers in the UK. * Implementing a comprehensive Ajax Systems training program for the UK market * Play a key role in providing product feedback/requests * Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers. * Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s. * Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology. * Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team. * Analyze customer needs in collaboration with sales departments * Create vision, provide direction from own perspective * Develop training materials/content for the Technical Sales Training Team * Travel around 50% of time ### Requirements: * 5+ years of experience leading field-based technical teams, ideally in a customer-facing or partner ecosystem environment * Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields * Strong working knowledge of CCTV, intrusion systems, and fire alarm systems * Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems * Experience delivering offline and online technical training to technical audiences * Excellent presentation, communication, and interpersonal skills * Flexible and willing to travel for business trips, trade shows, and other professional events * Self-motivated and independent, with an outgoing personality and a proactive approach to work ### Compensation ### Additional Information Show more [Apply now >](https://jobicy.com/jobs/156538-technical-director.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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