[All remote jobs](https://jobicy.com/jobs.md)[![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)](https://jobicy.com/company/canonical-ltd.md)[Canonical](https://jobicy.com/company/canonical-ltd.md) # Business Services Team Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/canonical-ltd.md)ShareRemote from🌐 AnywhereSalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished23 Oct 2026Apply before22 Nov 2026Listing views71Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Canonical is seeking a Business Services Team Manager to lead global travel, event operations, expense-policy review, executive administration, and office-support services. The manager will coordinate complex quarterly company events involving international travel for hundreds of colleagues, while managing suppliers, budgets, logistics, risk, and duty-of-care practices. The role requires strong leadership, sound judgment in policy and financial decisions, and the ability to maintain consistent standards across a distributed organization. Success depends on operational rigor, stakeholder management, effective delegation, and comfort working at pace across multiple concurrent priorities. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior operational leadership role with responsibility for high-volume, globally distributed travel and events, significant spending, policy enforcement, and safety-sensitive decisions. The manager must balance service quality, cost control, complex exceptions, and accountability across senior stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$105,000US market range (per year)$75k–$145k0$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary range is disclosed. The yearly cadence and USD market estimate are inferred for a senior global business-services and operations management role; actual compensation may vary substantially by hiring location and experience. ## Core skills Skills and capabilities most closely associated with this opportunity. [Operations management](https://jobicy.com/jobs?search_keywords=Operations%20management.md)[Team leadership](https://jobicy.com/jobs?search_keywords=Team%20leadership.md)[Travel logistics](https://jobicy.com/jobs?search_keywords=Travel%20logistics.md)[Event management](https://jobicy.com/jobs?search_keywords=Event%20management.md)[Budget management](https://jobicy.com/jobs?search_keywords=Budget%20management.md)[Procurement](https://jobicy.com/jobs?search_keywords=Procurement.md)[Expense policy](https://jobicy.com/jobs?search_keywords=Expense%20policy.md)[Vendor management](https://jobicy.com/jobs?search_keywords=Vendor%20management.md)[Executive administration](https://jobicy.com/jobs?search_keywords=Executive%20administration.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Health and safety](https://jobicy.com/jobs?search_keywords=Health%20and%20safety.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Global operations](https://jobicy.com/jobs?search_keywords=Global%20operations.md) Sample interview questionsHow would you plan a large global company event involving travel for hundreds of employees?I would establish a detailed project plan covering venue selection, travel procurement, visa requirements, accommodation, safety, communications, contingency planning, and budget controls. I would assign clear owners, track dependencies through regular operating reviews, and use post-event feedback and financial reconciliation to improve future events. How do you enforce expense policies when senior stakeholders request exceptions? I apply policies consistently, explain the business rationale clearly, and document decisions and approved exceptions. When an exception is warranted, I ensure it follows the correct approval path so that fairness, transparency, and auditability are maintained regardless of seniority. Describe your approach to managing suppliers for travel and events. I define service-level expectations, compare total cost and operational risk, negotiate clear terms, and monitor delivery through measurable performance indicators. I also maintain backup suppliers and escalation paths for critical services to reduce disruption during high-stakes events. How would you lead a distributed business-services team through a period of high workload? I would prioritize work according to operational risk and business impact, clarify ownership, and create simple reporting rhythms that expose blockers early. I would support the team with practical escalation paths, balanced workload allocation, and retrospective reviews to strengthen processes after peak periods. What metrics would you use to assess the effectiveness of this function? I would monitor event delivery against budget and schedule, travel cost trends, policy-compliance rates, expense-review turnaround time, supplier performance, stakeholder satisfaction, incident resolution, and completion of risk and safety controls. These measures would be reviewed regularly to identify recurring issues and guide process improvements. Opportunity details ## About this role. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices. The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration. This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry. We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team. This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues. Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions. Our team also provides traditional ‘EA’ services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives. Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing ### Leadership and accountability This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly. As a manager, your team would be responsible for * Travel approvals, logistics and operations * Expense review in line with policies * Planning of complex company events four times a year * Company offices that provide executive briefing and operational facilities * Our global duty of care, health and safety programs with comprehensive policies and practices ### What we are looking for * An exceptional academic track record from both high school and university * An undergraduate degree in a technical or business subject * Drive, and a track record of going above-and-beyond expectations * Leadership and management skills * Demonstrable good judgement in matters involving money, policy and in-person interactions * Ability to work in a global, multicultural organisation * Excellent interpersonal skills, curiosity, flexibility * Responsibility, accountability, thoughtfulness and self-awareness * Result-oriented, with a personal drive to meet commitments * Ability to travel up to four times a year, for company events up to two weeks long ### Additional skills that you might also bring * Travel industry experience * Project management experience * Event management and operations experience * Business and corporate administration experience ### What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. * Distributed work environment with twice-yearly team sprints in person * Personal learning and development budget of USD 2,000 per year * Annual compensation review * Recognition rewards * Annual holiday leave * Maternity and paternity leave * Employee Assistance Programme * Opportunity to travel to new locations to meet colleagues * Priority Pass, and travel upgrades for long haul company events ### About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. ### Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.[Whatever your identity, we will give your application fair consideration.](https://canonical.com/careers/diversity/identity) #LI-remote Show more [Apply now >](https://jobicy.com/jobs/156580-business-services-team-manager.md) > Annual salary information is not provided for this position. 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