[All remote jobs](https://jobicy.com/jobs.md)[![Lightspeed Commerce logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/09/3d38005a-221.png)](https://jobicy.com/company/lightspeed-commerce.md)[Lightspeed Commerce](https://jobicy.com/company/lightspeed-commerce.md) # ServiceNow Developer Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/lightspeed-commerce.md)ShareRemote from[Canada](https://jobicy.com/job-region/canada.md)SalaryCAD 85k–105k / yrDepartment[Software Engineering](https://jobicy.com/categories/engineering.md)EmploymentFull TimeExperienceOpen levelPublished23 Oct 2026Apply before22 Nov 2026Listing views44Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. This is a hands-on ServiceNow Developer role supporting a mission-critical enterprise platform across ITSM and HRSD. The developer will build platform components, automate workflows, administer access controls, and deliver integrations with third-party systems using APIs, OAuth, webhooks, Integration Hub, MCP, and iPaaS tools. The position owns work through requirements, development, testing, deployment, incident resolution, and post-launch support across development, staging, and production environments. It also requires platform optimization, release and upgrade testing, technical documentation, and close collaboration with IT and business stakeholders. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe role requires strong ServiceNow-specific development expertise plus ownership of complex integrations, security controls, upgrades, and production incidents. Success depends on independently diagnosing cross-system problems while translating stakeholder needs into scalable solutions. ## Salary analysis Estimated compensation compared with the broader CA market for similar roles. Estimated job median (per year)Market rateC$95,000CA market range (per year)C$90k–C$130k0C$143k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses total compensation of CAD 85,000–105,000 per year for Ontario-based hires, with a midpoint of CAD 95,000. Estimated Canadian market compensation for a ServiceNow Developer with comparable integration and platform-ownership responsibilities is CAD 90,000–130,000 annually; this is an AI estimate, not verified salary research. ## Core skills Skills and capabilities most closely associated with this opportunity. [ServiceNow](https://jobicy.com/jobs?search_keywords=ServiceNow.md)[ITSM](https://jobicy.com/jobs?search_keywords=ITSM.md)[HRSD](https://jobicy.com/jobs?search_keywords=HRSD.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[GlideRecord](https://jobicy.com/jobs?search_keywords=GlideRecord.md)[GlideAjax](https://jobicy.com/jobs?search_keywords=GlideAjax.md)[Flow Designer](https://jobicy.com/jobs?search_keywords=Flow%20Designer.md)[Service Catalog](https://jobicy.com/jobs?search_keywords=Service%20Catalog.md)[Business Rules](https://jobicy.com/jobs?search_keywords=Business%20Rules.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[SOAP APIs](https://jobicy.com/jobs?search_keywords=SOAP%20APIs.md)[OAuth](https://jobicy.com/jobs?search_keywords=OAuth.md)[Webhooks](https://jobicy.com/jobs?search_keywords=Webhooks.md)[Integration Hub](https://jobicy.com/jobs?search_keywords=Integration%20Hub.md)[Access Control Lists](https://jobicy.com/jobs?search_keywords=Access%20Control%20Lists.md) Sample interview questionsHow would you design a ServiceNow integration with a third-party HR platform?I would first clarify the business events, data ownership, field mappings, volume, latency, security requirements, and failure scenarios. I would use REST or SOAP as supported, secure authentication with OAuth or a credential store, build reusable integration actions where appropriate, and implement logging, retries, error handling, and reconciliation. I would validate the design in non-production instances before a controlled deployment. Describe your approach to troubleshooting a slow ServiceNow workflow or script. I would reproduce the issue and inspect transaction logs, execution times, flow context, script behavior, and recent changes. I would look for inefficient GlideRecord queries, unnecessary loops, synchronous calls, excessive business-rule execution, and integration bottlenecks. After implementing a targeted fix, I would test performance and regression risk in staging before promoting it. How do you decide whether to use Flow Designer or custom scripting? I prefer Flow Designer for maintainable, low-code automations that can be supported by administrators and follow standard platform patterns. I use custom scripting when the requirements need advanced logic, complex data operations, reusable server-side behavior, or capabilities not available through configured actions. In either case, I document the decision and prioritize supportability and performance. How would you implement access controls for a sensitive HRSD record type? I would apply least-privilege principles using roles, groups, and ACLs at the table, record, and field levels as needed. I would validate both read and write access, account for inherited permissions and scripted ACL conditions, and test using impersonation for representative user roles. I would also document the model and coordinate with security and audit stakeholders. Tell us how you would manage a ServiceNow platform upgrade. I would review release notes and skipped-record risks, identify affected customizations and integrations, and build an upgrade test plan covering critical ITSM, HRSD, security, catalog, and integration workflows. I would test in lower environments, remediate breaking changes, obtain stakeholder validation, and plan a monitored production release with rollback and communication procedures. After release, I would verify key services and document outcomes and follow-up improvements. Opportunity details ## About this role. Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a hands-on ServiceNow Developer to join our IT Platform team. This person will own the day-to-day configuration, development, and support of our ServiceNow instance, working across ITSM & HRSD while helping extend the platform through custom development and third-party integrations. This is a highly technical, delivery-focused role for someone who enjoys building, troubleshooting, and continuously improving a mission-critical enterprise platform. You’ll work across our development, staging, and production instances, partner closely with IT and business stakeholders, and help drive our upgrade and enhancement roadmap forward. What you’ll be doing: * Develop and configure ServiceNow: Build and maintain applications, catalog items, record producers, workflows, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions, and other platform components. * Build integrations: Design, develop, and troubleshoot integrations between ServiceNow and third-party systems using REST/SOAP APIs, OAuth, webhooks, Integration Hub, MCP, and iPaaS platforms such as Workato. * Maintain and optimize the platform: Monitor platform health, troubleshoot performance issues, optimize scripts and flows, and ensure solutions remain scalable and maintainable. * Support ServiceNow applications like ITSM & HRSD: Help deliver and improve Incident, Problem, Change, Request, and HR-related workflows and automations. * Manage access and security: Administer roles, ACLs, permissions, and other platform access controls in line with security and audit requirements. * Resolve complex issues: Act as an escalation point for platform-level incidents, perform root cause analysis, and coordinate with infrastructure, security, vendors, and other technical teams when issues span multiple systems. * Deliver enhancements and projects: Partner with stakeholders to gather requirements, prioritize the backlog, design solutions, and take work through development, testing, deployment, and post-launch support. * Drive platform consistency: Establish reusable development patterns and standards for workflows, notifications, approvals, documentation, and user experiences. * Support upgrades and releases: Evaluate new ServiceNow releases, test upgrades, remediate breaking changes, and adopt relevant new platform capabilities. * Document and enable: Maintain technical documentation, runbooks, integration documentation, and user procedures, and provide support or training when needed. What you need to bring: * Hands-on experience developing and administering ServiceNow, ideally across ITSM and/or HRSD. * Strong JavaScript skills, including ServiceNow scripting APIs such as GlideRecord and GlideAjax. * Experience with Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Service Catalog development. * Experience designing and troubleshooting REST/SOAP integrations, OAuth, webhooks, and enterprise integrations. * Strong understanding of ITSM processes and how they translate into ServiceNow solutions. * Ability to independently troubleshoot complex issues across ServiceNow and connected systems. * Strong problem-solving, communication, and documentation skills. * Experience working with stakeholders to translate business requirements into scalable technical solutions. * Comfortable managing multiple priorities in a fast-paced environment. Nice to have’s * Experience with HRSD, ITOM, Workday, or identity/HR platforms. * Experience with ServiceNow AI/GenAI capabilities, including Now Assist. * Experience with MCP (Model Context Protocol) and MCP-enabled tools or workflows. * Experience with Service Portal, custom widgets, HTML, and CSS. * Experience with Workato or other iPaaS platforms. * ServiceNow CSA or CAD, or ITIL 4 Foundation certification. Be a changemaker You’ll enjoy: * A flexible work environment that empowers you to do your best work * A culture that celebrates performance * The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard * Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. * Flexible paid time off and remote work policies * Equity options, because this is your company too * Contributions to your pension plan. Your future matters * Training opportunities to grow your skills and career * Health and wellness credit so you feel your best * Time off to volunteer and give back to your community * Interest groups, employee led networks, social committees to sponsored sports teams * Computer purchase program to get your personal Macbook * Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $85,000-$105,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams. #LI-SS3 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. ### Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our [career page here](https://www.lightspeedhq.com/careers/). Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. ### Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our [Applicant Privacy Statement](https://www.lightspeedhq.com/legal/applicant-privacy-statement/). Show more [Apply now >](https://jobicy.com/jobs/156615-servicenow-developer.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Medium logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201015095329-656352.jpg) Medium Oct 23 New ### [Senior Android Engineer](https://jobicy.com/jobs/156680-senior-android-engineer-4.md) About Medium Medium is one of the world’s most influential writing platforms, connecting millions of readers with ideas that matter. We’re a small, dedicated team that cares deeply and takes… * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 23 New ### [Forward Deployed Engineer – EMEA](https://jobicy.com/jobs/156665-forward-deployed-engineer-emea.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50… * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 23 New ### [Engineering Manager, Tenant Scale: Gitaly](https://jobicy.com/jobs/156662-engineering-manager-tenant-scale-gitaly.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50… * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 23 New ### [Engineering Manager, Switchboard](https://jobicy.com/jobs/156660-engineering-manager-switchboard.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50… * ![dscout logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/f81f478b71cf9399121a6f91aafc0bd3.jpeg) dscout Oct 23 New ### [Mobile Principal Software Engineer](https://jobicy.com/jobs/156651-mobile-principal-software-engineer.md) At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare… * ![Signifyd logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/9be4f098-221.jpg) Signifyd Oct 23 New ### [Engineering Manager](https://jobicy.com/jobs/156639-engineering-manager-12.md) At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates… * ![Banyan Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/bf5d3bb2-221.png) Banyan Software Oct 23 New ### [Forward Deployed Engineer](https://jobicy.com/jobs/156602-forward-deployed-engineer-8.md) Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires… * ![Elevenlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e01b4c5d-221.png) Elevenlabs Oct 23 New ### [Engineering – Internal AI Transformation](https://jobicy.com/jobs/156600-engineering-internal-ai-transformation-2.md) About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we… * ![SeatGeek logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/72d8f3a6-221.jpeg) SeatGeek Oct 23 New ### [Director of Engineering, Enterprise Product](https://jobicy.com/jobs/156589-director-of-engineering-enterprise-product-2.md) SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. Reporting to the VP of Engineering,… * ![NetDocuments logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d08d5ca3-221.png) NetDocuments Oct 23 New ### [Senior Manager, Software Engineering – AI](https://jobicy.com/jobs/156593-senior-manager-software-engineering-ai.md) NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails… [Browse all jobs](https://jobicy.com/jobs.md)