[All remote jobs](https://jobicy.com/jobs.md)[![AssetWatch logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/118c6be8-221.png)](https://jobicy.com/company/assetwatch.md)[AssetWatch](https://jobicy.com/company/assetwatch.md) # Accounts Receivable & Collections Specialist Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/assetwatch.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 78k–95k / yrDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentFull TimeExperienceSeniorPublished23 Oct 2026Apply before22 Nov 2026Listing views45Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. AssetWatch is hiring an individual-contributor Accounts Receivable & Collections Specialist to manage a B2B customer portfolio and accelerate collection of outstanding receivables. The role focuses on resolving complex payment discrepancies, including unapplied cash, short payments, disputed invoices, purchase-order issues, and account reconciliations. The specialist will work closely with Billing, Revenue, Customer Success, Sales, Support, and Finance while documenting activities in NetSuite and related systems. Candidates need at least seven years of progressive commercial AR and collections experience, strong analytical judgment, and professional customer communication. SaaS or subscription-business, NetSuite, Salesforce, and mentoring experience are preferred. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires independently resolving complex, often ambiguous receivables issues across multiple systems and stakeholders. A high volume of accounts, urgency around cash collection, and relationship-sensitive negotiations add meaningful complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$86,500US market range (per year)$70k–$95k0$104.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a US base-salary range of $78,000–$95,000 USD for this full-time role. Although the posting does not explicitly state a cadence, the period is inferred as annual based on the amount, US location, and full-time professional accounting role. The midpoint is $86,500 per year; the estimated US market range is $70,000–$95,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Accounts receivable](https://jobicy.com/jobs?search_keywords=Accounts%20receivable.md)[Commercial collections](https://jobicy.com/jobs?search_keywords=Commercial%20collections.md)[Cash application](https://jobicy.com/jobs?search_keywords=Cash%20application.md)[Account reconciliation](https://jobicy.com/jobs?search_keywords=Account%20reconciliation.md)[Invoice dispute resolution](https://jobicy.com/jobs?search_keywords=Invoice%20dispute%20resolution.md)[Payment negotiation](https://jobicy.com/jobs?search_keywords=Payment%20negotiation.md)[Aging analysis](https://jobicy.com/jobs?search_keywords=Aging%20analysis.md)[NetSuite](https://jobicy.com/jobs?search_keywords=NetSuite.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[B2B collections](https://jobicy.com/jobs?search_keywords=B2B%20collections.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Financial reporting](https://jobicy.com/jobs?search_keywords=Financial%20reporting.md)[Customer communication](https://jobicy.com/jobs?search_keywords=Customer%20communication.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md) Sample interview questionsHow do you investigate an unapplied cash issue when the remittance information is incomplete?I begin by matching payment amount, date, payer details, open invoices, and historical payment patterns. I then review bank and remittance records, customer correspondence, contracts, and billing data; if the payment remains unclear, I contact the customer with concise options for allocation and document each action in the AR system. Describe how you would handle a customer disputing an overdue invoice. I would validate the invoice against the contract, purchase order, delivery or service records, tax treatment, and prior communications. I would identify whether the issue is a billing error, service concern, approval delay, or payment-process problem, coordinate the needed internal owner, establish a resolution date, and maintain follow-up until payment or a properly approved adjustment is completed. What metrics would you use to assess collection performance and identify process problems? I would monitor aging by customer and segment, DSO, past-due balances, collection effectiveness, dispute volume and aging, unapplied cash, promise-to-pay adherence, and write-off trends. I would use recurring patterns in those metrics to identify root causes such as invoice-delivery gaps, PO mismatches, or cash-application delays. How do you maintain a productive customer relationship while requesting payment on a delinquent account? I communicate early, clearly, and factually, explaining the outstanding balance, due dates, and any information needed to resolve a blocker. I listen for the customer’s constraints, agree on a realistic payment commitment where appropriate, confirm it in writing, and follow up consistently while escalating only when necessary. How would you prioritize a large portfolio with multiple urgent accounts? I would triage accounts by balance, days past due, dispute status, risk indicators, promised payment dates, and potential business impact. I would address high-value and high-risk blockers first, schedule structured follow-ups for the remaining portfolio, and keep internal stakeholders informed of accounts requiring their action. Opportunity details ## About this role. AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. AssetWatch is seeking a highly analytical and customer-focused Accounts Receivable & Collections Specialist to support our growing Order-to-Cash operations. This is individual contributor role focused on complex account resolution, customer follow-through, and timely cash collection. The successful candidate will investigate and resolve difficult AR issues, manage a portfolio of customer accounts, and partner across teams to remove payment barriers. Success in this role requires strong analytical skills, urgency, clear communication, and the ability to manage multiple priorities in a fast-paced SaaS environment. Key Responsibilities Accounts Receivable & Collections * Manage a portfolio of customer accounts and drive timely collection of outstanding receivables. * Investigate and resolve complex payment issues, including unapplied cash, short payments, disputed invoices, billing discrepancies, purchase order issues, and account reconciliation items. * Research unapplied customer payments by reviewing remittances, invoices, contracts, customer communications, and payment history. * Own issues from identification through resolution, with timely follow-up to customers and internal stakeholders. * Negotiate payment commitments while maintaining positive customer relationships. * Document collection activity and customer communication accurately in NetSuite and related systems. Cross-Functional Collaboration * Work closely with Billing, Revenue, Customer Success, Sales, Support, and Finance to resolve customer payment issues. * Coordinate internally to remove obstacles preventing invoice payment. * Escalate high-risk accounts appropriately and recommend practical solutions. Process Support and Improvement * Analyze aging trends, unapplied cash, and recurring collection issues to identify root causes. * Recommend opportunities to improve collection efficiency and reduce future payment issues. * Help maintain standardized collection procedures and documentation. * Support process improvements related to customer payment resolution and cash application. Qualifications Required * Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent experience. * 7+ years of progressive B2B accounts receivable and commercial collections experience. * Demonstrated ability to research and resolve complex AR issues independently. * Strong analytical and reconciliation skills with the ability to identify root causes of payment discrepancies. * Excellent written and verbal communication skills with both internal teams and external customers. * Proven ability to manage multiple priorities simultaneously in a fast-paced environment. * Strong organizational skills with exceptional attention to detail. * Self-motivated with a strong sense of ownership and accountability. Preferred * SaaS or subscription business experience. * NetSuite experience. * Salesforce experience. * Experience working with cross-functional teams. * Experience mentoring junior or offshore team members. Core Competencies * Analytical problem solving – Researches complex customer accounts and identifies the root causes of payment issues. * Sense of urgency – Responds quickly, prioritizes effectively, and drives issues to completion. * Ownership – Takes responsibility for assigned accounts and follows through until resolution. * Communication – Builds strong relationships through clear, professional communication with customers and internal stakeholders. * Organization and multitasking – Manages a high volume of competing priorities without sacrificing accuracy. * Collaboration – Partners effectively across Accounting, Customer Success, Sales, Support, and Operations. * Continuous improvement – Identifies process gaps and recommends practical solutions. * Responsiveness and follow-through – Follows up promptly and persists until issues are fully closed. #LI-REMOTE The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process. The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process. AssetWatch Salary Range (US) $78,000—$95,000 USD What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive – that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. * Competitive compensation package including stock options * Flexible work schedule * Comprehensive benefits including retirement plan match * Opportunity to make a real impact every day * Work with a dynamic and growing team * Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required. Show more [Apply now >](https://jobicy.com/jobs/156627-accounts-receivable-collections-specialist-2.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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