[All remote jobs](https://jobicy.com/jobs.md)[![Instacart logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/03/fe39c2bc9bb5ebb0b5e24318b1f3b60d.jpeg)](https://jobicy.com/company/instacart.md)[Instacart](https://jobicy.com/company/instacart.md) # Billing Operations Lead Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/instacart.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 84k–97k / yrDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentFull TimeExperienceSeniorPublished23 Oct 2026Apply before22 Nov 2026Listing views16Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Instacart is seeking a Billing Operations Lead to own and improve end-to-end billing for marketplace retail partners and multiple revenue streams. The role combines hands-on billing operations, revenue-recognition inputs, month-end close, controls, reporting, and escalation management. It partners closely with Finance, Business Development, Legal, Product, Engineering, and Finance Systems to deliver billing-system enhancements and automation. The successful candidate will bring substantial order-to-cash expertise, Salesforce CPQ, a billing platform, ERP experience, Excel, SQL, and familiarity with SOX and ASC 606. The position also includes mentoring junior teammates and building scalable processes and operating standards. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior operational role requiring ownership of complex, high-accuracy billing workflows across systems and stakeholders. The combination of financial controls, close deadlines, technical systems work, and cross-functional delivery creates meaningful complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$90,500US market range (per year)$85k–$105k0$115.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses U.S. base-pay ranges of USD 84,000–88,500 and USD 92,000–97,000 depending on permanent work location. The annual cadence is inferred from the stated full-time U.S. professional base-pay amounts, rather than explicitly named. A reasonable estimated U.S. market range for a Billing Operations Lead with the requested systems, controls, and order-to-cash background is USD 85,000–105,000 annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Billing operations](https://jobicy.com/jobs?search_keywords=Billing%20operations.md)[Order-to-cash](https://jobicy.com/jobs?search_keywords=Order-to-cash.md)[Accounts receivable](https://jobicy.com/jobs?search_keywords=Accounts%20receivable.md)[Revenue recognition](https://jobicy.com/jobs?search_keywords=Revenue%20recognition.md)[ASC 606](https://jobicy.com/jobs?search_keywords=ASC%20606.md)[SOX compliance](https://jobicy.com/jobs?search_keywords=SOX%20compliance.md)[Salesforce CPQ](https://jobicy.com/jobs?search_keywords=Salesforce%20CPQ.md)[Billing platforms](https://jobicy.com/jobs?search_keywords=Billing%20platforms.md)[ERP systems](https://jobicy.com/jobs?search_keywords=ERP%20systems.md)[NetSuite](https://jobicy.com/jobs?search_keywords=NetSuite.md)[Excel](https://jobicy.com/jobs?search_keywords=Excel.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[Financial reconciliations](https://jobicy.com/jobs?search_keywords=Financial%20reconciliations.md)[Process automation](https://jobicy.com/jobs?search_keywords=Process%20automation.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md) Sample interview questionsHow would you diagnose and resolve recurring billing discrepancies across several retail partners?I would first segment discrepancies by source system, partner, revenue stream, transaction type, and timing to identify patterns. I would reconcile source data, CPQ or billing-platform records, ERP postings, and contract terms, then document root causes and control gaps. Finally, I would prioritize remediation, establish ownership and SLAs, and create monitoring to prevent recurrence. Describe how you would lead a billing-system enhancement from initial request through launch. I would define the business problem, measurable success criteria, affected workflows, data requirements, controls, and exception scenarios with stakeholders. I would translate these into documented requirements, partner with Product and Engineering on solution design, and coordinate UAT using representative scenarios. After launch, I would monitor accuracy, adoption, manual-effort reduction, and unresolved defects against the original success criteria. What controls are most important for invoicing, credits, and adjustments under a SOX-oriented environment? Key controls include approval workflows, role-based access, segregation of duties, controlled master-data changes, documented support for credits and adjustments, reconciliation of billing to source transactions and the general ledger, and evidence of review. I would also ensure exceptions are tracked, timely resolved, and periodically analyzed for systemic issues. How have you used SQL and Excel to improve billing operations? I use SQL to extract and join transaction, customer, contract, invoice, and payment data for reconciliations and exception analysis. In Excel, I use pivot tables, lookups, validation checks, and repeatable templates to investigate variances and prepare close support. The goal is to turn recurring manual analysis into dependable reporting and automated controls. How would you balance urgent month-end demands with longer-term automation initiatives? I would protect the close process through clear operating calendars, documented ownership, escalation paths, and daily visibility into high-risk items. In parallel, I would maintain a prioritized automation backlog based on control risk, time savings, customer impact, and implementation effort. Recurring close pain points would be strong candidates for targeted automation once the immediate close is stabilized. Opportunity details ## About this role. We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. [Learn more about our flexible approach to where we work.](https://www.instacart.careers/flex-first) This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington. ### Why this role is on the menu The Billing Operations Lead oversees and optimizes the end-to-end billing lifecycle across all Instacart Marketplace retailers, ensuring accurate invoicing, compliance with financial controls, and timely month-end close. This role serves as the operational and strategic anchor for the billing team, partnering closely with Finance, BD, Financial Systems, Legal, Product, and Engineering to drive accuracy, scalability, and continuous improvement. The ideal candidate brings deep billing operations experience, strong analytical ability, and a bias for operational excellence — someone equally comfortable mentoring junior team members as they are collaborating with cross-functional stakeholders to scope system enhancements and automation opportunities. ### What you’ll cook up in your first year * Billing portfolios across strategic retail partners and multiple revenue streams are owned and operating accurately, with day-to-day billing operations executed with a focus on revenue recognition inputs and timely month-end close. * Billing policies, SOPs, and quality standards are developed and maintained, with discrepancies and escalations resolved in close partnership with Finance Systems, BD, and Revenue. * Dashboards, reporting, and KPIs that track billing health are built in collaboration with Finance Systems, enabling continuous improvement and proactive identification of issues. * Billing system enhancements, integrations, and automation opportunities are scoped and delivered in partnership with Product and Engineering, reducing manual workload and improving operational scalability. * Internal controls, audit requirements, and contractual billing terms are enforced, with junior team members mentored and billing operations scaled to support Instacart’s growth. ### The secret ingredients we’re looking for Must-have pantry staples (Minimum Qualifications) * Bachelor’s degree in Accounting, Finance, Information Systems, or related field, or equivalent practical experience. * 5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments. * 2+ years leading cross-functional billing or quote-to-cash projects as an individual contributor, from requirements through UAT and launch. * Hands-on experience with Salesforce CPQ and at least one billing platform (e.g., Zuora, Chargebee, Stripe Billing) plus one ERP (e.g., NetSuite, SAP, Oracle). * Proficiency in Excel (pivot tables, lookups) and basic SQL for reconciliations and data analysis. * Working knowledge of billing controls, SOX requirements, and revenue considerations (e.g., ASC 606) as they apply to invoicing, credits, and adjustments. Optional garnishes (Preferred Qualifications) * Demonstrated success leveraging data modeling tools such as Alteryx to automate billing processes. * Aptitude and demonstrated success leveraging AI solutions to improve billing processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy [here](https://instacart.careers/flex-first/). Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings [here](https://instacart.careers/taste-of-instacart/). For US based candidates, the base pay ranges for a successful candidate are listed below. CO, DE, HI, IL, ME, MD, MA, NH, OR, PA, RI, TX, VT, VA, DC $92,000—$97,000 USD AL, AK, AZ, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, SC, SD, TN, UT, WV, WI, WY $84,000—$88,500 USD Show more [Apply now >](https://jobicy.com/jobs/156686-billing-operations-lead.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![dscout logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/f81f478b71cf9399121a6f91aafc0bd3.jpeg) dscout Oct 23 New ### [Senior FP&A Analyst](https://jobicy.com/jobs/156654-senior-fpa-analyst-2.md) At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare… * ![Fandom logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/07/21d78ded-221.png) Fandom Oct 23 New ### [Sr Accounting Coordinator](https://jobicy.com/jobs/156628-sr-accounting-coordinator.md) About this Role In this role, you will be supporting the accounting team of a global company. You will play a significant role in maintaining the financial books and records… * ![AssetWatch logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/118c6be8-221.png) AssetWatch Oct 23 New ### [Accounts Receivable & Collections Specialist](https://jobicy.com/jobs/156627-accounts-receivable-collections-specialist-2.md) AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every… * ![Dandy logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/2321b7db-221-1.jpeg) Dandy Oct 23 New ### [Manager, Strategic Finance (GTM & Revenue)](https://jobicy.com/jobs/156629-manager-strategic-finance-gtm-revenue.md) Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify… * ![Socure logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/02/4dd877ff6ea919681d6e790a57ab639c.jpeg) Socure Oct 23 New ### [Senior Manager, Financial Analysis](https://jobicy.com/jobs/156603-senior-manager-financial-analysis.md) Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission… * ![Manay CPA Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/531ee759-221.png) Manay CPA Inc. Oct 23 New ### [Audit Associate (Remote, USA-Based)](https://jobicy.com/jobs/151411-audit-associate-remote-usa-based.md) Are you ready to expand your expertise in U.S. accounting and tax practices while working with a diverse client base across multiple industries? We’re looking for motivated professionals who enjoy… * ![Precision Medicine Group logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f1277044-221.jpg) Precision Medicine Group Oct 23 New ### [Client Finance Analyst I](https://jobicy.com/jobs/153872-client-finance-analyst-i.md) ***The Client Finance Analyst I role is a fully remote role.*** The Client Finance Analyst I will assist in the overall financial management for our client portfolio, reporting, general day-to-day… * ![Tala logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/02/a788b3a65c0fc717303f0b5b049cc7e6.jpeg) Tala Oct 22 New ### [Senior Manager Expansion Risk](https://jobicy.com/jobs/156469-senior-manager-expansion-risk.md) About Tala Tala is the AI-native credit infrastructure that connects global capital to the global majority. We combine proprietary risk intelligence with an expanding network of capital and distribution partners… * ![Elevenlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e01b4c5d-221.png) Elevenlabs Oct 22 New ### [Senior Accountant](https://jobicy.com/jobs/156433-senior-accountant-4.md) About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we… * ![hims & hers logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/11/e7b9b920-221.jpeg) hims & hers Oct 22 New ### [Director, Strategic Finance – Planning Systems](https://jobicy.com/jobs/156421-director-strategic-finance-planning-systems.md) Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by… [Browse all jobs](https://jobicy.com/jobs.md)