[All remote jobs](https://jobicy.com/jobs.md)[![Kinsta logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/01/56d3a520-221.jpeg)](https://jobicy.com/company/kinsta.md)[Kinsta](https://jobicy.com/company/kinsta.md) # Account Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/kinsta.md)ShareRemote from[Philippines](https://jobicy.com/job-region/philippines.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceOpen levelPublished24 Oct 2026Apply before23 Nov 2026Listing views40Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Kinsta is hiring a quota-carrying Account Manager to manage and grow an existing SaaS customer portfolio in the Asia-Pacific region. The role focuses on client retention, account health, upselling, cross-selling, contract renegotiation, and maintaining an accurate pipeline in HubSpot. The successful candidate will act as the primary non-technical contact for customers and coordinate internally to resolve issues and increase product adoption. This is a remote, full-time client-facing sales role requiring at least three years of SaaS sales or account-management experience. Strong English communication, relationship building, process discipline, and comfort with revenue targets are central to success. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position combines retention ownership with recurring upsell targets, pipeline management, and daily/monthly KPIs across a portfolio of clients. Success requires independent prioritization, commercial judgment, and effective coordination with customers, sales engineers, and internal teams. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$30,000US market range (per year)$22k–$42k0$46.20k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence is inferred from the full-time Account Manager role; the figures are non-verified annual market estimates in USD for a Philippines-based SaaS account-management position, not employer-provided compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account management](https://jobicy.com/jobs?search_keywords=Account%20management.md)[SaaS sales](https://jobicy.com/jobs?search_keywords=SaaS%20sales.md)[Customer retention](https://jobicy.com/jobs?search_keywords=Customer%20retention.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[HubSpot CRM](https://jobicy.com/jobs?search_keywords=HubSpot%20CRM.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Revenue growth](https://jobicy.com/jobs?search_keywords=Revenue%20growth.md)[Contract renegotiation](https://jobicy.com/jobs?search_keywords=Contract%20renegotiation.md)[Account health analysis](https://jobicy.com/jobs?search_keywords=Account%20health%20analysis.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md)[Hosting industry knowledge](https://jobicy.com/jobs?search_keywords=Hosting%20industry%20knowledge.md) Sample interview questionsHow do you identify expansion opportunities within an existing book of business?I review account usage, business goals, support trends, renewal timing, and stakeholder feedback to identify gaps where additional products or services could create value. I validate the customer need before proposing a tailored upsell or cross-sell plan. Describe your approach to managing an at-risk customer account. I first establish the root cause through data and direct stakeholder conversations, then create a documented success plan with owners, milestones, and follow-up dates. I involve the appropriate internal teams early and communicate progress consistently until the risk is resolved or a clear decision is reached. How do you balance retention responsibilities with a revenue quota? I treat retention and growth as connected outcomes: customers are more likely to expand when they achieve measurable value. I prioritize account health and strategic reviews while maintaining a segmented pipeline of qualified expansion opportunities. How have you used a CRM such as HubSpot to improve account performance? I keep contacts, opportunities, next steps, renewal dates, risks, and activity records current so that forecasting is reliable and no customer commitment is missed. I also use CRM reporting to prioritize accounts by health, revenue potential, and engagement level. How would you respond when a customer objects to pricing during a renewal or upsell discussion? I would first clarify the underlying concern and reconnect the discussion to the outcomes the customer values. I would present the relevant business case, explore the best-fit package or terms within policy, and involve internal stakeholders when needed rather than making unsupported concessions. Opportunity details ## About this role. Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We’re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers. That’s because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly – our leaders don’t hold our hands, but they’re in our corner whenever we ask for help – and our environment is flexible and remote-first. We are looking for a motivated Account Manager in the Asia-Pacific region who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor. Account managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client’s time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells. An ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals! ### What You Will Do: * Own and manage a book of business * Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings. * Identify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates. * Spearhead a process-driven sales approach to seek additional revenue opportunities within your book of business * Become a specialist on Kinsta’s services and solutions, the benefits they provide, and their value to our customers. * Become knowledgeable about the market competition in order to retain and upsell clients. * Coordinate with internal Departments to resolve problems and provide service. * Maintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value. * Develop growth strategies to increase your book of business * Provide timely and accurate deal updates to management and executives on a regular basis. Identify product and process improvements through conversations with clients * Assist other Account Managers daily to achieve team quota success. * Meet (or exceed!) revenue and retention targets. * Build, maintain, and close pipeline to consistently exceed quota. * Meet or exceed all of your daily and monthly Key Performance Indicators (KPIs) * Position our company’s capabilities and value proposition to resolve customer concerns or objections around Kinsta’s services. * Maintain accurate, up-to-date information on customers and deals within HubSpot CRM. * Make effective and efficient use of our sales engineers to educate customers and help them make informed buying decisions. ### What You Bring To The Role: * A minimum of 3 years of previous SaaS Sales or Account Management experience * Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail. * Experience up-selling, cross-selling, and renegotiating contracts * Tech-savvy, with a strong interest in technology. * Near-native proficiency in English and exceptional writing skills. * Exceptional communication and interpersonal skills. ### Bonus if you have: * Prior knowledge of the hosting industry. * Outbound sales experiance. ### Our Benefits: * Flexible and remote-first environment. * Annual remote expense budget. * Flexible PTO[.](http://pto.paid/) * Paid parental leave[.](http://leave.annual/) * Annual professional development budget: available after one year with Kinsta. * Sabbatical: available after three years with Kinsta (and every three years thereafter). * Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary. * Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA. ### Compensation ### Additional Information Show more [Apply now >](https://jobicy.com/jobs/156732-account-manager-15.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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