[All remote jobs](https://jobicy.com/jobs.md)[![Dropbox logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/09/WRILS-200923071227-398427.jpg)](https://jobicy.com/company/dropbox.md)[Dropbox](https://jobicy.com/company/dropbox.md) # Senior Technical Solutions Specialist Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/dropbox.md)ShareRemote from[Australia](https://jobicy.com/job-region/australia.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished24 Oct 2026Apply before23 Nov 2026Listing views48Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Dropbox is hiring a senior customer-facing Solutions Consultant to support direct and channel sales for its SaaS platform and DBX Platform. The role leads technical discovery, product demonstrations, pilots, proofs of concept, and API-based integration design for enterprise customers. It requires strong experience with REST APIs, scripting, identity and authentication systems, enterprise SaaS deployments, and security technologies. The specialist will translate technical requirements into business value, enable sales and partner teams, and coordinate solution handoffs to Customer Success. This is a remote full-time role limited to select locations in Australia, with travel to customers and events as needed. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior pre-sales technical role requiring both hands-on integration expertise and the ability to influence technical and executive stakeholders. Success depends on independently resolving complex enterprise architecture, security, and deployment questions during active sales cycles. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$155,000US market range (per year)$125k–$190k0$209.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. The annual cadence is inferred from the senior full-time enterprise solutions-consulting role. Estimated market compensation is shown in USD for analysis purposes and is not verified employer pay. ## Core skills Skills and capabilities most closely associated with this opportunity. [Solutions Consulting](https://jobicy.com/jobs?search_keywords=Solutions%20Consulting.md)[Sales Engineering](https://jobicy.com/jobs?search_keywords=Sales%20Engineering.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[API Integrations](https://jobicy.com/jobs?search_keywords=API%20Integrations.md)[Scripting](https://jobicy.com/jobs?search_keywords=Scripting.md)[SaaS Architecture](https://jobicy.com/jobs?search_keywords=SaaS%20Architecture.md)[Technical Discovery](https://jobicy.com/jobs?search_keywords=Technical%20Discovery.md)[Proofs of Concept](https://jobicy.com/jobs?search_keywords=Proofs%20of%20Concept.md)[Identity Management](https://jobicy.com/jobs?search_keywords=Identity%20Management.md)[SAML 2.0](https://jobicy.com/jobs?search_keywords=SAML%202.0.md)[Okta](https://jobicy.com/jobs?search_keywords=Okta.md)[Azure Active Directory](https://jobicy.com/jobs?search_keywords=Azure%20Active%20Directory.md)[Enterprise Security](https://jobicy.com/jobs?search_keywords=Enterprise%20Security.md)[Technical Presentations](https://jobicy.com/jobs?search_keywords=Technical%20Presentations.md)[Channel Enablement](https://jobicy.com/jobs?search_keywords=Channel%20Enablement.md) Sample interview questionsDescribe an API-based integration you designed for an enterprise customer and how you validated it.I would begin by documenting the customer workflow, systems, data flows, authentication model, and success criteria. I would build and test a minimally viable integration using documented REST endpoints, handle error cases and permissions, then validate the solution in a pilot with customer technical stakeholders before documenting deployment requirements and handoff steps. How would you explain SAML-based single sign-on to a business executive? I would explain that SAML lets employees access Dropbox using their existing company identity rather than maintaining separate passwords. This improves user experience while giving IT centralized control over access, onboarding, offboarding, and security policies. What approach would you take when a proof of concept encounters an unexpected technical limitation? I would clarify the impact on agreed success criteria, reproduce and isolate the issue, and assess configuration, integration, or product alternatives. I would communicate the trade-offs clearly to the customer and sales team, set realistic expectations, and involve product or engineering specialists when escalation is needed. How do you balance technical accuracy with commercial progress during a sales cycle? I establish measurable technical and business outcomes early, then prioritize validation work that reduces the greatest adoption or security risks. I communicate what is feasible, what requires further discovery, and what is outside scope so that the customer can make an informed decision without overpromising. How would you ensure an effective handover from pre-sales to Customer Success? I would provide a concise solution record covering the customer objectives, architecture, integrations, authentication approach, dependencies, pilot results, known risks, stakeholders, and recommended deployment plan. I would also hold a direct transition session with the post-sales team and customer to confirm ownership, expectations, and next steps. Opportunity details ## About this role. ### Role Description The Dropbox Sales and Channel team helps organisations transform how they work through technology. We partner with customers to understand their business challenges and develop solutions that deliver practical, measurable value. As a Solutions Consultant, you’ll combine technical depth with commercial judgement to help customers evaluate and adopt Dropbox products. With our work on DBX Platform, this role places particular emphasis on hands-on API experience, integrations and technical solution design. You’ll work directly with customer technical teams to understand their environments, design connected workflows and validate solutions through demonstrations, pilots and proofs of concept. You’ll bring experience working with APIs and scripting languages, alongside the ability to explain technical decisions and business value to stakeholders ranging from developers and IT teams to senior executives. Working across Direct Sales and Channel, you’ll support the full sales cycle—from discovery and technical validation through to deployment planning and handover. You’ll help shape customer solutions, influence product development through customer feedback and deepen your expertise across Dropbox’s products and platform capabilities. ### Responsibilities * Partner with Direct Sales and Channel teams to translate customer business and technical requirements into secure, practical solutions using Dropbox products, add-ons and third-party integrations. * Lead technical discovery, demonstrations, pilots and proofs of concept, working directly with customer technical teams to establish success criteria, test feasibility and resolve technical challenges. * Design, build and validate API-based integrations and tailored workflows that address customer requirements and demonstrate the value of Dropbox products including DBX Platform. * Deliver technical enablement and training to Sales Representatives, Account Managers and service delivery and channel partners. * Ensure effective handover to Customer Success and Channel teams, documenting the proposed solution, technical dependencies, customer expectations and deployment considerations. * Bring customer feedback and integration requirements to Dropbox Product teams and leadership to inform product improvements and priorities. * Travel to customer sites, conferences and other relevant events as required. ### Requirements * 6+ years of experience as a Sales Engineer, Solutions Consultant, Professional Services Solutions Consultant or in a comparable customer-facing technical role. * Demonstrable hands-on experience using REST APIs and at least one programming or scripting language to build, test and troubleshoot integrations. Ability to explain authentication, data flows, technical decisions and your personal contribution to delivered solutions. * Strong technical expertise in SaaS applications and integrations across cloud-hosted and on-premises environments, including collaboration or productivity technologies. * Experience implementing large-scale IT projects, SaaS solutions or enterprise deployments, translating customer requirements into workable technical solutions. * Strong written and verbal communication skills, with experience explaining technical concepts, business value and trade-offs to technical teams, executives and other key stakeholders. * Deep understanding of identity management and authentication, including experience integrating with technologies such as Okta, Azure AD, Active Directory and SAML 2.0. * Solid understanding of security and networking technologies, including CASBs, SIEMs and/or DLPs, and their implications for enterprise SaaS adoption and integrations. ### Preferred Qualifications * Experience supporting API-led SaaS platforms, data platforms, cloud infrastructure or cloud storage solutions, including object storage such as Amazon S3. * Experience addressing customer use cases in media and entertainment, AI or security. * Understanding of workplace transformation trends and their implications for enterprise workflows, collaboration and technology adoption. ### Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: * Awareness: Understand yourself and others. * Judgment: Evaluate information and make decisions in complex situations. * Adaptability: Learn, adjust, and stay effective through change. * Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this [blog post](https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/) from our Chief People Officer, Melanie Rosenwasser. ### Compensation Show more [Apply now >](https://jobicy.com/jobs/156739-senior-technical-solutions-specialist.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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