[All remote jobs](https://jobicy.com/jobs.md)[![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg)](https://jobicy.com/company/samsara.md)[Samsara](https://jobicy.com/company/samsara.md) # Digital Transformation Consultant (ISM/ESM) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/samsara.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUndisclosedDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceOpen levelPublished24 Oct 2026Apply before23 Nov 2026Listing views36Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Samsara is hiring a customer-facing Digital Transformation Consultant to run enterprise integration discovery engagements and prepare build-ready requirements for internal integration teams. The consultant will map current and future processes, facilitate stakeholder workshops, document API and systems requirements, and validate field-level data mappings. The role manages approximately three-month engagements, coordinates closely with Customer Success, Sales Engineering, Engagement Services, and Solutions Integration Services, and supports SOW scoping transitions. Candidates need substantial enterprise SaaS, IoT, implementation, or systems-analysis experience, plus strong facilitation and documentation skills. This is a full-time remote role for candidates residing in Mexico. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires independently translating complex enterprise operational and technical discussions into accurate, build-ready integration requirements. Success depends on managing multiple senior stakeholders, resolving ambiguity early, and maintaining quality across time-sensitive engagements. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$85,000US market range (per year)$70k–$105k0$115.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary range is disclosed. The yearly cadence and USD market estimate are inferred for a senior enterprise integration and customer-success consulting role; they are estimates rather than employer-provided compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Enterprise consulting](https://jobicy.com/jobs?search_keywords=Enterprise%20consulting.md)[Requirements gathering](https://jobicy.com/jobs?search_keywords=Requirements%20gathering.md)[Process mapping](https://jobicy.com/jobs?search_keywords=Process%20mapping.md)[Systems integration](https://jobicy.com/jobs?search_keywords=Systems%20integration.md)[API concepts](https://jobicy.com/jobs?search_keywords=API%20concepts.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Workshop facilitation](https://jobicy.com/jobs?search_keywords=Workshop%20facilitation.md)[Data mapping](https://jobicy.com/jobs?search_keywords=Data%20mapping.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Project tracking](https://jobicy.com/jobs?search_keywords=Project%20tracking.md)[SOW support](https://jobicy.com/jobs?search_keywords=SOW%20support.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md) Sample interview questionsHow do you structure an enterprise integration discovery engagement?I begin by aligning on business outcomes, stakeholders, scope, and decision-making processes. I then conduct interviews and workshops to document the current state, define the future state, identify systems and data flows, and turn findings into prioritized requirements, mappings, risks, and acceptance criteria. How would you handle an integration request where customer stakeholders disagree on the desired workflow? I would make the points of disagreement explicit, reconnect each option to measurable business outcomes and technical constraints, and facilitate a decision with the accountable customer sponsor. If a decision cannot be made immediately, I would document the open risk, owner, deadline, and impact on scope or timeline. What information do you need before handing an integration request to a build team? I need validated use cases, process flows, source and destination systems, field-level mappings, data volumes, authentication and security constraints, error-handling expectations, ownership, success criteria, assumptions, and unresolved risks. The package should be confirmed by both customer stakeholders and internal technical partners. How do you assess API integration feasibility without writing code? I review the available API capabilities, authentication model, endpoints, data objects, rate limits, data direction, transformation needs, and operational constraints. I engage technical delivery specialists early to validate assumptions and surface blockers before the request enters formal scoping. How would you measure the success of this role after several quarters? I would track time from kickoff to an SIS-accepted request, rework required during scoping, time from request to signed SOW, discovery CSAT, and the volume of enterprise accounts progressing into in-build integration projects. I would also use recurring lessons to improve discovery templates and playbooks. Opportunity details ## About this role. Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Engagement Services Consultant (ESC), Integrations is a new, consultant-level role within Samsara’s Engagement Services team in Customer Success. You will partner directly with our largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes, map how those processes connect to the Samsara platform, and translate that understanding into a well-defined, build-ready request for our Solutions Integration Services (SIS) team. This role complements the Engagement Services Manager (ESM) and SIS teams. It ensures every integration request reaches SIS with validated requirements, aligned stakeholders, and documented processes. This role can be office-based or fully remote. This is a remote position open to candidates residing in Mexico You should apply if: * You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. * You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. * You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. * You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. * You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: . Discover and define processes (weeks 1–6) * Run structured discovery with customer stakeholders to document current-state processes and systems. * Facilitate workshops to map future-state process flows and identify where data must be sent, received, or transformed. * Build a systems and API inventory covering data volumes, authentication constraints, and regulatory or data-residency considerations. * Engage SIS early for lightweight feasibility checks so blockers surface before build. * Package requirements (weeks 6–10) * Turn findings into a prioritized requirements package: use cases, field-level data mappings, success criteria, and open risks. * Validate the package with customer stakeholders and the internal account team (CSM, ESM, Sales Engineer). * Complete and submit the SIS Request Log so scoping starts from a validated baseline. * Hand off and transition (weeks 10–12) * Join the initial SIS/ESM scoping meeting to preserve context and answer requirements questions directly. * Support the ESM during SOW drafting where scope or customer intent needs clarification. * Formally close the discovery engagement once SIS and the ESM confirm the request is ready for build, with documentation handed off in full. Ongoing * Track engagement status, milestones, and timelines in Salesforce and Compass. * Maintain a library of discovery templates and playbooks by integration type, and share lessons learned with the teams that originate requests. * Champion Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. WHAT SUCCESS LOOKS LIKE * Speed – Short time from kickoff to a request SIS accepts without further scoping clarification * Quality – Requests that need no rework during SIS and ESM scoping. * Cycle time – Faster path from Request Log to signed SOW compared with baseline. * Customer experience – Strong discovery-phase CSAT and feedback from Enterprise stakeholders. * Portfolio impact – More Enterprise accounts moving from an unscoped integration need to a signed, in-build SIS project each quarter. Minimum requirements for the role: * 7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software. * Experience running structured discovery with enterprise customers: stakeholder interviews, current- vs. future-state process mapping, and requirements gathering. * Working understanding of APIs and system-integration concepts; comfortable in technical conversations without needing to write integration code. * Strong facilitation, synthesis, and documentation skills, with the ability to turn cross-functional conversations into an actionable requirements document. * Track record managing multi-month, multi-stakeholder engagements independently, with ownership of timeline and quality. An ideal candidate also has: * Experience with integrations involving fleet/telematics, ERP, WMS, TMS/dispatch, HRIS, or fuel-card systems. * Familiarity with Salesforce and services/project-tracking tools. * Background as a Solutions Consultant, Sales/Solutions Engineer, Professional Services consultant, or Business/Systems Analyst. * Experience supporting Mexico and broader LatAm Enterprise accounts. YOUR FIRST 90 DAYS * Shadow the ESM and SIS teams on 2–3 active integration engagements to learn the Request Log, scoping, and SOW process end to end. * Complete SIS Office Hours and Request Log training, and review prior SIS project documentation for common integration patterns. * Take ownership of a first discovery engagement with an Enterprise account, with an ESM as coach. * Deliver a first fully validated requirements package and SIS Request Log independently by the end of the quarter. Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why [our rewards](https://www.samsara.com/company/careers/benefits) are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [accessibleinterviewing@samsara.com](mailto:accessibleinterviewing@samsara.com) or [click here](https://forms.gle/DrM6DFQUiSgfPtCVA) if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use [Tofu](https://hiretofu.com/privacyPolicy), a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s [Candidate Privacy Notice](https://www.samsara.com/legal/candidate-privacy-notice) for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our [blog post here](https://samsara.com/blog/avoiding-fake-job-offers). Show more [Apply now >](https://jobicy.com/jobs/156797-digital-transformation-consultant-ism-esm.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Huntress logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/91eae3ae-221.jpg) Huntress Oct 24 New ### [Product Support Specialist- Eastern Time Zone](https://jobicy.com/jobs/156772-product-support-specialist-eastern-time-zone.md) What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at… * ![PerfectServe logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/04/7e6f5669fc8c9ea0aa484ce7c3058599.jpg) PerfectServe Oct 24 New ### [Customer Success Advisor – US Remote](https://jobicy.com/jobs/156754-customer-success-advisor-us-remote-2.md) What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily… * ![Datadog logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/c1654fc7-221.jpg) Datadog Oct 24 New ### [Senior Partner Solutions Architect (Pan-EMEA GSI)](https://jobicy.com/jobs/156719-senior-partner-solutions-architect-pan-emea-gsi.md) The Team: We are Datadog’s in-house product experts. The technical solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We… * ![Luna Physical Therapy logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/fcb34e841928-221.webp) Luna Physical Therapy Oct 24 New ### [Patient Onboarding Associate- Call Center (part time hours)](https://jobicy.com/jobs/153967-patient-onboarding-associate-call-center-part-time-hours-3.md) Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive,… * ![Luna Physical Therapy logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/fcb34e841928-221.webp) Luna Physical Therapy Oct 24 New ### [Patient Onboarding Associate- Call Center](https://jobicy.com/jobs/153961-patient-onboarding-associate-call-center.md) Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive,… * ![SOCi logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d4748508-221.jpg) SOCi Oct 24 New ### [Enterprise Customer Success Manager](https://jobicy.com/jobs/151432-enterprise-customer-success-manager-5.md) SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives… * ![TRM Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/34aa038c-221.png) TRM Labs Oct 24 New ### [Customer Solutions Engineer](https://jobicy.com/jobs/151402-customer-solutions-engineer-3.md) Build a Safer World.TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM’s platforms enable investigators to trace illicit activity, build cases,… * ![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png) Canonical Oct 24 New ### [Community Engineer (multiple roles and seniority levels)](https://jobicy.com/jobs/149577-community-engineer-multiple-roles-and-seniority-levels.md) Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a… * ![Deepgram logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201212160008-406229.jpg) Deepgram Oct 24 New ### [Customer Success Engineer (Scaled)](https://jobicy.com/jobs/151406-customer-success-engineer-scaled.md) Company OverviewDeepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than… * ![Instacart logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/03/fe39c2bc9bb5ebb0b5e24318b1f3b60d.jpeg) Instacart Oct 23 New ### [Bilingual CX Specialist (French)](https://jobicy.com/jobs/156682-bilingual-cx-specialist-french.md) We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more… [Browse all jobs](https://jobicy.com/jobs.md)