[All remote jobs](https://jobicy.com/jobs.md)[![Qualtrics logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/7111adf7-221.png)](https://jobicy.com/company/qualtrics.md)[Qualtrics](https://jobicy.com/company/qualtrics.md) # Consultant, Patient Experience Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/qualtrics.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 105k–127,500 / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceDirectorPublished24 Oct 2026Apply before23 Nov 2026Listing views39Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Qualtrics is seeking a healthcare consulting professional to lead patient-experience engagements for healthcare organizations. The consultant will translate patient-experience data into executive recommendations, improvement roadmaps, workshops, and capability-building initiatives. This client-facing role partners with C-suite leaders, providers, and internal consulting specialists while also identifying expansion opportunities. Candidates need at least five years of relevant healthcare experience, strong analytics and facilitation skills, and the ability to travel up to 75%. The US-based role is remote and exempt from the company’s standard office-attendance model. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires strategic healthcare expertise, executive-level influence, sophisticated data interpretation, and delivery across complex client engagements. Frequent travel, utilization expectations, and business-development responsibilities add to the intensity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$116,250US market range (per year)$105k–$140k0$154k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a credible US remote base salary range of $105,000–$127,500 USD per year, with a midpoint of $116,250. The estimated US market range for a healthcare patient-experience consultant with strategic consulting and executive-facing responsibilities is approximately $105,000–$140,000 annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Patient experience strategy](https://jobicy.com/jobs?search_keywords=Patient%20experience%20strategy.md)[Healthcare consulting](https://jobicy.com/jobs?search_keywords=Healthcare%20consulting.md)[Healthcare analytics](https://jobicy.com/jobs?search_keywords=Healthcare%20analytics.md)[Strategic consulting](https://jobicy.com/jobs?search_keywords=Strategic%20consulting.md)[Executive presentations](https://jobicy.com/jobs?search_keywords=Executive%20presentations.md)[Workshop facilitation](https://jobicy.com/jobs?search_keywords=Workshop%20facilitation.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Performance improvement](https://jobicy.com/jobs?search_keywords=Performance%20improvement.md)[Qualitative analysis](https://jobicy.com/jobs?search_keywords=Qualitative%20analysis.md)[Quantitative analysis](https://jobicy.com/jobs?search_keywords=Quantitative%20analysis.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md)[Business development](https://jobicy.com/jobs?search_keywords=Business%20development.md)[Healthcare quality improvement](https://jobicy.com/jobs?search_keywords=Healthcare%20quality%20improvement.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Training and capability building](https://jobicy.com/jobs?search_keywords=Training%20and%20capability%20building.md) Sample interview questionsHow have you translated patient-experience data into an improvement strategy for healthcare leaders?I start by validating quantitative results alongside qualitative feedback and operational context, then identify the few drivers with the greatest impact on patient outcomes and experience. I convert those findings into a prioritized roadmap with clear owners, measures, timelines, and executive decision points. Describe how you would establish credibility with a healthcare C-suite client early in an engagement. I would first understand the organization’s strategic priorities, current performance, and stakeholder perspectives. I build trust by asking focused questions, being transparent about assumptions, synthesizing information quickly, and delivering an early insight or practical recommendation that demonstrates value. How do you facilitate a workshop when clinical, operational, and executive stakeholders have competing priorities? I set a shared objective and use data, patient stories, and structured discussion to keep the group focused on outcomes. I ensure each perspective is heard, clarify trade-offs, and end with documented decisions, accountable owners, and measurable next steps. What metrics would you use to evaluate a patient-experience improvement initiative? I would combine patient-experience measures such as survey scores and comments with operational and quality indicators, including access, wait times, safety measures, staff engagement, and complaint themes. The final scorecard would link leading activities to outcome measures and be reviewed at a regular cadence. How would you identify additional consulting opportunities while maintaining trust with an existing client? I would focus on unmet needs that emerge from the client’s goals, data, and engagement discussions rather than pursuing a generic upsell. I would frame opportunities as evidence-based options, align internally on the right expertise, and recommend only solutions that clearly advance the client’s priorities. Opportunity details ## About this role. At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Consultant, Patient Experience Why We Have This Role Patient experience directly drives overall healthcare quality, provider engagement, and operational success. In this role, you will help healthcare organizations transform their patient experience strategy by translating data into actionable insights and high-impact improvement initiatives. Working alongside C-suite executives, healthcare providers, and our internal Strategic Consulting practice, you will lead high-impact client engagements that drive measurable results. If you are passionate about applying strategic consulting principles to solve complex challenges in healthcare, this role gives you the platform to make a lasting difference. How You’ll Find Success * Translates Insights to Strategy: Easily connects patient experience data and analytics to actionable, real-world execution plans for executive leaders. * Builds Trusted Relationships: Rapidly establishes credibility and trust with C-suite executives, boards, and clinical teams to serve as an advisor. * Takes Initiative: Understands overall client outcomes, gets context rapidly, and works entrepreneurially to lead high-impact engagements. * Facilitates with Impact: Highly engaging facilitator and trainer capable of leading dynamic executive presentations and workshop sessions. * Collaborates Across Teams: Connects the right internal subject matter expertise, tools, and technologies to solve unique client priorities. * Identifies Growth Opportunities: Proactively identifies emerging market trends and needs to help expand client relationships and consulting offerings. How You’ll Grow * Expand your strategic consulting expertise across diverse healthcare systems, boards, and C-suite leadership teams. * Deepen your mastery of healthcare analytics, patient experience methodologies, and performance improvement frameworks. * Contribute directly to internal innovation by creating new consulting methodologies, tools, and solution offerings. * Gain hands-on business development experience and mentorship from senior leadership (Associate Principals, Principals, and Partners). Things You’ll Do * Drive Strategic Patient Experience Initiatives: Lead high-impact client engagements to deliver world-class patient experience consulting, diagnostic assessments, and execution roadmaps. * Influence C-Suite Decision Making: Synthesize complex quantitative and qualitative healthcare data into compelling executive-level presentations and recommendations. * Facilitate Change Management & Capability Building: Serve as an expert trainer and workshop facilitator to upskill client providers, staff, and leadership teams. * Expand Client Relationships & Pipeline: Proactively identify client needs and partner internally to deliver comprehensive solutions that drive practice revenue growth. * Advance Consulting Methodology: Contribute to internal innovation efforts to build, test, and deploy new consulting tools, technologies, and framework offerings. * Maintain Engagement Excellence: Consistently deliver high-quality outputs while managing personal utilization to meet established performance targets. What We’re Looking For On Your Resume * 5+ years of relevant healthcare industry experience, with deep familiarity with healthcare market trends. * Demonstrated expertise using patient experience data, analytics, and methodologies to drive organizational change. * Prior experience implementing improvement initiatives across Experience, Safety, Engagement, Quality, or Performance domains. * Proven track record in management/strategic consulting (strongly preferred), including consulting business development exposure. * Strong background in executive-level presentation, workshop facilitation, and qualitative/quantitative analytical methods. * Bachelor’s degree required; ability to travel up to 75%. What You Should Know About This Team * High-Impact Healthcare Mission: We partner directly with C-suite healthcare leaders to solve some of the most critical challenges in patient experience, safety, and operational performance. * Collaborative & Multi-Disciplinary: We operate in dynamic teams that connect specialized tools, cross-functional experts, and data-driven insights to deliver maximum client value. * Culture of Continuous Innovation: We actively encourage team members to refine our methodologies, invent new frameworks, and influence how our consulting practice evolves. * Direct Access to Practice Leadership: You will work directly with Associate Principals, Principals, and Partners who are committed to mentoring and advancing your career trajectory. Our Team’s Favorite Perks and Benefits * We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics. * Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents. * Variable allowances for wellness, meals, transportation, and more. The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:[Family & Medical Leave Act](https://www.dol.gov/agencies/whd/posters/fmla), [Equal Opportunity Employment](https://www.eeoc.gov/poster), [Employee Polygraph Protection Act](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act) Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics – upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam – we promise! You’ll hear from us two times a month max with fresh, totally tailored info – so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit [Qualtrics US Benefits](https://www.qualtrics.com/careers/us/en/us-benefits). Remote Base Annual Pay Transparency Range $105,000—$127,500 USD Show more [Apply now >](https://jobicy.com/jobs/156817-consultant-patient-experience.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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