[All remote jobs](https://jobicy.com/jobs.md)[![Mattermost logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/02/ecb6ff3992a12e3be49b73ca8a11f5c5.webp)](https://jobicy.com/company/mattermost.md)[Mattermost](https://jobicy.com/company/mattermost.md) # Technical Sales Engineer/ Lead Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/mattermost.md)ShareRemote from[Japan](https://jobicy.com/job-region/japan.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished24 Oct 2026Apply before23 Nov 2026Listing views52Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Mattermost is seeking a senior Technical Sales Engineer to establish and lead technical presales work in Japan and the Indo-Pacific region. The role combines solution architecture, technical demonstrations, complex evaluations, partner enablement, and strategic support for defense, national-security, and critical-infrastructure customers. The hire will deploy and explain secure collaboration solutions in on-premises, air-gapped, and private-cloud environments while translating customer needs to global product and engineering teams. Success is tied to enterprise pipeline, quota attainment, deal quality, executive engagement, and strong cross-functional collaboration. Native Japanese and strong written English are required, with travel of up to 50%. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is an early regional technical leadership role in a security-sensitive market, requiring both deep infrastructure expertise and enterprise sales execution. The candidate must independently navigate complex stakeholders, partner ecosystems, and mission-critical customer environments. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$145,000US market range (per year)$120k–$180k0$198.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual USD figures are AI-estimated market compensation for a senior technical sales engineer serving enterprise security and defense customers; the yearly cadence is inferred from the senior full-time role. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical presales](https://jobicy.com/jobs?search_keywords=Technical%20presales.md)[Solution architecture](https://jobicy.com/jobs?search_keywords=Solution%20architecture.md)[Cybersecurity](https://jobicy.com/jobs?search_keywords=Cybersecurity.md)[On-premises deployment](https://jobicy.com/jobs?search_keywords=On-premises%20deployment.md)[Private cloud](https://jobicy.com/jobs?search_keywords=Private%20cloud.md)[Air-gapped environments](https://jobicy.com/jobs?search_keywords=Air-gapped%20environments.md)[Enterprise software sales](https://jobicy.com/jobs?search_keywords=Enterprise%20software%20sales.md)[Technical demonstrations](https://jobicy.com/jobs?search_keywords=Technical%20demonstrations.md)[Customer discovery](https://jobicy.com/jobs?search_keywords=Customer%20discovery.md)[Channel partner enablement](https://jobicy.com/jobs?search_keywords=Channel%20partner%20enablement.md)[Defense technology](https://jobicy.com/jobs?search_keywords=Defense%20technology.md)[Workflow automation](https://jobicy.com/jobs?search_keywords=Workflow%20automation.md)[Japanese language](https://jobicy.com/jobs?search_keywords=Japanese%20language.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md) Sample interview questionsHow would you approach a technical evaluation for a Japanese defense customer with an air-gapped deployment requirement?I would begin with discovery covering mission workflows, security controls, accreditation requirements, identity systems, network boundaries, and operational constraints. I would then create an evaluation plan with clear success criteria, build a representative deployment architecture, validate integrations and administration workflows, and document risks, mitigations, and measurable outcomes for both technical and executive stakeholders. Describe how you translate a complex security architecture into value for senior non-technical decision-makers. I start with the customer's operational objective and risk exposure rather than product features. I use concise, outcome-oriented language to connect architecture decisions to resilience, data control, incident response speed, compliance, and mission continuity, while retaining supporting technical detail for security and operations teams. What is your experience working with system integrators, VARs, or distributors? I align partners on target use cases, technical positioning, qualification criteria, and repeatable demo or proof-of-value assets. I also establish feedback loops so partner teams can surface customer requirements early, and I remain engaged on strategic opportunities to ensure solution quality and a consistent customer experience. How would you manage conflicting requirements from a local customer and a global product team? I would clarify the underlying business and operational requirement, gather evidence on its urgency and market applicability, and present a structured proposal to the product team. Where an immediate product change is not feasible, I would identify supported configurations, integration approaches, or a transparent roadmap path without overpromising to the customer. How do you balance technical credibility with commercial goals such as quota attainment and pipeline generation? I treat technical rigor as a driver of commercial success. By qualifying opportunities carefully, identifying decision criteria early, and establishing value-based evaluation plans, I can help sales teams prioritize viable accounts, reduce technical risk, and advance opportunities based on demonstrated customer outcomes. Opportunity details ## About this role. Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit [www.mattermost.com](http://www.mattermost.com/) Mattermost is seeking a highly skilled and motivated Technical Sales Engineer to join us as we enter the Japanese market. This is a high impact, early-stage opportunity requiring a player coach mentality with significant room for ownership, autonomy, and professional growth. As the first technical hire in Japan and the Indo Pacific region, you will lead technical demonstrations and serve as a strategic partner to our sales team, directly shaping regional growth and ensuring customer success in high trust environments. Mattermost is an open core technology company building secure collaboration solutions for organizations in high trust environments. We enable secure messaging and workflow automation across the world’s most sensitive deployments, from air gapped defense systems to private clouds. In this role, you are the technical face of Mattermost in Japan, driving our expansion into one of our most critical growth regions. What You’ll Do * Lead all regional technical activities, including presales architecture, product demos, and deep dive technical evaluations * Architect and deploy solutions within complex on premise, air gapped, and private cloud environments, ensuring operational resilience for defense and national security customers * Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and contribute to the regional partner go to market plan * Translate complex technical details into value propositions for audiences ranging from executive C suite (General Officers) to frontline operational personnel * Act as a bridge between Japanese customers and our global product and engineering teams, representing local requirements to help build world class, mission ready software * Support technical engagements for key accounts to ensure customers are achieving their specific mission outcomes and workflow automation goals What We’re Looking For * Senior level technical experience, specifically within the cybersecurity sector or high growth SaaS/technology companies * Proven experience serving defense, national security, or critical infrastructure customers * Strong knowledge of closed cloud environments, on premise deployments, and the technical and operational concepts utilized within secure sectors * Independent, creative problem solver capable of negotiating technical win win scenarios; experience in global startups is preferred * Native Japanese language skills and strong English proficiency (reading/writing) * Ability to travel based on business needs to support partner events, tradeshows, and customer sites (up to 50%) Nice to Have * Active security clearance, highly desired due to the nature of our mission critical customer base * Awareness of GenAI and its applications in secure collaboration * Bachelor’s degree in a technical field or equivalent work experience How Success Is Measured * Quota attainment: consistent achievement of enterprise ACV and ARR targets. * Pipeline generation: self-sourced pipeline as a percentage of total pipeline created. * Deal quality: average deal size, sales cycle length, and win rate across enterprise accounts. * Executive engagement: multi-threaded relationships and documented executive alignment in target accounts. * Cross-functional feedback: positive collaboration scores from Sales Engineering, Customer Success, and Product partners. Why Mattermost * Mission-driven work: Your deals directly support the organizations and missions that depend on secure, reliable collaboration — from the tactical edge to the enterprise. * AI-forward environment: We actively adopt and build AI-enabled workflows — you’ll have access to cutting-edge tooling to accelerate your productivity. * Open source at the core: Be part of a vibrant community shaping the future of secure collaboration. * High-growth opportunity: Strong momentum in the defense and enterprise markets, with meaningful equity upside as we scale toward our revenue goals. Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist. Show more [Apply now >](https://jobicy.com/jobs/156838-technical-sales-engineer-lead.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg) Twilio Oct 24 New ### [Sales Development Representative](https://jobicy.com/jobs/156849-sales-development-representative-14.md) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower… * ![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg) Twilio Oct 24 New ### [New Business Account Executive](https://jobicy.com/jobs/156841-new-business-account-executive.md) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower… * ![Axiom logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/1c48ca0c-221.jpeg) Axiom Oct 24 New ### [Enterprise Account Executive](https://jobicy.com/jobs/156826-enterprise-account-executive-25.md) About Axiom: As the leading alternative legal services provider globally, Axiom gives in-house legal teams on-demand access to top legal talent and lawyers — deployed when, where, and how clients… * ![MaintainX logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/f0177662-221.png) MaintainX Oct 24 New ### [Bilingual (Spanish) Mid-Market Account Manager, LATAM](https://jobicy.com/jobs/156833-bilingual-spanish-mid-market-account-manager-latam.md) MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime… * ![Qualtrics logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/7111adf7-221.png) Qualtrics Oct 24 New ### [Enterprise Account Executive – DACH](https://jobicy.com/jobs/156820-enterprise-account-executive-dach-6.md) At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we… * ![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg) Samsara Oct 24 New ### [Mid-Market Account Executive – Mexico](https://jobicy.com/jobs/156801-mid-market-account-executive-mexico.md) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of… * ![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg) Twilio Oct 24 New ### [Principal Presales Engineer, Product Specialist](https://jobicy.com/jobs/156802-principal-presales-engineer-product-specialist.md) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower… * ![Veriff logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/4f972095-221.jpg) Veriff Oct 24 New ### [Senior Account Manager](https://jobicy.com/jobs/156799-senior-account-manager.md) About the team Veriff’s Go-to-Market division drives our growth and global brand presence, with a customer-first approach to helping businesses build trust online. The Account Management team owns the growth,… * ![Ping Identity logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/09/63e8d5a6-221.png) Ping Identity Oct 24 New ### [Director, Sales (Nordics & Eastern Europe)](https://jobicy.com/jobs/156789-director-sales-nordics-eastern-europe.md) About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just… * ![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg) Twilio Oct 24 New ### [Presales Engineer (German Speaking)](https://jobicy.com/jobs/156791-presales-engineer-german-speaking.md) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower… [Browse all jobs](https://jobicy.com/jobs.md)