[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # New Business Account Executive Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[Japan](https://jobicy.com/job-region/japan.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished24 Oct 2026Apply before23 Nov 2026Listing views51Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is seeking a New Business Account Executive to acquire new customers and expand its presence in the Japanese market. The role owns territory planning, account-winning strategy, pipeline management, forecasting, and coordination with marketing, partner, digital sales, and engineering teams. Candidates need at least five years of high-touch sales experience and a record of selling to enterprise or scaling customers. Experience in telecom, SaaS, CPaaS, CCaaS, cloud technology, and channel partnerships is particularly valuable. This is a remote role based in Japan with approximately 25% travel for customer and team engagement. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a demanding new-business sales role requiring strategic territory ownership, enterprise-level stakeholder influence, and disciplined pipeline execution. Success depends on independently creating opportunities in a technically complex, competitive market. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$95,000US market range (per year)$70k–$130k0$143k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The displayed figures are estimated annual USD market compensation for an experienced new-business Account Executive in Japan and may vary materially based on commission structure, quota, territory, and local payroll terms. ## Core skills Skills and capabilities most closely associated with this opportunity. [New business development](https://jobicy.com/jobs?search_keywords=New%20business%20development.md)[Enterprise sales](https://jobicy.com/jobs?search_keywords=Enterprise%20sales.md)[Territory planning](https://jobicy.com/jobs?search_keywords=Territory%20planning.md)[Account strategy](https://jobicy.com/jobs?search_keywords=Account%20strategy.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[SaaS sales](https://jobicy.com/jobs?search_keywords=SaaS%20sales.md)[CPaaS](https://jobicy.com/jobs?search_keywords=CPaaS.md)[Telecommunications sales](https://jobicy.com/jobs?search_keywords=Telecommunications%20sales.md)[Channel partnerships](https://jobicy.com/jobs?search_keywords=Channel%20partnerships.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md) Sample interview questionsHow would you create a territory plan for acquiring new enterprise customers in Japan?I would segment the market by industry, account potential, technology maturity, and partner influence, then identify priority accounts and buying groups. I would define account-specific value hypotheses, engagement plans, pipeline targets, and review progress regularly using CRM data. Describe how you sell a technical communications platform to both executives and technical stakeholders. I tailor the conversation to each audience. With executives, I focus on business outcomes such as customer experience, growth, risk reduction, and operational efficiency; with technical teams, I validate architecture, integration requirements, security, reliability, and implementation value. How do you maintain forecast accuracy in a new-business sales role? I use consistent opportunity qualification, clear next steps, documented customer commitments, and stage-exit criteria. I review pipeline health frequently, distinguish upside from committed business, and communicate risks early so the forecast remains evidence-based. Give an example of working with partners or system integrators to win a larger opportunity. I would align early with the partner on account strategy, stakeholder coverage, solution responsibilities, and mutual value. Regular joint account reviews, a shared action plan, and clear ownership help create a coordinated customer experience and improve the likelihood of closing. How would you respond when a prospect is hesitant to replace an existing communications provider? I would first understand the operational, commercial, and technical reasons behind the hesitation. Then I would build a business case around the gaps in the current approach, propose a practical phased adoption path, and use relevant proof points to reduce perceived implementation and switching risk. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next New Business Account Executive in Japan About the job This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups Responsibilities In this role, you’ll: * Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of winning new customers and its business. * Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them * Forecast the business, including sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines. * Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 5+ years of combined experience in high-touch sales experience. * Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. * Demonstrated track record of growth of business, growth strategy development and execution. * Challenger mindset with appetite to acquire new business and customers * Record of delivering market driven results, especially to scale and enterprise customers * Business-level proficiency in English (both spoken and written) is preferred to effectively collaborate with internal stakeholders. Desired: * Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms * Software, SaaS, CPaaS or CCaaS experience * Cloud Technology Sales – IaaS/PaaS, virtualization, security * Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations Location This role will be remote, and based in Japan Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/156841-new-business-account-executive.md) > Annual salary information is not provided for this position. 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