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# Account Manager I

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/cision.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 73,500 / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished25 Oct 2026Apply before24 Nov 2026Listing views49Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This Account Manager I role owns a high-volume portfolio of existing customers and drives expansion ARR, renewals, retention, and product adoption. The position focuses on structured commercial execution, including upselling, cross-selling, account planning, pipeline forecasting, and CRM discipline. It requires at least three years of relevant account management, commercial growth, or expansion-sales experience, preferably in a subscription or recurring-revenue environment. The role works independently while coordinating with Customer Experience, Product, and Solutions teams to retain commercial ownership. It is a US-remote full-time sales role with OTE beginning at $73,500.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines a high-volume book of business with revenue, renewal, forecasting, and retention accountability. Success requires independent prioritization, strong commercial judgment, and effective coordination across internal teams.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$73,500US market range (per year)$70k–$105k0$115.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Employer-disclosed OTE starts at $73,500 USD and includes base salary plus variable incentive compensation. The annual cadence is inferred from the US-based professional Account Manager context because the posting does not explicitly state a pay period. Estimated US market OTE for a comparable account-management and expansion-sales role is approximately $70,000–$105,000 per year.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Renewal Management](https://jobicy.com/jobs?search_keywords=Renewal%20Management.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[Customer Retention](https://jobicy.com/jobs?search_keywords=Customer%20Retention.md)[Revenue Expansion](https://jobicy.com/jobs?search_keywords=Revenue%20Expansion.md)[CRM Management](https://jobicy.com/jobs?search_keywords=CRM%20Management.md)[Sales Forecasting](https://jobicy.com/jobs?search_keywords=Sales%20Forecasting.md)[Account Planning](https://jobicy.com/jobs?search_keywords=Account%20Planning.md)[Value Articulation](https://jobicy.com/jobs?search_keywords=Value%20Articulation.md)[Pipeline Management](https://jobicy.com/jobs?search_keywords=Pipeline%20Management.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)

Sample interview questionsHow would you prioritize a high-volume portfolio of existing accounts for expansion and renewal activity?I would segment accounts using renewal timing, current product adoption, revenue potential, engagement signals, risk indicators, and open opportunities. I would then use defined outreach cadences and CRM tasks to ensure high-value and at-risk accounts receive timely, relevant engagement.

Describe your approach to uncovering an upsell opportunity with an existing customer.

I start with discovery to understand the customer's goals, workflows, challenges, and outcomes from their current solution. I connect a relevant product capability to a measurable business need, validate stakeholder alignment and budget, and create a mutual action plan to move the opportunity forward.

How do you lead a renewal conversation while maintaining pricing discipline?

I begin early by reviewing value delivered, adoption, stakeholder sentiment, and renewal risk. I communicate the business outcomes clearly, address objections directly, and use approved commercial options while protecting pricing integrity and escalating only when a strategic exception is justified.

What information do you maintain in CRM to make a forecast reliable?

I keep opportunity stage, expected close date, amount, probability, next step, decision process, stakeholders, risks, and renewal dates current. I also document customer goals and engagement history so forecasts are evidence-based and cross-functional partners have clear context.

Tell us about a time you coordinated with internal teams to retain or grow an account.

In a complex account situation, I would align Customer Success on adoption barriers, Product or Solutions on technical fit, and internal leadership on the commercial strategy. I would keep ownership of the customer plan, establish responsibilities and deadlines, and communicate one cohesive path forward to the customer.

Opportunity details

## About this role.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you’ll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you’re solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

Summary

This role is responsible for owning and growing an assigned installed customer base by driving expansion annual recurring revenue (ARR) and durable net revenue retention (NRR) within lower-complexity, higher-volume accounts. This role maximizes customer lifetime value through structured expansion selling, renewal leadership, and disciplined commercial execution, while leveraging digital and workflow-enabled engagement models rather than traditional high-touch service ownership.

What You’ll Do

Own and deliver expansion ARR and renewal outcomes within assigned accounts.

Identify, qualify, and close upsell and cross-sell opportunities aligned to customer value and portfolio fit.

Lead renewal strategy and execution, ensuring retention and appropriate pricing discipline.

Manage a high-volume install base using structured outreach, automation tools, and defined engagement cadences.

Execute shorter sales cycles across transactional to moderate complexity opportunities.

Build account plans focused on wallet-share growth and product adoption.

Maintain accurate forecasting and CRM documentation for expansion and renewal pipeline.

Coordinate cross-functional engagement with CX, Product, and Solutions teams while retaining commercial ownership.

Transition accounts requiring higher complexity handling to appropriate segment leaders when applicable.

Perform other duties and responsibilities as required to support business needs.

What You’ll Bring

Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.

Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.

Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high level.

May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations.

Actions may impact on the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources.

What You Offer

Typical experience: 3+ years in related role or experience.

Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.

Experience in account management, commercial growth, or expansion-focused sales roles.

Demonstrated ability to manage recurring revenue relationships.

Strong discovery and value articulation skills.

Experience using CRM systems and structured sales methodologies.

Preferred Qualifications

Education: University degree preferred.

Experience managing high-volume account portfolios.

Experience in subscription-based or recurring revenue environments.

Familiarity with renewal and expansion sales frameworks.

The expected On-Target Earnings (OTE) range for this position is $73,500+ consisting of base salary and variable incentive compensation. Actual compensation will be determined based on skills, experience, market location, and business needs.

Working Conditions & Physical Demands

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today’s data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including [CisionOne](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1582545697&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D279553938%26u%3Dhttps%253A%252F%252Fwww.cision.com%252F%26a%3DCisionOne&a=CisionOne), [Brandwatch](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=3012343804&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D3402596191%26u%3Dhttps%253A%252F%252Fwww.brandwatch.com%252F%26a%3DBrandwatch&a=Brandwatch), and [PR Newswire](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1961299488&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D160139869%26u%3Dhttps%253A%252F%252Fwww.cision.com%252Fpr-distribution-and-placement%252Fprnewswire%252F%26a%3DPR%2BNewswire&a=PR+Newswire), enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the [CEO Action for Diversity & Inclusion™ pledge](https://www.ceoaction.com/ceos/?Page=1&CompanyLetters=C&Sort=Alphabetical) and named a “Top Diversity Employer” for 2021 by [DiversityJobs.com](https://diversityjobs.com/).

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Cision, Inc. “the Company” only communicates with candidates and extends job offers through direct channels, not third parties.

Please review our [Global Candidate Data Privacy Statement](https://www.cision.com/careers/cision-candidate-privacy-notice/) to learn about Cision’s commitment to protecting personal data collected during the hiring process.

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[Apply now >](https://jobicy.com/jobs/156875-account-manager-i.md)

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