[All remote jobs](https://jobicy.com/jobs.md)[![TRM Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/34aa038c-221.png)](https://jobicy.com/company/trm-labs.md)[TRM Labs](https://jobicy.com/company/trm-labs.md) # Global Investigator – Triage (APAC) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/trm-labs.md)ShareRemote from[APAC](https://jobicy.com/job-region/apac.md)SalaryUndisclosedDepartment[Cybersecurity](https://jobicy.com/categories/cybersecurity.md)EmploymentFull TimeExperienceSeniorPublished25 Oct 2026Apply before24 Nov 2026Listing views41Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. TRM Labs is hiring a remote Global Investigator for its APAC triage operation, focused on disrupting crypto-enabled crime. The role validates AI-generated investigation outputs, enriches inbound complaints, and routes cases to asset-freeze, takedown, recovery, legal, or notification workflows. It requires one to three years of investigative or analytical experience, strong written communication, sound judgment, and daily practical use of AI tools. The investigator will work in a high-volume, rapidly changing environment with global handoffs and periodic on-call coverage for urgent incidents. This is an entry-to-mid-level operational investigation role with a clear path to deeper blockchain-analysis expertise. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires accurate decisions across hundreds of time-sensitive complaints while identifying meaningful AI errors and adapting to evolving crypto-crime patterns. High stakes, formal on-call duties, and ambiguous operating conditions raise the complexity beyond a standard analyst role. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$70,000US market range (per year)$55k–$90k0$99.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. Estimated annual USD market compensation for a remote early-career crypto investigations and intelligence triage role is approximately $55,000–$90,000, with an estimated midpoint of $70,000; the yearly cadence is inferred from the full-time role and market convention. ## Core skills Skills and capabilities most closely associated with this opportunity. [Investigative analysis](https://jobicy.com/jobs?search_keywords=Investigative%20analysis.md)[Crypto crime investigation](https://jobicy.com/jobs?search_keywords=Crypto%20crime%20investigation.md)[Blockchain analysis](https://jobicy.com/jobs?search_keywords=Blockchain%20analysis.md)[AI tool fluency](https://jobicy.com/jobs?search_keywords=AI%20tool%20fluency.md)[Complaint triage](https://jobicy.com/jobs?search_keywords=Complaint%20triage.md)[Risk assessment](https://jobicy.com/jobs?search_keywords=Risk%20assessment.md)[Case routing](https://jobicy.com/jobs?search_keywords=Case%20routing.md)[Data enrichment](https://jobicy.com/jobs?search_keywords=Data%20enrichment.md)[Pattern recognition](https://jobicy.com/jobs?search_keywords=Pattern%20recognition.md)[Incident response](https://jobicy.com/jobs?search_keywords=Incident%20response.md)[Written communication](https://jobicy.com/jobs?search_keywords=Written%20communication.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Shift handoffs](https://jobicy.com/jobs?search_keywords=Shift%20handoffs.md)[On-call operations](https://jobicy.com/jobs?search_keywords=On-call%20operations.md) Sample interview questionsHow would you assess whether an AI-generated complaint disposition should be routed for asset freezing, further investigation, or closure?I would first verify the underlying selectors, transaction evidence, and links between entities against trusted data sources. I would look for indicators of fraud, confidence gaps, duplicate or merged entities, and urgency factors such as active fund movement. I would document the rationale, assign the appropriate disposition, and escalate ambiguous or high-impact cases using the defined workflow. Describe a time you identified an error in an automated or data-driven process. I would explain the signal that prompted review, how I compared the automated result with source evidence, and how I quantified the potential impact. I would then describe the corrective action, such as updating a rule, adding a review checkpoint, or improving documentation, and how I monitored whether the issue recurred. How do you maintain quality when processing a large volume of time-sensitive cases? I use a consistent triage framework that separates immediate risk signals from supporting context and defines clear escalation thresholds. I prioritize cases by urgency and harm, keep concise records of decisions, and use checklists for repeatable validation steps. Regular calibration with teammates helps maintain accuracy without slowing the queue unnecessarily. What does effective AI fluency mean in an investigative role? Effective AI fluency means using AI to accelerate research, organize information, and surface hypotheses while retaining responsibility for the final judgment. I would test outputs against primary evidence, recognize likely failure modes such as false positives or overconfident conclusions, and avoid treating generated content as verified fact. The goal is better speed and quality, not blind automation. How would you handle a high-priority incident during an on-call shift when information is incomplete? I would establish the immediate facts, preserve available evidence, assess potential harm and time sensitivity, and notify the appropriate stakeholders through the incident process. I would make the best reversible decision supported by the evidence, clearly label uncertainties, and maintain an audit trail for the next shift. I would then provide a structured handoff so follow-up work continues without losing critical context. Opportunity details ## About this role. ### Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM’s platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. As a Global Investigator on the triage team, you will be the first line of operational defence in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close. The impact you will have: * Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline. * Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream. * Enrich complaint selectors using a stack of more than forty commercial data-source integrations. * Own clean shift handoffs so the around-the-clock operation never drops a lead, providing EMEA-hours coverage that keeps the queue moving while colleagues in other regions are offline. What we’re looking for: * Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise. * Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong. * Excitement to deepen blockchain analysis skills. * Comfort operating in a fast-paced, fluid environment where the project’s scope and emphasis may shift quarter to quarter. * Strong written and verbal communication. About the Team: * The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development. Team Operating Rhythms: * Daily schedule: standard business hours in your local time zone. * Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage. On-Call Responsibilities: * Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters. * Weekly rotation, with occasional weekend coverage as needed. Learn about TRM Speed in this position: * React quickly to incoming complaint surges and live takedown events. * Continuously learn new patterns in crypto-enabled crime. ### Application Instructions If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role. If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered. ### Interviewing with TRM Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview. * Recruiter Intro: Qualifications, motivations, and alignment with the role. * Hiring Manager: Deep dive into your relevant experience, skills, and impact. * First Round: 1–2 interviews focused on the skills most critical to the role. * Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM. * References: Former colleagues who can provide insight into your work and impact. * Offer: Congrats! Your recruiter will present the offer and compensation details. * Welcome to TRM: We’re excited to build a safer world with you! Your recruiter will share your specific interview plan and preparation guidance along the way. ### AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: * Accelerate repeatable workflows * Structure and solve problems * Improve output quality * Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. ### Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: * Priorities and targets to change quickly * Operating with a high degree of ambiguity * A high level of personal ownership and accountability * Close collaboration across teams and functions * Frequent, high-touch communication * Creative problem-solving and out-of-the-box thinking * A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. ### Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. * Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. * Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. * Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. ### Join our Mission At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. ### Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our [Privacy Policy](https://www.trmlabs.com/policies/privacy-policy). We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at [privacy@trmlabs.com](mailto:privacy@trmlabs.com). To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this [form](https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog). No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [form](https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog). ### Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Show more [Apply now >](https://jobicy.com/jobs/156961-global-investigator-triage-apac.md) > Annual salary information is not provided for this position. 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