[All remote jobs](https://jobicy.com/jobs.md)[![Getlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/06/d1cccc9f9f79c0f5eced2145900f943a.jpg)](https://jobicy.com/company/getlabs.md)[Getlabs](https://jobicy.com/company/getlabs.md) # Field Phlebotomy Supervisor – Northern California Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/getlabs.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 95k–105k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceOpen levelPublished25 Oct 2026Apply before24 Nov 2026Listing views45Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Getlabs is hiring a Field Phlebotomy Supervisor to lead mobile phlebotomy operations in Northern California and support a high-quality at-home diagnostics experience. The supervisor will manage and hire hourly phlebotomists, conduct competency and performance assessments, review appointments for safety and compliance, and address employee concerns. The role also owns schedule adjustments, timecard and expense approvals, recordkeeping, budget support, and escalated patient communications. Success requires phlebotomy certification, leadership experience, strong customer-service judgment, and comfort operating independently in an evolving startup environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a demanding healthcare operations leadership role because it combines clinical-quality oversight, people management, compliance, scheduling, and patient escalation handling. The supervisor must make sound decisions amid ambiguity while maintaining reliable service across a mobile workforce. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$100,000US market range (per year)$90k–$120k0$132k AI insightThe employer discloses an annual base salary range of USD 95,000–105,000, with a midpoint of USD 100,000. An estimated US market range for a field phlebotomy supervisor with people-management and mobile-operations responsibilities is USD 90,000–120,000 annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Phlebotomy](https://jobicy.com/jobs?search_keywords=Phlebotomy.md)[Clinical operations](https://jobicy.com/jobs?search_keywords=Clinical%20operations.md)[Team leadership](https://jobicy.com/jobs?search_keywords=Team%20leadership.md)[Mobile workforce supervision](https://jobicy.com/jobs?search_keywords=Mobile%20workforce%20supervision.md)[Patient experience](https://jobicy.com/jobs?search_keywords=Patient%20experience.md)[Healthcare compliance](https://jobicy.com/jobs?search_keywords=Healthcare%20compliance.md)[Quality assurance](https://jobicy.com/jobs?search_keywords=Quality%20assurance.md)[Competency assessments](https://jobicy.com/jobs?search_keywords=Competency%20assessments.md)[Performance management](https://jobicy.com/jobs?search_keywords=Performance%20management.md)[Staff onboarding](https://jobicy.com/jobs?search_keywords=Staff%20onboarding.md)[Scheduling](https://jobicy.com/jobs?search_keywords=Scheduling.md)[Customer service escalation](https://jobicy.com/jobs?search_keywords=Customer%20service%20escalation.md)[Budget management](https://jobicy.com/jobs?search_keywords=Budget%20management.md)[Google Workspace](https://jobicy.com/jobs?search_keywords=Google%20Workspace.md)[Medical recordkeeping](https://jobicy.com/jobs?search_keywords=Medical%20recordkeeping.md) Sample interview questionsHow would you ensure consistent quality and safety across a geographically distributed team of mobile phlebotomists?I would establish regular appointment audits, competency checks, and clear documentation standards, then use findings to provide timely coaching. I would track recurring issues, confirm corrective actions, and recognize strong performance so quality expectations remain visible and consistent. Describe how you would handle a patient escalation involving a delayed or unsuccessful appointment. I would first listen carefully, acknowledge the impact on the patient, and gather the facts from scheduling and the phlebotomist’s notes. I would coordinate the quickest safe resolution, communicate clear next steps, document the incident, and review whether a process or coaching change is needed to prevent recurrence. What is your approach to onboarding a newly hired mobile phlebotomist? I would use a structured onboarding plan covering company procedures, patient communication, safety, documentation, technology, and route expectations. I would pair training with observed appointments and formal competency validation before allowing independent work, followed by early check-ins to reinforce performance. How do you balance staff scheduling needs with patient demand and service-level expectations? I review daily and weekly demand, available capacity, geographic coverage, and individual availability to identify risks early. I make data-informed adjustments, communicate changes promptly, and maintain contingency coverage where possible while remaining mindful of staff workload and patient commitments. Tell us about a time you managed performance concerns on a clinical or service team. I would address concerns promptly using specific, documented examples and a private, respectful conversation. I would clarify the required standard, agree on a measurable improvement plan with follow-up dates, provide coaching or resources, and apply progressive accountability consistently if improvement does not occur. Opportunity details ## About this role. [Getlabs](https://getlabs.com/partners) is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role: We are currently seeking a full-time Field Phlebotomy Supervisor interested in joining a high-growth stage startup. The mandate of the Field Phlebotomy Supervisor is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible. The Field Phlebotomy Supervisor oversees the quality of territories patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patient’s expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly. This position is currently limited to candidates residing within a one-hour commute of the San Francisco Bay Area. ### At Getlabs, you will: * Supervise a team of mobile phlebotomists in one or more geographical markets * Assess work performance and perform appointment reviews for compliance, quality, and safety on a regular basis; accurately report all findings * Administer disciplinary action as appropriate * Interview and hire new mobile phlebotomists * Effectively and efficiently onboard new hires * Complete new hire and annual competency assessments for team * Ensure accurate order and patient appointment record-keeping * Administer performance reviewsHandle employee concerns and grievances * Review daily/weekly schedules for team and make schedule adjustments as needed; organize, plan, and assign work * Plan and manage a budget * Assist with day-to-day customer service and manager-level escalations including interactions with patients via inbound calls, outbound calls, emails, and other communication platforms * Review and approve team timecards and expenses ### What we are looking for: * At least 2 years of management experience in a leadership position is required * Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT) In-depth knowledge of phlebotomy duties, responsibilities and techniques a plus! * Proven track record in providing exceptional customer service * Strong communication skills; both written and verbal (Google suite a plus) * A disciplined worker who can work independently or in a team environment * Reliable transportation and clean driving record * Competency with Google applications and willingness to embrace new technology * A proven ability to handle ambiguity in the absence of defined systems and processes ### We have great benefits to make your life easier so you can focus on what you’re best at: * Competitive annual salary ranging $95,000-$105,000 * Valuable stock option plan * Medical, dental and vision insurance options * Flexible and unlimited vacation * A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues! ### Compensation ### Additional Information The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients. Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. 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