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# Solution Architect

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/smartling.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 100k–120k / yrDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceSeniorPublished25 Oct 2026Apply before24 Nov 2026Listing views44Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Smartling seeks a customer-facing Solution Architect / Technical Implementation Manager to lead enterprise localization-platform integrations. The role gathers business and technical requirements, designs scalable solutions, and guides customers through implementation, workshops, and complex troubleshooting. Candidates need practical web-technology, REST API, scripting, and stakeholder-management experience, with CDN, CMS, observability, and localization knowledge preferred. This is a remote-first US role limited to candidates in Eastern and Central time zones. The stated total pay range is $100,000–$120,000 USD, with offers varying by location and experience.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines hands-on integration architecture with ambiguous customer problems, requiring sound technical judgment across APIs, web systems, and implementation constraints. It also demands clear communication with both technical and business stakeholders while driving multiple implementations forward.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$110,000US market range (per year)$95k–$130k0$143k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a total pay range of $100,000–$120,000 USD. The yearly cadence is inferred from the range magnitude and the context of a full-time US technical professional role. Estimated US market compensation for comparable solution architecture and technical implementation roles is approximately $95,000–$130,000 USD per year.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Solution architecture](https://jobicy.com/jobs?search_keywords=Solution%20architecture.md)[Technical implementation](https://jobicy.com/jobs?search_keywords=Technical%20implementation.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[HTTP](https://jobicy.com/jobs?search_keywords=HTTP.md)[HTML](https://jobicy.com/jobs?search_keywords=HTML.md)[CSS](https://jobicy.com/jobs?search_keywords=CSS.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[Scripting](https://jobicy.com/jobs?search_keywords=Scripting.md)[Requirements gathering](https://jobicy.com/jobs?search_keywords=Requirements%20gathering.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Customer workshops](https://jobicy.com/jobs?search_keywords=Customer%20workshops.md)[Technical troubleshooting](https://jobicy.com/jobs?search_keywords=Technical%20troubleshooting.md)[Content management systems](https://jobicy.com/jobs?search_keywords=Content%20management%20systems.md)[Nginx](https://jobicy.com/jobs?search_keywords=Nginx.md)[Localization](https://jobicy.com/jobs?search_keywords=Localization.md)

Sample interview questionsHow would you approach designing an integration for a customer with multiple CMS platforms and a complex localization workflow?I would begin with discovery sessions to map content sources, users, translation triggers, approval paths, security requirements, and failure points. I would then define an integration architecture using supported APIs or connectors, document data flows and ownership, validate it through a pilot, and create monitoring and operational guidance before scaling the rollout.

Describe how you would troubleshoot an API integration that intermittently fails in production.

I would first collect timestamps, request identifiers, error responses, payload samples, and recent deployment changes. I would isolate whether the issue is caused by authentication, rate limits, network behavior, payload validation, or an upstream dependency, then reproduce it safely where possible and communicate clear findings, mitigation steps, and a permanent fix.

How do you explain a technical implementation trade-off to a non-technical stakeholder?

I connect the technical choice to business outcomes such as delivery speed, operational risk, cost, and scalability. I avoid unnecessary jargon, present a small number of viable options with recommendations, and confirm that stakeholders understand the impact on timeline, maintenance, and customer experience.

What practices help ensure a customer implementation remains sustainable after launch?

I prioritize documented architecture, clear ownership, reusable configuration, observability, error handling, and training for administrators and technical teams. I also define success metrics, establish an escalation process, and conduct a post-launch review to identify improvements and adoption risks.

How have you used scripting or web technologies to improve an implementation process?

I use scripts to automate repetitive validation, transform content or metadata, test API calls, and generate implementation reports. Familiarity with HTTP, JavaScript, HTML, and CSS also helps me diagnose browser-based behavior and collaborate effectively with customer engineering teams.

Opportunity details

## About this role.

Overview

Smartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list. We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started.

The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.

The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role. We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the East and Central time zones only at this time.

You Will

* Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
* Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
* Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
* Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
* Stay curious about new technologies, develop new tools, and contribute to process improvement

You Have

* A bachelor’s degree in Computer Science, Engineering or a related field, or equivalent practical experience
* 3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
* Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
* 2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
* Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
* Ability to drive outcomes despite complexity, ambiguity or changing scope
* Familiarity with at least one programming/scripting language and able to read/write scripts
* A home office setup conducive for working remotely, and ability to work effectively as a remote team member*

Preferred but not required

* Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
* Familiarity with Content Management Systems (CMS)
* Software development experience
* Experience with file engineering and regular expressions
* Hands-on experience with Splunk, Kibana or similar technologies
* Experience with translation, localization, and internationalization processes and/or fluency in multiple languages

You Will Enjoy

* Freedom 🏡 – we are remote-first
* Growth – an opportunity to learn and advance your career
* Wealth 💰 – we offer a competitive salary and 401(k) + company match
* Wellness – health insurance; free medical plan for you and your family
* Balance – flexible PTO + 11 holidays; generous parental leave
* Culture 🤝- an energetic, value-driven, and fun culture and team spirit
* Bonus – employee referral program and Apple equipment

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use the E-Verify platform for work authorization verifications.

The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

Show more

[Apply now >](https://jobicy.com/jobs/157021-solution-architect-4.md)

*

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