[All remote jobs](https://jobicy.com/jobs.md)[![Keyfactor, Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/ba8ae349-221.png)](https://jobicy.com/company/keyfactor-inc.md)[Keyfactor, Inc.](https://jobicy.com/company/keyfactor-inc.md) # Strategic Account Director Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/keyfactor-inc.md)ShareRemote from[Netherlands](https://jobicy.com/job-region/netherlands.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished26 Oct 2026Apply before25 Nov 2026Listing views47Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Keyfactor is seeking a senior Strategic Account Director to grow revenue within an existing enterprise customer portfolio in the cybersecurity sector. The role centers on identifying expansion opportunities, building executive stakeholder relationships, creating account plans, and leading upsell, cross-sell, and renewal negotiations. The successful candidate will partner closely with product, marketing, and customer success teams while forecasting pipeline, account health, and revenue outcomes. Strong knowledge of IT security, risk management, compliance frameworks, and complex enterprise sales is essential. The position involves up to 40% travel and requires comfort operating in a fast-paced, strategic environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, quota-oriented enterprise sales role requiring strategic ownership of complex accounts, security-domain credibility, and sophisticated commercial negotiations. Success depends on independently coordinating multiple internal teams and senior customer stakeholders while managing frequent travel. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$155,000US market range (per year)$130k–$210k0$231.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer pay amount is disclosed; “Salary will be commensurate with experience” is not a numeric salary range. The yearly cadence is inferred from the senior full-time Strategic Account Director role. Estimated annual USD compensation for market comparison is $130,000–$210,000, with an illustrative job median of $155,000; these are AI estimates, not employer-provided figures. ## Core skills Skills and capabilities most closely associated with this opportunity. [Strategic account management](https://jobicy.com/jobs?search_keywords=Strategic%20account%20management.md)[Enterprise sales](https://jobicy.com/jobs?search_keywords=Enterprise%20sales.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[Account planning](https://jobicy.com/jobs?search_keywords=Account%20planning.md)[Contract negotiation](https://jobicy.com/jobs?search_keywords=Contract%20negotiation.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Customer retention](https://jobicy.com/jobs?search_keywords=Customer%20retention.md)[Cybersecurity](https://jobicy.com/jobs?search_keywords=Cybersecurity.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Security compliance](https://jobicy.com/jobs?search_keywords=Security%20compliance.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Revenue growth](https://jobicy.com/jobs?search_keywords=Revenue%20growth.md) Sample interview questionsHow would you identify and prioritize expansion opportunities across an existing enterprise account portfolio?I would combine account-health indicators, product-usage data, renewal timing, stakeholder mapping, and business-change signals to identify opportunities. I would then prioritize them by customer value, likelihood to close, strategic fit, and the customer problem we can solve, documenting next steps in an account plan. Describe your approach to building credibility with senior stakeholders in a cybersecurity account. I begin by understanding the customer’s security priorities, regulatory pressures, risk profile, and business objectives. I use that context to have outcome-focused conversations, bring in technical experts when needed, and maintain a consistent cadence of value reviews so stakeholders see measurable progress and relevant recommendations. How do you manage a complex upsell negotiation involving several customer decision-makers and internal teams? I establish mutual success criteria, map decision-makers and potential blockers, and align internal product, legal, security, and customer-success partners early. I keep the process transparent with a documented close plan, address commercial and technical concerns directly, and ensure the proposed terms create value for both parties. What account-health metrics would you use to reduce churn risk and support expansion planning? I would monitor product adoption, utilization trends, support activity, executive engagement, renewal dates, satisfaction signals, unresolved risks, and commercial pipeline. Together, these indicators reveal where intervention is needed and where customers are best positioned to gain value from additional solutions. How do you maintain forecast accuracy in a rapidly changing enterprise sales environment? I use defined deal stages with evidence-based exit criteria, validate customer commitment and decision processes regularly, and distinguish upside opportunities from committed business. Frequent account reviews with cross-functional partners help surface risks early and keep forecast assumptions current. Opportunity details ## About this role. About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor! Title: Strategic Account Director Location: Stockholm, Sweden or Netherlands (Remote) Experience: Senior Level Function: Sales Industry: Computer and Network Security Job Summary The Strategic Account Director is responsible for driving revenue growth through expansion deals within the existing customer base. This role focuses on identifying upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet client needs. Success in this position is measured by the ability to expand accounts and increase customer lifetime value. Job Responsibilities * Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services. * Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention. * Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities. * Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals. * Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics. * Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives. * Act as a point of escalation for any issues, ensuring swift resolution to maintain client satisfaction and minimize potential churn risks. * Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts. Minimum Qualifications, Education, and Skills * Bachelor’s degree in Business Administration, Technology, or equivalent experience. * Comprehensive understanding of the IT Security landscape and emerging trends. * Expertise in risk management and security compliance frameworks. * Knowledge of advanced technologies and their implications for the IT Security sector. * Exceptional ability to develop and execute high-level strategic plans that drive growth. * Expertise in the IT Security industry with an emphasis on market trends and dynamics. * Strong indirect leadership skills to inspire and guide teams. • Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values. * Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration. * Strong problem-solving skills to address complex challenges effectively. Travel Requirements * Up to 40% travel required. Compensation Salary will be commensurate with experience.  Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  Here are just some of the initiatives that make our culture special:   * Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. * Comprehensive benefit coverage globally. * Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. * Competitive time off globally. * Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. * DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. * The Keyfactor Alliance Program to support DEIB efforts. * Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. * Global Volunteer Day, company non-profit matching, and 3 volunteer days off. * Monthly Talent development and Cross Functional meetings to support professional development. * Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member:   Trust is paramount.   We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   Customers are core.   We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   Innovation never stops, it only accelerates.   The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   We deliver with agility.    We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   United by respect.    Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   Teams make “it” happen.   Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. [Keyfactor Privacy Notice](https://www.keyfactor.com/privacy-policy/) Show more [Apply now >](https://jobicy.com/jobs/157127-strategic-account-director.md) > Annual salary information is not provided for this position. 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