[All remote jobs](https://jobicy.com/jobs.md)[![Imprint logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2024/02/a28c5741-221.jpeg)](https://jobicy.com/company/imprint.md)[Imprint](https://jobicy.com/company/imprint.md) # Senior Delivery Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/imprint.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 150k–200k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished26 Oct 2026Apply before25 Nov 2026Listing views35Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Imprint is hiring a Senior Delivery Manager to lead end-to-end implementations and product expansions for fintech and payments partners. The role manages several concurrent workstreams from scoping and integration planning through testing, launch, and stabilization. It serves as the primary delivery contact across external partners and internal product, engineering, compliance, and go-to-market teams. Success requires strong payments-domain knowledge, technical fluency with APIs and integrations, disciplined risk management, and executive-level stakeholder communication. The manager will also improve delivery processes and promote AI-enabled workflow efficiency. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, high-accountability delivery position requiring ownership of multiple technical partner implementations in the regulated payments domain. It combines complex integration coordination, stakeholder influence, risk escalation, and practical knowledge of card networks, ACH, APIs, and e-commerce platforms. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$175,000US market range (per year)$160k–$210k0$231.00k AI insightThe employer discloses a yearly base-compensation range of $150,000–$200,000 USD, with a midpoint of $175,000. For a US-based senior technical delivery manager with payments and implementation experience, an estimated market range is $160,000–$210,000 USD per year. The stated range is credible and broadly aligned with the role's seniority, fintech specialization, and multi-partner delivery scope. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical delivery management](https://jobicy.com/jobs?search_keywords=Technical%20delivery%20management.md)[Program management](https://jobicy.com/jobs?search_keywords=Program%20management.md)[Payments infrastructure](https://jobicy.com/jobs?search_keywords=Payments%20infrastructure.md)[Payment processing](https://jobicy.com/jobs?search_keywords=Payment%20processing.md)[Card networks](https://jobicy.com/jobs?search_keywords=Card%20networks.md)[ACH](https://jobicy.com/jobs?search_keywords=ACH.md)[API integrations](https://jobicy.com/jobs?search_keywords=API%20integrations.md)[E-commerce platforms](https://jobicy.com/jobs?search_keywords=E-commerce%20platforms.md)[Partner implementation](https://jobicy.com/jobs?search_keywords=Partner%20implementation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Project planning](https://jobicy.com/jobs?search_keywords=Project%20planning.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Executive communication](https://jobicy.com/jobs?search_keywords=Executive%20communication.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md) Sample interview questionsHow have you managed multiple technical implementation workstreams with competing timelines and dependencies?I establish a shared delivery plan for each program with clear milestones, owners, dependencies, risks, and success criteria. I use a consistent operating cadence for status reviews and escalation, then prioritize issues based on customer impact, launch criticality, and cross-program dependencies. Describe your experience with payments integrations and the technical concepts you would need to manage in this role. I am comfortable coordinating work involving payment processing flows, card networks, ACH, APIs, data exchange, testing, and operational readiness. While solutions engineers own detailed technical design, I ensure scope, dependencies, decisions, and partner responsibilities are clear so technical issues are resolved quickly without compromising launch quality. How do you handle a partner escalation that threatens a planned launch date? I first clarify the facts, impact, owner, and decision deadline, then bring the appropriate internal and partner stakeholders together around options. I communicate a concise recovery plan that identifies the root issue, mitigation steps, trade-offs, and revised milestones, while maintaining regular updates until closure. What would you do in your first 90 days to improve delivery consistency? I would learn the existing implementation lifecycle and portfolio, build relationships with solutions engineering and cross-functional teams, and identify recurring sources of delay or ambiguity. I would then standardize practical artifacts such as scope templates, dependency trackers, risk registers, launch-readiness criteria, and executive status reporting. How would you use AI tools to improve a delivery organization without reducing quality or security? I would target low-risk, repeatable work such as meeting summaries, status-report drafts, action-item extraction, documentation organization, and risk-pattern analysis. Any use would follow approved security practices, retain human review for decisions and external communication, and be measured against concrete outcomes such as cycle time, clarity, and error reduction. Opportunity details ## About this role. ### Who We Are Imprint helps the world’s best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, [Booking.com](http://Booking.com), H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we’re building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. The Team The Solutions Engineering team at Imprint is responsible for delivering seamless, high-quality partner implementations from scoping through go-live and beyond. We work directly with brand partners and cross-functionally with product, engineering, and go-to-market teams to ensure every integration meets Imprint’s quality standards and sets our partners up for long-term success. The team is led by our Head of Solutions Engineering and includes four Lead Solutions Engineers who own the technical execution of partner programs. What You’ll Do As the Senior Delivery Manager on the Solutions Engineering team, you will own the end-to-end delivery of partner implementations, ensuring our brand partners have a seamless experience throughout the delivery lifecycle. You will manage multiple concurrent implementation workstreams, coordinate across internal teams and external partners, and own the technical relationships with our partners. Key Responsibilities Partner Expansion and Delivery * Lead the delivery of new features, capabilities, and product expansions for existing partner programs * Translate partner and business goals into clear project plans, milestones, dependencies, and success criteria * Manage multiple concurrent initiatives from initial scoping through testing, launch, and post-launch stabilization * Build and maintain delivery timelines and status reporting to keep stakeholders aligned on progress and priorities Stakeholder Management: * Serve as the primary delivery point of contact for partner stakeholders and internal teams, aligning product, engineering, compliance, and go-to-market functions to hit delivery milestones on time and at quality * Build trusted relationships with partner teams and internal leadership to influence decisions and drive accountability Technical Coordination: * Work closely with Lead Solutions Engineers to define integration scope, troubleshoot technical issues in real time, and guide partners through APIs, payment processing flows, and operational dependencies * Develop a working understanding of partner systems, e-commerce platforms, and the payments ecosystem to provide actionable feedback on integration frameworks Process and Tooling: * Build and refine delivery processes, frameworks, and reporting to increase visibility, reduce cycle time, and improve the consistency of partner implementations * Leverage AI tools and technologies to drive efficiency across the delivery lifecycle and champion their adoption across the team Cross-Functional Collaboration: * Partner with product and engineering teams to drive delivery priorities, surface partner feedback, and ensure integration solutions are scalable and aligned with Imprint’s platform roadmap Risk and Escalation Management: * Proactively identify delivery risks, develop mitigation plans, and escalate issues with clear context and recommended solutions Your First 90 Days Within your first 90 days, you will be fully embedded in the Solutions Engineering team and independently owning a portfolio of partner implementations end to end. You will have built strong working relationships with Lead Solutions Engineers, product, engineering, and go-to-market stakeholders. You will be driving delivery cadences, stakeholder communication, and milestone tracking across your programs, and contributing to delivery playbooks and process improvements that raise the bar for how we implement. What We Look For * 7+ years of experience in technical delivery management, program management, or complex integration delivery, with meaningful time spent in payments, fintech, or financial services * Proven ability to manage multiple concurrent, multi-stakeholder implementation projects with a structured and analytical approach * Strong understanding of payments infrastructure including payment processing, card networks, ACH, and related systems * Experience working directly with external partners or clients during technical implementations, with the ability to navigate both technical discussions with engineering teams and commercial conversations with partner stakeholders * Familiarity with APIs, system integrations, and e-commerce platforms * Excellent written and verbal communication skills across technical and non-technical audiences, with the ability to present clearly to executive stakeholders * High level of ownership with the ability to proactively drive priorities, unblock teams, and push programs to completion * Curiosity about AI tools and a willingness to explore how emerging technologies can enhance delivery speed and quality * Experience in co-branded credit card programs or card issuing/processing is a plus * Collaborative mindset with a problem-solving approach and strong attention to detail ### Perks & Benefits * Competitive compensation and equity packages * Leading configured work computers of your choice * Flexible paid time off * Fully covered, high-quality healthcare, including fully covered dependent coverage * Additional health coverage includes access to One Medical and the option to enroll in an FSA * 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents * Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together. 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