[All remote jobs](https://jobicy.com/jobs.md)[![RevenueCat logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/09/e9b2999e3e7950f153097909d027dda2.jpg)](https://jobicy.com/company/revenuecat.md)[RevenueCat](https://jobicy.com/company/revenuecat.md)

# GTM Operations Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/revenuecat.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md), [Canada](https://jobicy.com/job-region/canada.md), [EMEA](https://jobicy.com/job-region/emea.md)+1 more, [LATAM](https://jobicy.com/job-region/latam.md)SalaryUSD 158k–158k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished26 Oct 2026Apply before25 Nov 2026Listing views52Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

RevenueCat is hiring a hands-on GTM Operations Manager to improve the systems and workflows connecting Sales, Marketing, and Customer Growth. The individual contributor will own lead routing, lifecycle execution, data quality, automation, monitoring, reporting, and documentation from problem definition through ongoing optimization. Success requires practical Salesforce and marketing automation experience, strong cross-system troubleshooting, and the ability to build and evaluate AI-enabled workflows. The role supports a remote-first team and emphasizes independent delivery, reliable operational processes, and clear stakeholder communication.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThis role requires end-to-end ownership of business-critical workflows across CRM, marketing automation, data, and AI tools. It demands careful debugging, dependable production delivery, and the judgment to balance speed with data quality and operational risk.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$158,000US market range (per year)$140k–$180k0$198.00k

AI insightThe employer discloses annual compensation of $158,000 USD. For a GTM Operations Manager with hands-on Salesforce, marketing automation, data-quality, and workflow-automation responsibilities in the US market, an estimated annual market range is $140,000–$180,000 USD.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[GTM operations](https://jobicy.com/jobs?search_keywords=GTM%20operations.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Marketing automation](https://jobicy.com/jobs?search_keywords=Marketing%20automation.md)[Lead routing](https://jobicy.com/jobs?search_keywords=Lead%20routing.md)[Lifecycle marketing](https://jobicy.com/jobs?search_keywords=Lifecycle%20marketing.md)[Customer.io](https://jobicy.com/jobs?search_keywords=Customer.io.md)[Data quality management](https://jobicy.com/jobs?search_keywords=Data%20quality%20management.md)[Workflow automation](https://jobicy.com/jobs?search_keywords=Workflow%20automation.md)[CRM administration](https://jobicy.com/jobs?search_keywords=CRM%20administration.md)[AI workflow design](https://jobicy.com/jobs?search_keywords=AI%20workflow%20design.md)[Looker reporting](https://jobicy.com/jobs?search_keywords=Looker%20reporting.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[API integrations](https://jobicy.com/jobs?search_keywords=API%20integrations.md)[Webhook troubleshooting](https://jobicy.com/jobs?search_keywords=Webhook%20troubleshooting.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md)

Sample interview questionsDescribe a GTM workflow you owned from problem definition through launch and ongoing improvement.I would explain the initial business problem, map the involved systems and owners, define measurable success criteria, build and test the workflow, and monitor results after rollout. I would also describe how I documented the process and incorporated user feedback into later iterations.

How would you investigate a failed lead handoff between Salesforce and a marketing automation platform?

I would trace the record and event path across both systems, beginning with source data, field mappings, eligibility rules, automation logs, and sync status. I would validate assumptions with representative records, isolate the root cause, implement a safe fix, and add monitoring or alerts to detect recurrence.

How do you prevent lifecycle campaigns from reaching the wrong audience or triggering twice?

I use explicit inclusion and exclusion criteria, validate identity and relationship fields, test edge cases with controlled records, and review trigger timing and re-entry rules. Before launch, I perform campaign QA and establish reporting that identifies unexpected volume, duplicate sends, and failed syncs.

Tell us about an AI-enabled operational workflow you built or improved.

I would describe the operational task, such as account research or enrichment, the workflow and human-review safeguards I implemented, and how I evaluated output quality. I would include failure modes I observed, changes made to improve reliability, and measurable time or quality improvements.

How would you measure whether a new GTM automation is successful?

I would define baseline and target metrics before implementation, such as handoff completion rate, routing speed, data freshness, campaign delivery time, exception volume, and user adoption. I would monitor these measures after launch, gather qualitative stakeholder feedback, and adjust the workflow where results reveal gaps.

Opportunity details

## About this role.

RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC’s S18 batch, we’ve grown into the default monetization platform for mobile.

We’re in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.

We’re a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.

This isn’t the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You’ll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you’ve worked with. If that sounds energizing rather than exhausting, keep reading.

The role

We’re looking for a GTM Operations Manager to build and improve the workflows that connect our go-to-market teams.

A promising account signs up. Does the right person find out, with enough context to act? A customer becomes eligible for a new product. Do they receive useful guidance? A data sync fails overnight. Do we catch it before it affects a campaign, account handoff, or business decision?

You’ll help make those things work reliably.

You’ll join an existing GTM Operations team, working closely with @Nathan Bellehsen on Salesforce and Sales systems and @Masha Tsaryk on Marketing and customer-lifecycle systems. Your initial focus will be lead handoffs and lifecycle execution: the data, automation, quality checks, and reporting that turn customer signals into useful action.

This is a hands-on individual-contributor role. You’ll own agreed projects from understanding the problem through building, testing, rollout, and ongoing improvement. Experienced teammates will provide context, help set priorities, and partner with you on architectural decisions. Within that direction, we expect you to make progress independently and flag problems early.

Our stack includes Salesforce, [Customer.io](http://Customer.io), Clay, Looker, automation tools, and a growing set of AI workflows. You don’t need to know every tool. You do need to understand how systems connect and enjoy figuring out why something isn’t working.

Why we’re hiring for this role now

RevenueCat’s GTM organization is growing across Sales, Marketing, and Customer Growth. We’re developing more deliberate ways to identify promising accounts, help customers adopt our products, and turn successful one-to-one work into programs that reach many more people.

Our operations team already supports the systems behind that work. We need more capacity to take important workflows from “this could work” to something dependable that people use every day.

You’ll help us ship those improvements while making the existing operation easier to run: fewer manual handoffs, clearer ownership, more trustworthy data, and less time spent solving the same problem twice.

What you’ll be responsible for

*

Own selected GTM workflows end-to-end. Translate a business problem into a practical solution, agree how success will be measured, build and test it, and stay responsible after launch.

*

Make lead and account handoffs dependable. Build and improve enrichment, qualification, routing, alerts, and follow-up visibility. Help ensure important signals reach a named owner, and make missed or failed handoffs visible.

*

Put lifecycle programs into production. Partner with Marketing and Customer Growth on audience definitions, triggers, exclusions, data syncs, campaign QA, and measurement. Turn repeatable requests into workflows and templates teammates can use.

*

Keep data connected and usable. Trace how account, contact, and product-usage data moves between systems. Investigate stale records, duplicates, mismatched relationships, and failed syncs; fix what you can and work with the relevant system or Data owner on deeper issues.

*

Build automation that holds up in everyday use. Test realistic scenarios and edge cases, monitor failures, and make it clear how to recover when something breaks. Bring consequential changes to the relevant system owner before rollout.

*

Use AI where it improves the work. Build or improve workflows for tasks such as enrichment, research, qualification, and quality checks. Evaluate the output, understand the failure modes, and measure whether the result saves time or improves quality.

*

Make what you build understandable and useful. Document your workflows, enable the people using them, gather feedback, and improve adoption. Share knowledge so another teammate can operate and troubleshoot your work. Keep documentation current as workflows change, and fill gaps in the existing processes you take on.

*

Make operational performance visible. Build and maintain reports that help teams understand workflow health, handoff gaps, campaign execution, and adoption. Work with senior Ops teammates and Data on consistent definitions.

What you’ll need to be successful

*

3+ years of hands-on experience in GTM, revenue, marketing, sales, or customer operations.

*

Practical Salesforce experience. You understand objects, relationships, fields, flows, and how data moves through the system. You have built or changed things yourself.

*

Experience building in a marketing automation platform such as [Customer.io](http://Customer.io), HubSpot, Marketo, Braze, or Iterable, including segmentation, triggers, and integrations.

*

Experience building something useful with AI. You can explain the problem, your contribution, how you checked the result, what failed, and what you changed. A sanitized walkthrough is welcome; we don’t expect confidential work from a previous employer.

*

Strong troubleshooting and analytical judgment. You can trace a problem across systems, check your assumptions against data, and distinguish a symptom from its cause.

*

Ownership and follow-through. You can take an agreed problem, work through ambiguity, communicate tradeoffs, and deliver without needing every step assigned.

*

Clear written communication. You keep stakeholders informed, document decisions, and explain technical problems in language others can act on.

*

Care for the details. You think about the wrong audience, missing record, duplicate trigger, or failed handoff before it becomes someone else’s problem.

*

Learning agility and adaptability. You can transfer what you know to unfamiliar tools and adjust your plan when priorities change, while keeping commitments and stakeholders informed.

Ideally, you

*

Have worked in a product-led or usage-based business with both self-service and Sales-assisted customers.

*

Have connected CRM, marketing automation, customer-success, or product-usage systems.

*

Can use SQL, APIs, webhooks, or lightweight scripts to investigate data and connect tools.

*

Have improved adoption of an internal tool or replaced repeated manual work with a maintained workflow.

*

Have supported customer onboarding, product adoption, lifecycle education, or account-coverage programs.

What success looks like

Within the first month, you’ll:

*

Learn how customers move through RevenueCat and how our GTM teams support them.

*

Map an initial workflow with @Nathan Bellehsen and @Masha Tsaryk, including its data sources, owners, dependencies, and common failure points.

*

Ship your first useful improvement as part of RevenueCat’s “first ship” tradition.

*

Agree your initial ownership area and a prioritized set of problems to solve.

Within the first three months, you’ll:

*

Own the day-to-day operation of an agreed set of lead and/or lifecycle workflows.

*

Deliver an improvement from scoping through rollout, with clear documentation and stakeholder feedback.

*

Establish baseline measures and monitoring for the workflows you own.

*

Give another teammate enough context to support your work when you’re away.

Within the first six months, you’ll:

*

Demonstrate measurable improvement in a core workflow, such as fewer missed handoffs, faster campaign delivery, fresher data, or less manual effort.

*

Turn recurring operational requests into reusable processes.

*

Show that the people your workflows serve are using them successfully, and improve what isn’t working.

Within the first twelve months, you’ll:

*

Independently deliver projects across systems within your areas of ownership.

*

Have a track record of reliable workflows, useful automation, and improvements that make GTM teams more effective.

*

Help shape the next priorities using evidence from users, operational performance, and customer needs.

*

Be developing deeper expertise and taking on progressively more complex work.

### What we offer:

*

Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator

*

10-year window to exercise vested equity options

*

A fully remote environment designed around autonomy and flexibility

*

4-5 weeks of flexible time off annually

*

Paid desk at a co-working space

*

Workspace budget and continuous learning stipend

### Interviewing at RevenueCat

Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on [how we hire at RevenueCat](https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/), including tips to help you succeed.

### More on how we work:

*

How we think about hiring and team design: [Building a Winning Team](https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21)

*

The values that guide how we work: [Our Values](https://www.revenuecat.com/blog/values/)

*

How we work as a remote team: [How We Work Remotely at RevenueCat](https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/)

*

What to expect from our interview process: [Interview Expectations](https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21)

*

What to expect from comp and employment: [Employment FAQ](https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21)

Show more

[Apply now >](https://jobicy.com/jobs/157211-gtm-operations-manager.md)

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