[All remote jobs](https://jobicy.com/jobs.md)[![Monzo logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5b4c0ec3-221.jpg)](https://jobicy.com/company/monzo.md)[Monzo](https://jobicy.com/company/monzo.md) # People Operations Associate, 12 month fixed-term contract Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/monzo.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryGBP 34k–40k / yrDepartment[HR & Recruiting](https://jobicy.com/categories/hr.md)EmploymentFull TimeExperienceOpen levelPublished26 Oct 2026Apply before25 Nov 2026Listing views47Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Monzo is hiring a People Operations Associate on a 12-month fixed-term basis to maintain reliable employee lifecycle processes during caregiver cover. The role administers employee changes, benefits, leave, offboarding, references, payroll checks, mandatory training, and people-policy queries. It also supports HRIS implementation, system migration, workflow design, data audits, and process automation across multiple European countries. Success requires exceptional accuracy, prioritisation, employee-facing communication, and practical HR systems experience. The role is fully remote within the UK and offers a stated annual salary range of £34,000–£40,000. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role has a high volume of time-sensitive, compliance-sensitive employee operations work where errors in payroll, contracts, references, or records can have significant consequences. HRIS migration and workflow-improvement responsibilities add moderate technical and change-management complexity. ## Salary analysis Estimated compensation compared with the broader UK market for similar roles. Estimated job median (per year)Market rate£37,000UK market range (per year)£33k–£45k0£49.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer explicitly states a £34,000–£40,000 annual-equivalent salary range; the yearly period is inferred from the UK professional People Operations context and pay magnitude because no cadence is explicitly attached to the range. The estimated UK market range for a People Operations Associate with HRIS implementation responsibilities is £33,000–£45,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [People Operations](https://jobicy.com/jobs?search_keywords=People%20Operations.md)[HRIS implementation](https://jobicy.com/jobs?search_keywords=HRIS%20implementation.md)[HRIS data management](https://jobicy.com/jobs?search_keywords=HRIS%20data%20management.md)[Employee lifecycle management](https://jobicy.com/jobs?search_keywords=Employee%20lifecycle%20management.md)[Payroll administration](https://jobicy.com/jobs?search_keywords=Payroll%20administration.md)[Benefits administration](https://jobicy.com/jobs?search_keywords=Benefits%20administration.md)[Offboarding](https://jobicy.com/jobs?search_keywords=Offboarding.md)[Employment contracts](https://jobicy.com/jobs?search_keywords=Employment%20contracts.md)[Employment references](https://jobicy.com/jobs?search_keywords=Employment%20references.md)[Data auditing](https://jobicy.com/jobs?search_keywords=Data%20auditing.md)[Compliance](https://jobicy.com/jobs?search_keywords=Compliance.md)[Workflow design](https://jobicy.com/jobs?search_keywords=Workflow%20design.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[Automation](https://jobicy.com/jobs?search_keywords=Automation.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md) Sample interview questionsTell us about an HRIS implementation or system migration you supported.I would describe the system scope, the processes and data I mapped, and how I identified data-quality risks before migration. I would explain my approach to testing workflows, documenting decisions, training users, and resolving issues after launch. I would also quantify an outcome such as reduced manual work, fewer data errors, or improved turnaround time. How would you prioritise a high volume of People Operations requests with different SLAs? I would triage requests by legal, payroll, employee-impact, and deadline risk, then use a visible queue with agreed service levels. I would complete urgent compliance or payroll items first, communicate realistic timelines for lower-risk requests, and flag capacity risks early. I would review recurring request types to identify automation or self-service opportunities. What checks would you perform before issuing a contractual change letter? I would verify the approved change against the HRIS record, supporting documentation, policy, effective date, salary or hours data, legal entity, and required signatories. I would use a controlled template, complete a second-person or systematic quality check where appropriate, and ensure the final document is stored securely with an audit trail. How do you protect employee data while delivering a helpful internal service? I follow least-privilege access, verify the requester’s identity and authority, and only share information necessary to resolve the query. I use approved systems and secure channels, maintain accurate records, and escalate sensitive matters such as regulatory references or right-to-work documentation to the appropriate owner. I also communicate clearly about what I can and cannot disclose. Give an example of a People Operations process you would automate. I would start with a repetitive, rules-based process such as collecting new-starter information, routing approvals for employee changes, or triggering offboarding tasks. I would map the current workflow, define ownership and controls, build automated notifications and validations in the HRIS or workflow tool, and measure the effect on completion time, accuracy, and employee experience. Opportunity details ## About this role. 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products – we want to solve problems and change lives through Monzo ❤️ 📍This role can be fully remote | 💰 £34,000 – £40,000 depending on experience + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) ✨ Our People Operations team⭐ We are looking for a People Operations Associate to join us for 12 months to provide caregiver cover. This is a fantastic opportunity to step into a high functioning team and keep our core operations running smoothly during a period of leave. Over the next 12 months we will be working on an HRIS implementation so we’re looking for someone with hands on experience with HRIS design or systems migrations. Our team creates excellent employee experiences by designing and running reliable core people processes. We enable employees and managers by providing timely, accurate and user-friendly information and we own core People Systems making us the guardians of data accuracy and compliance. Each day will be different, and you’ll learn a lot about the inner operations of how a People team works. The people lifecycle covers everything from the point someone is onboarded to offboarding and everything in between. You’ll support owners of the people lifecycle to make sure we provide the best service to those in our internal community. 🔑You’ll play a key role by… Managing core people processes: * Administering employee changes in our People systems * Benefit sign up and opt out administration * Issuing contractual change letters for our Monzonauts * Managing the offboarding process for our leavers * Issuing employment references, including regulatory references * Supporting the compilation & checking of monthly payroll, and helping with pay queries * Managing caregiver leave & other leave processes * Answering general people queries for our Monzonauts * Acting as a source of knowledge for all people policies, procedures and ways of working * Managing our mandatory training programme, and supporting Learning & Development with administration and logistics for other required training programmes * Supporting Monzo’s growth and expansion, responding to queries and managing robust processes across multiple EU countries Auditing & Controls * Carrying out audit checks within core people processes to ensure the task has been fulfilled accurately * Regular data audits to ensure our data is accurate and complete * Ad hoc audits of critical documentation, for example: right to work documents, employment contracts, options certificates Process design & improvement & projects: * Designing scalable People Operations workflows, supporting system migrations, and identifying opportunities to automate and optimise ways of working. * Producing and continuously improving documentation for all people processes * Supporting our People Partners & Advisors, Reward squad, Hiring squad and others on People wide projects 🤩 We’d love to hear from you if… * You have great prioritisation skills. We deal with a high volume of queries and tasks each day with varying levels of importance and different service level agreements (SLAs) to meet. * You have great attention to detail. We’re making systems changes and issuing contracts and reference letters which have to be right first time. * You have strong communication skills. We’re the first point of contact to our Monzonauts for all things People related and provide a delightful experience. * You have hands-on experience with HRIS implementations and workflow design, including supporting system migrations. You bring a strong understanding of People Operations requirements, can adapt processes to fit new systems, and proactively identify opportunities to improve and streamline ways of working. * You have an automation-first mindset. You enjoy finding ways to use AI or workflow automation to eliminate repetitive tasks. * Not required but a plus if you have supported people operations processes across Spain, Italy, France or Poland 🌈 The application journey has 4 key steps * Recruiter call * Full interview loop, which involves 1 role specific interview and 1 behavioural interview 🙌 What’s in it for you 💰 £34,000 – £40,000 depending on experience + Incentive Awards tied to your performance + benefits 📍This role can be fully remote. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits [here](https://monzo.com/careers/) If you prefer to work part-time, we’ll make this happen whenever we can – whether this is to help you meet other commitments or strike a great work-life balance. This process should take around 2-3 weeks – your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo) Closing date is Monday 2nd November #LI-TK1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊 Show more [Apply now >](https://jobicy.com/jobs/157263-people-operations-associate-12-month-fixed-term-contract.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 26 New ### [Candidate Experience Specialist, Contractor](https://jobicy.com/jobs/157194-candidate-experience-specialist-contractor.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. 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