[All remote jobs](https://jobicy.com/jobs.md)[![Vonage logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/1bac058d-221.jpg)](https://jobicy.com/company/vonage.md)[Vonage](https://jobicy.com/company/vonage.md) # Senior Director, Product Management – Unified Communications Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/vonage.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 221k–290k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished27 Oct 2026Apply before26 Nov 2026Listing views70Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Vonage is seeking a senior product executive to own execution across its Unified Communications as a Service portfolio. The role leads Directors and Senior Product Managers while translating multi-year strategy into prioritized roadmaps, delivery plans, launches, and measurable commercial outcomes. Success depends on deep UCaaS or CCaaS expertise, including voice, video, messaging, mobility, and collaboration products. The leader will coordinate engineering, design, sales, marketing, customer success, and finance in a global operating environment. This is a high-impact people and portfolio leadership position reporting to the GM of UC/CC. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires ownership of a complex enterprise communications portfolio, management of managers, and accountability for product delivery and business impact. It also demands executive-level decision-making across numerous technical and commercial stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$255,500US market range (per year)$220k–$310k0$341k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a US pay-transparency range of $221,000–$290,000 USD. The posting does not state a pay cadence, so yearly compensation is inferred from the senior full-time US leadership role and the magnitude of the disclosed range. The estimated market range for comparable US senior product leadership roles in UCaaS and enterprise SaaS is $220,000–$310,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Product management](https://jobicy.com/jobs?search_keywords=Product%20management.md)[UCaaS](https://jobicy.com/jobs?search_keywords=UCaaS.md)[CCaaS](https://jobicy.com/jobs?search_keywords=CCaaS.md)[Product roadmap development](https://jobicy.com/jobs?search_keywords=Product%20roadmap%20development.md)[Portfolio management](https://jobicy.com/jobs?search_keywords=Portfolio%20management.md)[People leadership](https://jobicy.com/jobs?search_keywords=People%20leadership.md)[Enterprise SaaS](https://jobicy.com/jobs?search_keywords=Enterprise%20SaaS.md)[Cloud communications](https://jobicy.com/jobs?search_keywords=Cloud%20communications.md)[Go-to-market strategy](https://jobicy.com/jobs?search_keywords=Go-to-market%20strategy.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[Product launch management](https://jobicy.com/jobs?search_keywords=Product%20launch%20management.md)[KPI management](https://jobicy.com/jobs?search_keywords=KPI%20management.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Telephony](https://jobicy.com/jobs?search_keywords=Telephony.md)[Strategic planning](https://jobicy.com/jobs?search_keywords=Strategic%20planning.md) Sample interview questionsHow have you translated a long-term product strategy into an executable roadmap across multiple product teams?I start by defining outcome-based portfolio objectives, customer commitments, technical dependencies, and capacity constraints. I then sequence initiatives through a transparent governance process, assign accountable owners, and review delivery, adoption, quality, and commercial KPIs regularly so that priorities can be adjusted quickly. Describe your experience leading UCaaS, CCaaS, or cloud communications products. I have led enterprise communications initiatives involving collaboration, voice, messaging, and related platform capabilities. My approach combines deep customer and market understanding with close partnership across engineering, operations, sales, and customer success to ensure products are reliable, differentiated, and commercially viable. How do you handle delivery trade-offs when commercial commitments conflict with engineering capacity? I make the trade-offs explicit by quantifying customer impact, revenue opportunity, technical risk, and delivery confidence. I bring the relevant leaders together to evaluate options, document the decision, and communicate the resulting scope, timeline, and mitigation plan clearly to executive stakeholders. What methods do you use to develop Directors and Senior Product Managers? I set clear outcome ownership and operating expectations, provide regular coaching, and create opportunities for leaders to run major initiatives and present to executives. I use structured feedback tied to strategic thinking, customer insight, execution quality, and people leadership to support growth. How would you measure the success of the Unified Communications portfolio? I would use a balanced scorecard covering roadmap predictability, product quality, adoption, retention, customer satisfaction, revenue contribution, and launch readiness. Metrics would be reviewed by product area and portfolio level to identify risks early and focus investment on the highest-impact opportunities. Opportunity details ## About this role. ### Join Vonage and help us innovate cloud communications for businesses worldwide! ### Why this role matters: The UC product organization is at the heart of Vonage’s Applications business. As Senior Director of Product Management for Unified Communications, you will have full ownership of execution across the UCaaS portfolio, turning product direction into clear plans, coordinated delivery and measurable business outcomes. Reporting to the GM of UC/CC, you will lead a team of Directors and Senior Product Managers and partner closely with the Head of Strategy to define and maintain the complete product roadmap. Your leadership will ensure priorities are translated into high-quality releases and market impact at scale. ### Your key responsibilities: * Own end-to-end execution of the Unified Communications product roadmap, translating agreed strategic direction into sequenced priorities, delivery plans and measurable outcomes * Lead, mentor and develop a high-performing team of Directors and Senior Product Managers, setting clear accountability and maintaining a strong operating cadence across the portfolio * Partner with the Head of Strategy to define and maintain the complete multi-year roadmap, combining market direction and company priorities with delivery capacity, dependencies and customer commitments * Coordinate Engineering, Design, Sales, Marketing, Customer Success and Finance to convert roadmap priorities into executable plans, resolve dependencies, and deliver compelling products on time * Establish portfolio governance and decision-making mechanisms that keep teams focused, surface trade-offs early, and ensure resources remain aligned to the highest-impact work * Own product execution KPIs and business outcomes, including delivery predictability, adoption, quality and commercial impact; report progress, risks and corrective actions to the GM of UC/CC and senior leadership * Drive launch readiness and go-to-market execution with Product Marketing and commercial teams, ensuring positioning, pricing, enablement and customer rollout plans are complete and coordinated. ### What you’ll bring: Required: * 12+ years of product management experience, with at least 4 years in a senior leadership role managing managers and driving execution across complex, cross-functional portfolios * Demonstrated success delivering and scaling UCaaS, CCaaS or cloud communications products in a B2B or enterprise SaaS environment * Deep domain expertise in unified communications, including voice/telephony, video, messaging, mobility and collaboration * Proven ability to translate portfolio strategy into an executable roadmap, operating plan and reliable delivery across multiple product teams * Exceptional stakeholder management and communication skills, with the ability to drive decisions, manage trade-offs and provide clear delivery accountability to C-suite and Executive Leadership * Experience leading execution in a global, cross-functional environment with distributed engineering and go-to-market teams * Bachelor’s degree in Computer Science, Engineering, Business or a related field. Experience we consider a plus: * Experience with AI-driven product features in a communications or collaboration context (e.g. transcription, virtual agents, intelligent routing) * Familiarity with channel and partner go-to-market models in UC/CCaaS * MBA or advanced degree in a relevant discipline * Prior experience at a Tier 1 cloud communications or UCaaS provider. ### How you’ll benefit: * Medical, Dental & Vision Insurance * 401(k) * Leave of Absence * Employment Verification * Workers Compensation * Ericsson Care Line * Discretionary Time Off (DTO) * Volunteer Time (VTO) * Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process. #LI-KF1 US Pay Transparency $221,000—$290,000 USD There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our [Privacy Notice](https://www.vonage.com/legal/careers-privacy-notice/). Who we are: Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 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