[All remote jobs](https://jobicy.com/jobs.md)[![Lyra Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/01/1594f6d9649b131ca2414928bd60caac.jpeg)](https://jobicy.com/company/lyra-health.md)[Lyra Health](https://jobicy.com/company/lyra-health.md) # Behavioral Health Clinician – Crisis Assessment & Care Navigation (Bilingual Spanish Speaking) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/lyra-health.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 41–41 / hourDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceOpen levelPublished28 Oct 2026Apply before27 Nov 2026Listing views62Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Lyra Health is hiring a bilingual Spanish-speaking Clinical Care Navigator to provide remote crisis assessment, brief clinical interventions, and care-navigation support for clients in the United States. The role handles a high-volume, high-acuity inbound call queue, including risk assessment, safety planning, de-escalation, referrals, and follow-up outreach. Candidates need independent clinical licensure such as LCSW, LMFT, LPC, LPCC, or RN status with relevant behavioral-health experience; Spanish fluency is mandatory. This full-time position follows one of two specified weekday/weekend schedules and pays an anticipated base rate of $41 per hour, with a weekend shift differential. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires independent judgment in crisis and elevated-risk situations, including suicidality, mandated reporting, safety planning, and timely referral decisions. High call volume, detailed clinical documentation, and bilingual client communication add substantial operational and emotional complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per hour)Market rate$41US market range (per hour)$38–$480$52.80 AI insightLyra explicitly lists an anticipated base rate of $41 per hour. The estimated US market range for independently licensed bilingual behavioral-health crisis navigators is $38–$48 per hour; estimates are AI-generated and not verified salary research. ## Core skills Skills and capabilities most closely associated with this opportunity. [Crisis intervention](https://jobicy.com/jobs?search_keywords=Crisis%20intervention.md)[Risk assessment](https://jobicy.com/jobs?search_keywords=Risk%20assessment.md)[Safety planning](https://jobicy.com/jobs?search_keywords=Safety%20planning.md)[Clinical triage](https://jobicy.com/jobs?search_keywords=Clinical%20triage.md)[Behavioral health](https://jobicy.com/jobs?search_keywords=Behavioral%20health.md)[Care navigation](https://jobicy.com/jobs?search_keywords=Care%20navigation.md)[Spanish fluency](https://jobicy.com/jobs?search_keywords=Spanish%20fluency.md)[De-escalation](https://jobicy.com/jobs?search_keywords=De-escalation.md)[Suicide risk assessment](https://jobicy.com/jobs?search_keywords=Suicide%20risk%20assessment.md)[Clinical documentation](https://jobicy.com/jobs?search_keywords=Clinical%20documentation.md)[Client engagement](https://jobicy.com/jobs?search_keywords=Client%20engagement.md)[Referral coordination](https://jobicy.com/jobs?search_keywords=Referral%20coordination.md)[Brief clinical interventions](https://jobicy.com/jobs?search_keywords=Brief%20clinical%20interventions.md)[Inbound call management](https://jobicy.com/jobs?search_keywords=Inbound%20call%20management.md)[Independent clinical licensure](https://jobicy.com/jobs?search_keywords=Independent%20clinical%20licensure.md) Sample interview questionsHow do you approach an inbound call from a client who may be at imminent risk of self-harm?I begin by establishing calm rapport and conducting a structured, direct risk assessment covering intent, plan, means, timing, protective factors, and current safety. I follow established protocols, collaborate with emergency resources when needed, create a practical safety plan, document the interaction promptly, and arrange appropriate follow-up. Describe how you balance empathy with efficiency in a high-volume clinical call environment. I use focused active listening, concise open-ended questions, and clear summaries to identify the client’s immediate needs without making them feel rushed. I prioritize acuity, follow a consistent assessment workflow, document in real time when appropriate, and close each contact with clear next steps and resource information. How would you help a Spanish-speaking client who is hesitant to accept a referral for ongoing mental health care? I would explore the client’s concerns respectfully, using culturally responsive and plain Spanish communication. I would explain available options, address practical barriers such as scheduling or provider fit, reinforce the client’s choices, and offer assisted booking or follow-up support to make connection to care easier. What information do you include in clinically appropriate documentation after a crisis-support interaction? I document the presenting concern, relevant assessment findings, risk level, interventions used, safety-plan elements, referrals or resources offered, consultation or escalation actions, client response, and follow-up plan. Documentation should be objective, timely, accurate, and aligned with organizational and legal standards. Tell us about a time you had to adapt your clinical approach during a rapidly changing situation. In a changing situation, I reassess the client’s immediate risk and needs, communicate clearly about what is changing, and adjust interventions according to protocol. I remain grounded, seek consultation when warranted, and ensure the client leaves the interaction with a clear and safe next step. Opportunity details ## About this role. About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role As a Clinical Care Navigator, you’ll provide compassionate, timely clinical support to clients navigating a wide range of mental health, behavioral health, and life challenges. You’ll use your clinical expertise to assess needs and risk, provide brief interventions and crisis support, and connect clients with the right care and resources. In this fast-paced, high-volume role, you’ll help remove barriers to care through personalized support, making it easier for clients to take the next step toward connecting to care. This role may be a good fit for you if you’re: * A strong written and verbal communicator, with sound clinical judgment, excellent time-management skills, and the ability to confidently navigate a fast-paced, high-volume environment. * You’re skilled in brief clinical support, risk assessment, crisis response, and connecting people to the right care and resources. * You’re comfortable using technology to support your work, adaptable to change, and bring a growth mindset to your practice. * Most importantly, you’re passionate about making high-quality mental health care more accessible and helping clients get the support they need, when they need it most. You must be able to work the following shift(s): Tuesday – Saturday 9:30am – 6pm PST (10:30am – 7pm MT / 11:30am – 8pm CT / 12:30pm – 9pm ET) Sunday – Thursday 9:30am – 6pm PT (10:30am – 7pm MT / 11:30am – 8pm CT / 12:30pm – 9pm ET) Weekends include a 10% shift pay differential! This role’s internal title is: Clinical Care Navigator. The position can be carried out fully remote/virtually. Remote candidates must be physically located within the United States. ### Responsibilities * Provide compassionate, timely, evidence-informed clinical support to clients experiencing a range of emotional, behavioral, and situational concerns, including crisis and elevated-risk situations. * Conduct risk assessments and safety planning when indicated, and use appropriate de-escalation, rapport building, and evidence based coping interventions to provide clients with in the moment support. * Provide brief support and resources across a broad range of presenting concerns, including mental health, substance use, relationship and family concerns, workplace stress, grief, and other life challenges. * Support clients with connecting to Lyra resources and care options aligned with their clinical needs and preferences. * Utilize Lyra’s technology platforms, clinical resources, and provider network to facilitate efficient access to appropriate services. * Provide assisted booking and other care-navigation support to help clients successfully connect with recommended providers and services. * Conduct follow-up outreach when indicated to support continuity of care, reassess risk, and address barriers to connecting to ongoing care. * Respond effectively to a high-volume, high acuity inbound call queue, while maintaining excellent clinical quality, appropriate and timely documentation, client engagement, and adherence to established internal protocols and procedures. * Maintain accurate, timely, and clinically appropriate documentation of client interactions, assessments, interventions, referrals, and follow-up. * Collaborate with relevant Lyra teams to support safe, effective, and seamless client care. ### Qualifications * Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Registered Nurse (RN). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license) * RNs must have two years of specific behavioral health experience including risk assessment and safety planning. * All other licensures must have two years post license experience (EAP/clinical call center experience preferred) * Significant experience managing high-acuity clinical situations (e.g., active suicidality/homicidality, NSSIB, mandated reporting) * Must be Bilingual, Spanish-speaking * Must be a full time resident of the United States; work cannot be completed from outside the United States. ### Compensation Pay and Benefits As a full-time Clinical Care Navigator, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $41 per hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: – Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) – Lyra for Lyrians; coaching and therapy services – Competitive time off with pay policies including vacation, sick days, and company holidays – Paid parental leave – 401K retirement benefits – Monthly tech allowance – We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you. ### Additional Information Protect yourself from recruitment fraud Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting. “We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health [Workforce Privacy Notice](https://www.lyrahealth.com/workforce-privacy-notice/). Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information [form](https://privacy-central.securiti.ai/#/dsr/be61bec1-10a5-47ac-94ab-3055974aefb1). This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [globaldpo@lyrahealth.com](mailto:globaldpo@lyrahealth.com). For more information about how we use and retain your information, please see our [Workforce Privacy Notice](https://www.lyrahealth.com/workforce-privacy-notice/).” Show more [Apply now >](https://jobicy.com/jobs/157474-behavioral-health-clinician-crisis-assessment-care-navigation-bilingual-spanish-speaking.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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