[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # Payroll Analyst II (US and Mexico Payroll) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUndisclosedDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentFull TimeExperienceOpen levelPublished28 Oct 2026Apply before27 Nov 2026Listing views59Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is hiring a Mexico-based remote Payroll Analyst II to support end-to-end US and Mexico payroll operations. The role processes multi-state US biweekly payroll in Workday, coordinates with a Mexican payroll vendor, and performs detailed audit and compliance activities. It also resolves employee payroll inquiries through ServiceNow and provides backup coverage for payroll cycles across the Americas. Candidates need at least three years of US payroll processing experience, Workday Payroll expertise, knowledge of payroll law and the FLSA, English fluency, and intermediate Excel skills. Occasional travel of approximately 5% is expected for relationship-building and in-person connection. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThis is a specialized cross-border payroll role requiring accurate processing across US and Mexican requirements, statutory compliance, and Workday expertise. Biweekly payroll deadlines, audits, and employee-support SLAs create a high consequence, deadline-driven workload. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$55,000US market range (per year)$40k–$70k0$77k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual compensation for a Mexico-based payroll analyst supporting US and Mexican payroll operations is approximately $40,000–$70,000 USD, with an estimated midpoint of $55,000 USD per year; this is an AI estimate, not verified employer compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [US payroll processing](https://jobicy.com/jobs?search_keywords=US%20payroll%20processing.md)[Mexico payroll coordination](https://jobicy.com/jobs?search_keywords=Mexico%20payroll%20coordination.md)[Workday Payroll](https://jobicy.com/jobs?search_keywords=Workday%20Payroll.md)[Multi-state payroll](https://jobicy.com/jobs?search_keywords=Multi-state%20payroll.md)[Biweekly payroll](https://jobicy.com/jobs?search_keywords=Biweekly%20payroll.md)[Payroll auditing](https://jobicy.com/jobs?search_keywords=Payroll%20auditing.md)[Payroll compliance](https://jobicy.com/jobs?search_keywords=Payroll%20compliance.md)[Fair Labor Standards Act](https://jobicy.com/jobs?search_keywords=Fair%20Labor%20Standards%20Act.md)[Statutory compliance](https://jobicy.com/jobs?search_keywords=Statutory%20compliance.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[ServiceNow](https://jobicy.com/jobs?search_keywords=ServiceNow.md)[Payroll vendor management](https://jobicy.com/jobs?search_keywords=Payroll%20vendor%20management.md)[Employee inquiry resolution](https://jobicy.com/jobs?search_keywords=Employee%20inquiry%20resolution.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md)[ADP SmartCompliance](https://jobicy.com/jobs?search_keywords=ADP%20SmartCompliance.md) Sample interview questionsHow do you ensure accuracy when processing a multi-state US biweekly payroll in Workday?I use a structured pre-payroll checklist to validate employee changes, earnings, deductions, tax setup, and time inputs. I reconcile payroll registers against prior cycles and source reports, investigate material variances, and complete documented approval and audit steps before finalizing payroll. How would you coordinate payroll delivery with a Mexican payroll vendor? I would establish a clear calendar for input cutoffs, validation reviews, approvals, and funding requirements. I would reconcile vendor outputs to approved employee and compensation data, verify statutory calculations, document exceptions, and promptly follow up on any discrepancies before release. Describe how you would handle an employee payroll issue submitted through ServiceNow. I would acknowledge the case promptly, verify the employee and payroll-cycle details, and investigate the underlying records while protecting confidential information. I would communicate clear status updates, coordinate with the relevant payroll or HR stakeholders, correct confirmed errors according to policy, and document the resolution within the SLA. What payroll compliance areas are most important when supporting US payroll? Key areas include proper wage and hour treatment under the FLSA, state and local tax requirements, overtime calculations, withholding, deductions, wage garnishments, and accurate payroll reporting. I stay current through reliable regulatory resources, internal controls, and timely escalation of complex issues. How do you prioritize work when payroll processing, audit requests, and employee questions compete for attention? I prioritize activities that affect the payroll cutoff, employee pay accuracy, and statutory compliance first. I track deadlines in a payroll calendar, communicate early when dependencies could create risk, and reserve defined time for ServiceNow cases while escalating urgent pay-impacting issues immediately. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Payroll Analyst II (US and Mexico Payroll). About the job This position is needed to support US and Mexico payroll operations. Join our team as a Payroll Analyst based in Mexico to bridge cross-border operations and drive payroll accuracy across both Mexico and the US. You will manage end-to-end processing, align local statutory requirements with US payroll practices, and deliver a seamless pay experience for a growing international workforce. If you thrive in dynamic, cross-functional environments and enjoy solving complex multi-country payroll challenges, this is your opportunity to make a direct impact. Responsibilities In this role, you’ll: * Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity. * Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico. * Provide operational coverage and backup support across Americas regional payroll cycles as needed. * Perform detailed biweekly payroll audits alongside US team members to verify all transactions are processed and reported accurately. * Cultivate positive working relationships with internal stakeholders by providing timely payroll support and operational feedback. * Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 3+ years of experience processing payroll for the US * Previous Workday Payroll processing experience * Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act. * Excellent written, and verbal communication skills in English * Intermediate Excel Proficiency Desired: * PAYO certification FPC or CPP * ADP Smart Compliance or OSV Sphere (or similar platform) experience Location This role will be remote, and based in Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/157576-payroll-analyst-ii-us-and-mexico-payroll.md) > Annual salary information is not provided for this position. 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