[All remote jobs](https://jobicy.com/jobs.md) Featured [![Supabase logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/611d3bfa-221.png)](https://jobicy.com/company/supabase.md)[Supabase](https://jobicy.com/company/supabase.md) # Support Engineer (APAC – Weekends) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/supabase.md)ShareRemote from[APAC](https://jobicy.com/job-region/apac.md)SalaryUndisclosedDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceOpen levelPublished28 Oct 2026Apply before27 Nov 2026Listing views50Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Supabase is hiring a remote Support Engineer to deliver technical developer support during APAC weekend coverage, working four 10-hour shifts from Friday through Monday. The role handles issue triage across billing, pre-sales, implementation, database optimization, and product troubleshooting, with escalation to technical and business teams when needed. Candidates need at least three years of developer-facing support experience, strong SQL/PostgreSQL skills, Linux command-line fluency, and excellent written English. The engineer will monitor GitHub channels, reproduce issues, create test cases, and identify tooling improvements that make support more efficient. Familiarity with JavaScript frameworks, Node.js, database administration, and testing is advantageous. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a technically demanding support position because it requires diagnosing developer issues across a broad backend platform, writing complex SQL, and reproducing defects. Weekend coverage and responsibility for timely initial responses add operational pressure. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$85,000US market range (per year)$70k–$115k0$126.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual figures are inferred USD estimates for a mid-level technical support engineer with developer-platform, SQL, Linux, and weekend APAC coverage responsibilities; they are not employer-provided compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical customer support](https://jobicy.com/jobs?search_keywords=Technical%20customer%20support.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[PostgreSQL](https://jobicy.com/jobs?search_keywords=PostgreSQL.md)[Linux](https://jobicy.com/jobs?search_keywords=Linux.md)[Unix command line](https://jobicy.com/jobs?search_keywords=Unix%20command%20line.md)[GitHub Issues](https://jobicy.com/jobs?search_keywords=GitHub%20Issues.md)[GitHub Discussions](https://jobicy.com/jobs?search_keywords=GitHub%20Discussions.md)[Issue triage](https://jobicy.com/jobs?search_keywords=Issue%20triage.md)[Technical troubleshooting](https://jobicy.com/jobs?search_keywords=Technical%20troubleshooting.md)[Test case creation](https://jobicy.com/jobs?search_keywords=Test%20case%20creation.md)[Software testing](https://jobicy.com/jobs?search_keywords=Software%20testing.md)[Database administration](https://jobicy.com/jobs?search_keywords=Database%20administration.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[Node.js](https://jobicy.com/jobs?search_keywords=Node.js.md)[Written communication](https://jobicy.com/jobs?search_keywords=Written%20communication.md) Sample interview questionsHow would you investigate a customer report that a PostgreSQL query is slow in Supabase?I would first collect the query, schema context, expected versus actual behavior, relevant execution-plan output, table size, indexes, and reproducibility details. I would use EXPLAIN ANALYZE to identify bottlenecks, check indexing and query patterns, reproduce safely where possible, and provide a clear recommendation or escalate with the collected evidence. How do you prioritize support cases when several channels are active at once? I prioritize by customer impact, severity, security implications, service availability, and time sensitivity. I acknowledge new cases promptly, set expectations, link users to existing documentation or known fixes when appropriate, and escalate incidents that require engineering or business-team intervention. Describe how you would turn a support report into a useful engineering escalation. I would write a concise problem statement, include exact reproduction steps, expected and actual results, logs or error messages with sensitive data removed, environment details, and the customer impact. I would also document troubleshooting already completed and identify the specific question or decision needed from engineering. What is your approach to supporting developers who are frustrated or unfamiliar with the product? I begin by acknowledging the issue and clarifying the desired outcome. I use direct, respectful language, give actionable steps and minimal reproducible examples, verify whether the solution worked, and improve documentation or internal notes when the question reveals a recurring source of confusion. How could automation improve a developer support team’s efficiency? I would look for repetitive requests, common diagnostic steps, and patterns in case routing. Useful improvements might include response templates, diagnostic scripts, issue labels, documentation links triggered by keywords, dashboards for recurring errors, and feedback loops that identify documentation gaps. Opportunity details ## About this role. Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: * Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. * Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. * Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: [https://github.com/supabase/supabase/issues](https://github.com/supabase/supabase/issues)). * Identify where internal tooling might be developed or obtained to improve support efficiency. * Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: * Experienced in customer support, with 3+ years of experience providing developer support to technical customers. * Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. * Excellent communication skills and fluency in English. * Skilled in using Linux/Unix operating systems and the command line. * Experienced working with GitHub Issues and Discussions. * Bonus points if you’re familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. * Having a degree in Computer Science is a plus too. ### Timezones & Logistics * It’s a full-time position permanently, with four 10-hour shifts covering weekends during APAC Hours: 00:00-10:00 UTC * We are primarily looking for someone in Southeast Asia or India time zones for this shift. * This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone. ### What We Offer * Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. * ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. * Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. * Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. * Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. * Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. * Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ### About the Team Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. * ~400 team members * 60+ countries * 20+ languages spoken * Over $1B raised (including our $500M Series F) * 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities. Show more [Apply now >](https://jobicy.com/jobs/157585-support-engineer-apac-weekends.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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