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# Solutions Delivery Manager

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/zip.md)ShareRemote from[Israel](https://jobicy.com/job-region/israel.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceOpen levelPublished29 Oct 2026Apply before28 Nov 2026Listing views45Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Zip is seeking a Solutions Delivery Manager to lead end-to-end onboarding and implementation for enterprise procurement-platform customers. The role translates customer requirements into configured workflows, manages multiple implementation workstreams, and delivers customer training. It requires substantial experience with procurement, P2P or ERP implementations, alongside strong stakeholder management and collaboration with product and engineering teams. Success depends on accelerating time to value while setting clear expectations and continuously improving post-sales delivery processes.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, customer-facing delivery role involving complex enterprise implementations, competing customer priorities, and frequent cross-functional trade-offs. The manager must independently configure solutions, drive adoption, and handle stakeholder pushback constructively.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$150,000US market range (per year)$120k–$190k0$209.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual compensation for a senior enterprise SaaS solutions-delivery manager is $120,000–$190,000 USD, with an estimated midpoint of $150,000 USD; these are AI estimates, not verified employer compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Enterprise software implementation](https://jobicy.com/jobs?search_keywords=Enterprise%20software%20implementation.md)[Procurement systems](https://jobicy.com/jobs?search_keywords=Procurement%20systems.md)[P2P implementation](https://jobicy.com/jobs?search_keywords=P2P%20implementation.md)[ERP consulting](https://jobicy.com/jobs?search_keywords=ERP%20consulting.md)[Customer onboarding](https://jobicy.com/jobs?search_keywords=Customer%20onboarding.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Software configuration](https://jobicy.com/jobs?search_keywords=Software%20configuration.md)[Requirements gathering](https://jobicy.com/jobs?search_keywords=Requirements%20gathering.md)[Customer training](https://jobicy.com/jobs?search_keywords=Customer%20training.md)[SaaS delivery](https://jobicy.com/jobs?search_keywords=SaaS%20delivery.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)

Sample interview questionsDescribe an enterprise P2P or ERP implementation you led from discovery through go-live.I would explain the customer’s business objectives, how I documented requirements and dependencies, configured the solution, managed testing and training, and measured adoption after launch. I would also quantify outcomes such as shorter approval cycles, improved compliance, or faster deployment.

How do you manage a customer request that is not supported by the product?

I first clarify the underlying business problem rather than reacting only to the requested feature. I assess available configuration options with product and engineering, communicate the trade-offs transparently, and propose a practical alternative while documenting validated product feedback.

How do you keep several enterprise onboarding projects on track at once?

I use a standardized implementation plan with clear milestones, owners, risks, and decision dates for every customer. I review project health regularly, escalate blockers early, and prioritize work based on go-live impact, customer urgency, and available delivery capacity.

What is your approach to training customer administrators and end users?

I tailor training to each audience’s workflows and responsibilities, using realistic scenarios and hands-on practice rather than feature-only demonstrations. I verify readiness through Q&A, reference materials, and clear ownership so customers can operate independently after launch.

How would you improve time to value across a growing post-sales organization?

I would analyze implementation data to identify recurring delays, configuration patterns, and high-effort customer requests. Then I would standardize proven templates, improve intake and scoping, create reusable enablement materials, and partner with product teams on the highest-leverage gaps.

Opportunity details

## About this role.

### About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company’s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

### You Will

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Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems

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Responsible for leading the end-to-end implementation for new enterprise customers — roll up your sleeves and build out the customer’s processes from scratch

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Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip

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Proactive project management across many customers, to manage requirements and tasks across onboardings

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Delegate and oversee project-related activities to supporting solutions and technical consultants.

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Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers

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Do whatever it takes to make customers happy + successfully onboard them as quickly as possible

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Continuously improve the post-sales processes to help our customers accelerate the time to value

### Qualifications

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6+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company

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Experience leading enterprise-wide (ideally global) P2P or ERP implementations.

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Fantastic communication skills

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Extreme attention to detail and pride yourself in being incredibly proactive

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Experience working with product and engineering teams

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You’re able to push back and still make people happy

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Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

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Willing to do whatever it takes to make Zip and its customers happy.

### Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

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📈 Start-up equity

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🚠 Team building events & happy hours

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🌴 Flexible PTO

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💻 Apple equipment plus home office budget

We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Show more

[Apply now >](https://jobicy.com/jobs/157721-solutions-delivery-manager.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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